We performed a comparison between MSP360 Backup and Veeam Cloud Connect [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Veeam Software, Commvault, Zerto and others in Cloud Backup."One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"Provides connectivity to a lot of different cloud storage solutions."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"General ease of use and performance of the Windows version is the most valuable feature."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"Client-side encryption minimizes worries about data being captured on the back-end."
"Technical support is very good."
"The initial setup is very easy. It's not overly complex."
"Replication without network changes."
"It's a stable solution."
"A really good feature is backing up the emails of the company."
"the interface is the most valuable feature and for the client it's security."
"The most valuable features are the fast replication and recovery of data."
"The most valuable features of Veeam Cloud Connect are its ease of use and the portal is very useful."
"The best part about this solution is that it just works."
"While there are some complexities, Veeam tries to keep the product simple and offers a good knowledge base. It's quite structured, so you can easily take one subject and learn about it simply by reading through the documentation."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The graphics are looking a bit old and should be updated."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The restore time could improve. When we had an issue the restore time was lengthy."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"Some of the features I'd like added to the solution would be coming up in version 12, so the only area for improvement I saw in Veeam Cloud Connect was the need to have more support for object storage."
"I think Veeam Cloud Connect could be more stable, scalable, and secure. I think better pricing is needed."
"The flexibility results in more administrative GUI. The GUI needs improvement."
"I would like to see more advanced training courses made available to cover complicated use cases."
"Basically, a huge amount of storage capacity can be required in certain cases."
"We encountered some issues with stability at the beginning."
"It would be helpful if the enterprise edition was more complete. It's not as complete as the enterprise plus edition is. For instance, in the enterprise version, we can only use one accelerator with the cloud provider. It means if I have my Cloud Connect, I cannot connect another site of mine with another cloud connect and use an accelerator of Veeam. They should change this."
"The pricing is much higher than what our clients expect it to be."
MSP360 Backup is ranked 25th in Cloud Backup with 15 reviews while Veeam Cloud Connect [EOL] doesn't meet the minimum requirements to be ranked in Cloud Backup with 23 reviews. MSP360 Backup is rated 8.0, while Veeam Cloud Connect [EOL] is rated 8.4. The top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". On the other hand, the top reviewer of Veeam Cloud Connect [EOL] writes "Useful updates, effective compression, and helpful support". MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Comet Backup, whereas Veeam Cloud Connect [EOL] is most compared with Veeam Backup & Replication.
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