Most Helpful Review
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We went from an organization with minimal to no disaster recovery. I was able to spin up the disaster recovery environment with AWS rather quickly and meet business requirements.
We have never had any issues with scalability.
It provides our disaster recovery solution. It works fine in our tests.
The initial setup is really straightforward.
Technical support has been very good. They usually respond quickly to our requests.
Unitrends has helped us cut down the time that it takes to restore a server to its original configuration.
Iinstant recovery (allows a spin-up of your image as a VM on the appliance).
VM backup is much faster and more reliable, as I can test my backups with Data Copy Access jobs.
It is very easy to set up and get started. Almost too easy. We racked this device and had it up and running in less than 15 minutes.
It is an easy system to use. The support, if needed, is always willing to help.
It is a quick and easy way to organize my backups and to keep track of them.
The ability to diversify jobs within the same server helps break down a large chunk of data into more manageable and concentrated chunks.
The simple and fast restore routine.
The bandwidth is a constant upload communication to the AWS DR environment, so if you do not have the proper bandwidth, it will definitely eat up your internet line.
Definitely there should be better logging. From a customer perspective I would like to see more logs on what is happening. If there is an issue, I would like to know what the problem is. Right now, we have to depend on the support of the vendor to check and let us know, because we don't have access to a lot of logging information.
The UI could be a little sleeker.
The only thing I would like to see is, they don't have a formal ticketing system. There is no way I can go back and see what questions we had six months back, what issues we had, and how they were resolved.
Sometimes a server will get a bit behind.
The amount of updates which are being released. Updates should be limited to two or three a year, focusing more on quality instead of a rushed bug release.
No appliance update notifications.
It would be great to have the job throttle/limit the max number of backups on a single ESXi host.
It could be a little more customizable.
The ability to run just differentials without pulling the full on your archive.
There are a few quirks where the GUI, agent, and back-end are not precisely meshed.
Network-based storage stability could be improved.
Follow up for the DRaaS service setup. I'm still waiting to schedule a DRaaS test after upgrading several months ago.
Pricing and Cost Advice
The pricing is better now that they had come out with the Tier 2 which replicates a little less often. In comparison to what I would have been spending with any other type of solution, the pricing is fair.
Where the price adds up, there are CloudEndure licenses, then there is the AWS environment, and finally, there is the AWS storage, so cumulatively, it adds up.
It has saved us money from having to buy hardware for disaster recovery.
I feel the product's pricing is a good value. Licensing is pretty straightforward.
We were happy with the pricing that they gave us.
They license us on a per machine basis. We have a set number of machines, which we have licensed.
You should be aware how much the monthly costs are to use, what the initial costs for hardware are, and what the options to expand are, if needed.
Pricing model constantly changes.
We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one.
The cost of Unitrends definitely draws you in. The licensing is all included in the appliance, which is a great incentive.
Talk with the sales guys. They can work with you on the best package.
Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s).
When you purchase initially, get into the program which gives replacement hardware for free when you renew your support agreement.
Make sure you do the homework to size the solution properly. Buy the Enterprise Plus licensing if you can afford it.
Compared 31% of the time.
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Compared 6% of the time.
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Compared 7% of the time.
With CloudEndure Disaster Recovery technology, business continuity and IT resilience are a click away. CloudEndure's one-touch disaster recovery solution utilizes block-level continuous replication, application stack orchestration, and automated machine conversion to ensure near-zero RPO and RTO for all applications, while reducing traditional disaster recovery expenses by over 85%.
|Unitrends increases uptime, productivity and confidence in a world in which IT professionals must do more with less. Unitrends leverages high-availability hardware and software engineering, cloud economics, enterprise power with consumer-grade design, and customer-obsessed support to natively provide all-in-one enterprise backup and continuity. The result is a “one throat to choke” set of offerings that allow our customers to focus on their business rather than backup.|
Learn more about CloudEndure Disaster Recovery
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|Sample Customers||Agio, Cloud Nation, Limelight Networks||NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology|
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