We performed a comparison between MSP360 Backup and Zerto based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"Client-side encryption minimizes worries about data being captured on the back-end."
"It has allowed me to implement a cost effective, highly configurable solution."
"Technical support is very good."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"I would give it an eight out of 10, if not a nine out of 10, when it comes to ease of use."
"Zerto is low maintenance, so I can set it and forget it. It has a great process and an excellent solution."
"The user interface is very user-friendly."
"The most valuable feature of this solution is the live migration."
"It reduced the backup recovery time of our main backup solution by several hours. It's reduced our time because before we have to build a system and restore the data, we install the application and restore the data that took us at least a good 24 hours to do that. And now it's really minutes for us to recover our backup solution."
"Zerto's continuous data protection is unmatched. It's phenomenal. It's also very easy to use. The menus are self-explanatory. Once you understand the terminology of the product, what the VPGs (Virtual Protected Groups) are, you're able to pretty much do what you want in the product. It's very easy to use."
"Zerto offered us massive time saving and consistency. We have a consistent outcome every time we complete conversions."
"The instant recovery at DR locations is the most valuable feature. We're required to do periodic DR tests of critical databases, including Oracle and Microsoft SQL. We have recovery point objectives set for specific databases and we need to be able to achieve them. Zerto helps solve that business problem."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The product could be more user-friendly."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The solution's pricing is very high."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The graphics are looking a bit old and should be updated."
"Now, everything is moving to the cloud and many modern app solutions are based on virtualization and cloud, however, for situations where Unix platforms are used, we'd like them to be able to support that."
"I don't have any input for improvement or a critical feature request at this moment. If anything, a lower price is always better."
"An integrated encryption would allow for faster initial install and connection to the remote cloud site."
"I want to have an OVF or some local deployment where I can deploy the ZVRA rather than having to push it from the console. Some of our smaller remote sites have relatively poor bandwidth, and they can't keep up with the constant deployment stream from our center console, meaning we have to find some creative hours to get around the bandwidth bottlenecks. If I could push out a small install file, install it locally, and then reach back to the console, that would be excellent."
"Zerto requires these thick provision walls for virtual machines that are always running."
"The replication appliances tend to have issues when they recover from being powered off when a host is in maintenance mode. Sometimes you have to do a manual task where you go in and detach hard disks that are no longer in use, to get the replication appliances to power back on. There are some improvements to be made around the way those recover."
"I think Zerto could do better with size planning because it would be nice to analyze a server for a week and give an estimate on sizing the Journal."
"You can create a VPG and put anywhere from one to 17 servers in that group. We build them one by one. If something changes in VMware, it would be nice to be able to go in and change that VPG, having it update without messing up. When you change them now, it only applies to the copies from the points when you changed it. I wish it would purge that older data from the past. Right now, we have to build a new VPG, which is not a big deal as it is just a few screens."
MSP360 Backup is ranked 43rd in Backup and Recovery with 15 reviews while Zerto is ranked 2nd in Backup and Recovery with 233 reviews. MSP360 Backup is rated 8.0, while Zerto is rated 9.0. The top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Comet Backup, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Dell RecoverPoint for Virtual Machines and Commvault Cloud. See our MSP360 Backup vs. Zerto report.
See our list of best Backup and Recovery vendors, best Cloud Backup vendors, and best Disaster Recovery (DR) Software vendors.
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