We performed a comparison between Cisco Webex Experience Management and Oracle WebCenter based on real PeerSpot user reviews.
Find out what your peers are saying about Freshworks, Qualtrics, ServiceNow and others in Customer Experience Management."It works well in general, we haven't had any issues with it. It is stable and useful."
"WebCenter's interface is very user-friendly."
"Integration within the solution is very good."
"The WebCenter Content is its most valuable feature. After we update a document in WebCenter Content, it can be update automatically in our intranet."
"It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage."
"Oracle integrates well with other products to cover Big Data."
"A great solution for storing and searching large volumes of documents with easy access."
"You can move workloads in between sub-servers so that you don't overload a portion of the server."
"It is very expensive but there are no additional charges after it's purchased."
"The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product."
"Does not seem to be totally compatible with Windows 10 as of our current version."
"WebCenter requires a lot of design effort to upload content to our regular system."
"This solution needs to support translation into the Arabic language."
"There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market."
"Its functions need more stability."
"The speed of the backup should be enhanced."
"I would like them to add more Web 2.0 features."
Cisco Webex Experience Management is ranked 10th in Customer Experience Management with 1 review while Oracle WebCenter is ranked 20th in Customer Experience Management with 12 reviews. Cisco Webex Experience Management is rated 6.0, while Oracle WebCenter is rated 7.0. The top reviewer of Cisco Webex Experience Management writes "Very stable but exceptionally costly". On the other hand, the top reviewer of Oracle WebCenter writes "Has a user-friendly interface but performance is not up to scratch". Cisco Webex Experience Management is most compared with Teradata Customer Interaction Manager, whereas Oracle WebCenter is most compared with Oracle Content Management, SharePoint, Adobe Experience Manager, WebLogic Suite and Liferay Digital Experience Platform.
See our list of best Customer Experience Management vendors.
We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
