Cloudflare Access vs Prisma Access by Palo Alto Networks comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Aug 1, 2023

We compared Prisma Access by Palo Alto Networks and Cloudflare Access across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:

  • Ease of Deployment: Prisma Access's setup was complex and time-consuming, requiring expertise and careful configuration. On the other hand, Cloudflare Access had a simple and direct setup process, with no issues reported. Prisma Access could take a significant amount of time to set up, ranging from several days to months, whereas Cloudflare Access only took three months.
  • Features: Prisma Access is highly regarded for its ease of use, strong security measures, seamless integration, and comprehensive safeguarding of all application traffic. On the other hand, Cloudflare Access is appreciated for its effective defense against DDoS attacks, reliable connectivity, intuitive interface, and adaptable access control options.
  • Room for Improvement: Prisma Access has faced criticism for its user interface, deployment speed, and automation capabilities. Conversely, Cloudflare Access requires enhancements in pricing, direct sales, and support for customers using the free plan.
  • Pricing: Prisma Access is known for its higher setup cost, which is justified by its quality and features. However, the licensing model is seen as complicated and lacks flexibility. In contrast, opinions on Cloudflare Access's pricing differ, with some finding it slightly expensive and others finding it very affordable.
  • ROI: Prisma Access by Palo Alto Networks provides cost-effective advantages, seamless integration with other products, and simplifies the management of configurations. On the other hand, Cloudflare Access's return on investment is contingent upon specific use cases and the effectiveness of its implementation.
  • Service and Support: Prisma Access by Palo Alto Networks has received varied feedback regarding its customer service and support, with users highlighting areas for enhancement. Conversely, Cloudflare Access has garnered positive reviews for its customer service and support.

Comparison Results: When comparing Prisma Access by Palo Alto Networks and Cloudflare Access, it is important to note several differences. Prisma Access has a more intricate setup process that may require expertise and assistance, whereas Cloudflare Access is known for its simple and direct setup. Prisma Access is highly regarded for its user accessibility, performance, security features, and integration capabilities. On the other hand, Cloudflare Access is valued for its DDoS protection, user-friendly interface, and customizable rule set. Prisma Access is priced higher but is considered a worthwhile investment, while Cloudflare Access has mixed reviews regarding its pricing. Customer support for Prisma Access is generally satisfactory, and Cloudflare Access receives positive feedback for its support.

To learn more, read our detailed Cloudflare Access vs. Prisma Access by Palo Alto Networks Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution is stable.""On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator.""The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade.""The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."

More Lookout Pros →

"Enables me to work from two locations.""The tool also offers good scalability, and the dashboard, along with real-time analytics, is very good.""It's the endpoint exposition. We don't need to expose our VPN server to the internet and need a zero-test solution. I can apply some conditional access to the endpoint that's connecting to our network to check their security policies or the security condition of their workstation. Once the workstation is trying to connect to my internal network, then I would like to check the discrete condition of these endpoints that are trying to access my internal network. We created some conditional access. We have CrowdStrike, to check if the CrowdStrike is installed, to check if it's updated, and to check for Windows updates. We created some conditional policies to check it.""Cloudflare, in my opinion, was easy to implement.""For Cloudflare Access, I am using the free plan...The most valuable feature is their protection."

More Cloudflare Access Pros →

"There are plenty of features this solution provides and the most valuable would be the complete security protection we are receiving. We are provided with similar security that the Palo Alto AWS solution has. This includes features such as a firewall and machine learning AI.""It has predefined or preconfigured rules, which are getting periodically updated. They are providing continuous improvements and periodically updating all search queries that they are looking for. That is one thing that helps us to stay vigilant and focused. If we query our AWS account for any breaches or vulnerabilities with any of the cloud tests, and it alerts us based on these predefined rules. It also provides an option to configure our own rules, and based on these rules, it can query the cloud trail logs, pull the information, and trigger alerts in real-time. I haven't explored this feature much because there are multiple accounts, and we don't have enough time to explore this feature. It also provides multiple integrations. When vulnerabilities or breaches are happening, you should be aware of them immediately. It provides integration with tools such as Slack, PagerDuty so that you can get alerted as soon as the high severity stuff comes up. For example, you have a security group that has allowed public traffic on port 22. As TechOps, you should be aware of this immediately. You cannot scan each machine or look into all security groups to identify it. So, Prisma helps us and alerts us when this kind of high-priority stuff comes up. It has different statistics, analytics, and graphs for data. The description of alerts is also pretty good. They describe what are the possible causes for this and what are the solutions. From Prisma Cloud, you can directly go to the AWS account. When you click on an alert, a resource, or a resource ID, it takes you to the AWS console where you need to log in. If you are already logged in, it will take you to that instance directly, and you can fix the issue there. I have found this feature very useful.""It is easy to use, easy to integrate, and is stable. It's scalable as well.""The visibility perspective is pretty cool. If I want to know how much data is being used for a specific project, I can look at how much data has been used, from which region, and which users have been connected. That visibility is very good so that I can see how many licenses we have and how many are used.""Prisma's most valuable feature would be its ability to identify bad or risky configurations.""The most valuable feature is the zero-trust part of this solution.""It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443.""Its hands-off security and the fact that we don't have to maintain it are the most valuable features."

More Prisma Access by Palo Alto Networks Pros →

Cons
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer""We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now.""Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving.""From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."

More Lookout Cons →

"For the topic of improvement, providing some training material is one of my suggestions.""When there are any dynamic changes in complex applications, the tool takes a lot of time, making its analytics-related area a major matter of concern where improvements are needed.""The pricing is an area that can be improved. Pricing, as far as I recall, was the source of our problems.""They don't have a person to provide support for customers using the solution under their free plan."

More Cloudflare Access Cons →

"It applies commits to the firewalls slowly. There isn't an API you can use for anything. We've previously had trouble with the egress IP addresses though we expressed to engineering that those mustn't change. They changed several times without warning, causing a lot of headaches.""There should be a dedicated portal or SASE-based solution. They're trying to add a plugin but it needs a dedicated portal because it is now an enterprise solution for multiple organizations. People should be able to directly log in to a dedicated page for Prisma Access, rather than going into a Panorama plugin, and always having to update the plugin.""If you compare Prisma SaaS against other products, such as Cloud Log, it's a little bit tricky to understand, but it offers different functionality that other products don't have. From a user usability point of view, you need some training for this product, as an admin, you need a couple of demos.""I haven't seen any SD-WAN configuration capability. If Prisma Access would support SD-WAN, that would help... SD-WAN devices should be able to reach Prisma Access, and Palo Alto should support different, vendor-specific devices, not just Palo Alto devices, for SD-WAN configuration.""The documentation is generally good, but they could provide a more detailed description of all the configuration steps. I have to search for information or call support. Palo Alto could add more knowledge base articles about configuration with screenshots and walkthroughs. That would be helpful. When configuring a product, you want to see examples of how it is done.""The user interface could be better. They need to work a little bit on the console. It is similar to their firewalls but not exactly. They need to clean it up a bit.""One thing that would help is if we could get a guide. With Cisco, for example, you can just type the problem regarding your Cisco product and you will easily get your solution. In Palo Alto, however, it's not easy to find the solutions.""The product's current price is an area of shortcoming where improvements are required."

More Prisma Access by Palo Alto Networks Cons →

Pricing and Cost Advice
  • "The pricing is fair; it's comparable to our previous solution, and we carried out multiple POCs and POVs (proof of value). The product is worth the money we pay for it."
  • "Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now."
  • "In terms of feature performance versus cost, they're a good value."
  • "The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For example, Lookout costs 2/3rd of Prisma's licensing price."
  • More Lookout Pricing and Cost Advice →

  • "The prices are slightly expensive."
  • "The pricing is somewhere in the middle. I would rate the pricing a seven out of ten."
  • "My company has to make yearly payments towards the licensing costs attached to the solution. There are no hidden charges apart from the licensing costs of the solution."
  • More Cloudflare Access Pricing and Cost Advice →

  • "The licensing cost is about 18,000 euros."
  • "Actually the solution is very expensive. I don't know the particulars since the purchasing team dealt with it."
  • "The pricing for this solution is on the higher end."
  • "Compared to other products, the price is slightly high."
  • "This is not an expensive product and everything is included with one license."
  • "Prisma Access is a little bit expensive."
  • "The licensing fees are paid on a yearly basis and for what we get, the price is good."
  • "The solution requires a license and the technical support has extra costs. The licensing model could improve."
  • More Prisma Access by Palo Alto Networks Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For… more »
    Top Answer:The solution could improve identity integration as well. Zero trust, it's a good start as a zero-trust solution… more »
    Top Answer:The tool also offers good scalability, and the dashboard, along with real-time analytics, is very good.
    Top Answer:The price of Cloudflare Access is the same as compared to Akamai, but I get better performance from Cloudflare. My… more »
    Top Answer:My company has many complex applications. When there are any dynamic changes in complex applications, the tool takes a… more »
    Top Answer: We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure… more »
    Top Answer:Prisma Access by Palo Alto Networks has flexible licensing models with different categories. It comes with different… more »
    Comparisons
    Also Known As
    CipherCloud
    Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
    Learn More
    Overview

    Lookout is a well-established and powerful secure web gateway (SWG) solution that protects more than 200 million users from threats that can result from the penetration of unsecured web traffic into their networks. Lookout is designed to enable organizations to work remotely while maintaining a tight blanket of security over their confidential business data. It provides administrators with security that extends from their endpoints to the cloud service that they are using to run their organization’s network. 

    Users of Lookout are able to proactively detect threats and keep themselves secure from a field of threats that constantly evolves. IT teams can protect their organizations without having to rely on any other security solutions. This singular solution can run on multiple kinds of mobile devices. The privacy of individuals is preserved while keeping compliance rules intact. Additionally, users gain access to a number of tools that enable them to prevent security breaches from taking place.

    Lookout Benefits

    Some of the ways that organizations can benefit by deploying Lookout include:

    • Ease of deployment. Lookout is a solution whose design makes it easy for users to deploy it. It provides users with simple, step-by-step instructions that remove the need for organizations to devote extensive amounts of time to make sure that it is properly set up. Anyone can quickly set up the solution without undergoing technical training. 
    • Built-in support. Users of the Lookout application have access to built-in demos that can teach them how to use various solution features. Instead of spending time trying to figure out the application, users can watch the demo that is most relevant to them and see for themselves how that particular feature is used.
    • Easy-to-use user interface. Lookout’s user interface is laid out in an intuitive way that makes it easy for administrators to navigate. This interface is present in both the mobile and desktop versions of this solution. 
    • Settings customization. Lookout has a built-in settings customization menu. This makes it possible for administrators to easily customize their settings so that they best conform to their needs. 

    Lookout Features

    • Activity monitoring and activity tracking. Lookout’s activity monitoring and activity tracking capabilities enable users to keep a close eye on the activities that are taking place in their networks. IT teams and administrators have the ability to watch their networks for any unusual activity. These features ensure that organizations can keep ahead of any potential threats. They provide the kinds of insights and warnings that make the jobs of those IT teams and administrators much easier and more streamlined. 
    • Encryption. Organizations that employ Lookout can encrypt their networks and keep crucial business data from being read by unauthorized parties. This feature keeps the secrets organizations are trying to keep out of the wrong hands.
    • Anti-virus tools. Lookout provides users with tools to block threats from harming their networks. These tools can successfully block 99.6 percent of threats without raising false alarms. 

    Cloudflare Access is a powerful identity and access management solution that provides secure and seamless access to internal resources. It eliminates the need for traditional VPNs and allows organizations to enforce granular access controls based on user identity and device posture. With Cloudflare Access, users can authenticate using their existing identity providers, such as Google or Okta, and access resources without exposing them to the public internet. This ensures that only authorized users can access sensitive data and applications. 

    Additionally, Cloudflare Access provides a unified dashboard for managing access policies, making it easy to enforce security policies across the organization. With its zero-trust approach, Cloudflare Access helps organizations protect their resources from unauthorized access and potential data breaches.

    Prisma Access by Palo Alto Networks provides consistent security for all users and applications across your remote networks. Prisma Access grants users safe access to the cloud and data center applications and the internet as well. In addition, the solution combines all of your security and networking capabilities into a single cloud-delivered platform, enabling flexible hybrid workforces.

    Prisma Access can be managed two ways:

    1. Cloud Managed
    2. Panorama Managed

    Prisma Access delivers both networking and security services, including:

    • SD-WAN
    • VPN
    • Zero Trust network access (ZTNA)
    • Quality of service (QoS)
    • Clean Pipe
    • Firewall as a service (FWaaS)
    • DNS Security
    • Threat Prevention
    • Cloud secure web gateway (SWG)
    • Data loss prevention (DLP)
    • Cloud access security broker (CASB)

    Prisma Access by Palo Alto Networks Features

    Prisma Access by Palo Alto Networks has many valuable key features including: App-ID, User-ID, Device-ID, SSL Decryption, Dynamic User Group (DUG) Monitoring, AI/ML-Based Detection, IoT Security, Reporting, URL Filtering, Enterprise Data Loss Prevention (DLP), Digital Experience Monitoring (DEM)*, Logging, Policy Automation, Intrusion Prevention System (IPS), and many more.

    Prisma Access by Palo Alto Networks Benefits

    Some of the benefits of using Prisma Access by Palo Alto Networks include:

    • Security: Prisma Access gives you consistent security to protect against cyberattacks, with enforcement of policy at every location. By implementing Prisma Access, you also gain protection that works to prevent known and unknown malware, exploits, credential theft, command and control, and many other attack vectors across all ports and protocols.

    • Global connectivity: Prisma Access provides global coverage through use of its connectivity layer.

    • Scalability: With Prisma Access, scaling is automatically managed and is scalable, flexible, and agile.

    • Instant deployment: Deployment is fast, eliminating wasted time that may otherwise be associated with setting up a solution, operating it, or shipping hardware in order to get started.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Microsoft Azure Synapse Analytics

    users who are currently using the solution.

    PeerSpot user Partha D., Global Network Tech Lead at a computer software company, speaks about his experience using the product, saying, "It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443."

    Tejas J., a Sr. Cloud Security Architect at a computer software company, mentions that "it is geographically dispersed, and it sits on top of Google and AWS platforms. Therefore, you don't face the standard issues, such as latency or bandwidth issues, that you usually face in the case of on-prem data centers.

    Another PeerSpot reviewer, Max I., Associate Director at Cognizant, comments that "Security is absolutely spot-on, really top-notch. It's the result of all the components that come together, such as the HIP [Host Information Profile] and components like Forcepoint, providing end-user content inspection, and antivirus. It incorporates DLP features and that's fantastic because Prisma Access makes sure that all of the essential prerequisites are in place before a user can log in or can be tunneled into."

    Sample Customers
    23andMe
    Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm10%
    Manufacturing Company10%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm10%
    Government8%
    Manufacturing Company7%
    REVIEWERS
    Computer Software Company46%
    Manufacturing Company12%
    Leisure / Travel Company4%
    Pharma/Biotech Company4%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm11%
    Manufacturing Company11%
    Government6%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise16%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise18%
    Large Enterprise56%
    REVIEWERS
    Small Business27%
    Midsize Enterprise29%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise68%
    Buyer's Guide
    Cloudflare Access vs. Prisma Access by Palo Alto Networks
    March 2024
    Find out what your peers are saying about Cloudflare Access vs. Prisma Access by Palo Alto Networks and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Cloudflare Access is ranked 8th in ZTNA as a Service with 5 reviews while Prisma Access by Palo Alto Networks is ranked 1st in ZTNA as a Service with 55 reviews. Cloudflare Access is rated 8.8, while Prisma Access by Palo Alto Networks is rated 8.4. The top reviewer of Cloudflare Access writes "Replaces traditional VPN and enables endpoint exposition ". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". Cloudflare Access is most compared with Twingate, Auth0, Zscaler Private Access, Amazon Cognito and Google Cloud Platform Cloud Identity-Aware Proxy, whereas Prisma Access by Palo Alto Networks is most compared with Netskope , Cisco Umbrella, Zscaler SASE, Zscaler Private Access and Microsoft Azure VPN Gateway. See our Cloudflare Access vs. Prisma Access by Palo Alto Networks report.

    See our list of best ZTNA as a Service vendors and best Secure Access Service Edge (SASE) vendors.

    We monitor all ZTNA as a Service reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.