We performed a comparison between Forcepoint Next Generation Firewall and Prisma SD-WAN based on real PeerSpot user reviews.
Find out in this report how the two Software Defined WAN (SD-WAN) Solutions solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The feature that we like the most about Forcepoint is that we know the technology and have confidence in it. We can have several functionalities to simplify operations and management. We can combine functionalities like log ownership to review the number of devices in the infrastructure."
"The people we deal with is a local partner in Cambodia and we can get good support from them."
"The central security management center and the content management center are very good."
"The support is great. They also have very good categorization. It's very good. It captures a lot of threats."
"The blocking, based on the signal provided, is the solution's most valuable aspect."
"The most valuable feature is controlling the traffic and the logging. They have real-time logins for traffic logs. Troubleshooting was very easy for me."
"The most valuable feature of this solution is the support."
"Next Generation Firewall's best feature is that it can be managed on one platform."
"Prisma SD-WAN is intuitive. We have a better idea of the different tools we can use and jump between the menus quickly."
"Prisma's analytics provide a lot of valuable data. I like the internet health chart that shows latency, dropped packets, MOS for data quality, etc. It also runs a continuous speed test in the background. I've used it multiple times to troubleshoot internet connections when the service provider has attempted to claim nothing is wrong with the circuit. It gives me data to send them showing we're not getting the speed we should, or there is constant packet loss."
"From the main controller, we can administer the customer's devices, QoS, network, and traffic. We can monitor it and we can change and create policies as well as upgrade the software. We can totally control a customer's network from one site, the Prisma SD-WAN portal."
"The product's initial setup phase is straightforward."
"The gateway is available on the cloud which allows you access from anywhere and still connects to your home gateway."
"I like that the integration with Palo Alto is easy."
"It is flexible to use the internet connection via local breakouts without going to data centers."
"Prisma supports all of the applications we're currently using."
"They need to improve their alerts."
"Its interface is complex when compared with a firewall like FortiGate. Forcepoint Next Generation Firewall needs a management console, whereas FortiGate doesn't need any console. When you have a few devices, a console is not really necessary. It's good to have a private console only when you have a lot of devices."
"The optimization is not really ready. If you want very good optimization, you have to add it to the network."
"They should have a local vendor who can provide support. Most of the support is overseas, so the time zones can be a problem."
"You do need knowledge of the solution in order to set the product up properly."
"While they offer a comprehensive bundled solution, some users may prefer on-premise deployments for certain features, such as URL filtering."
"Forcepoint would be improved if there were more training available."
"The network interface could be better, and it could be cheaper."
"We are incorporating their zone-based firewalls. Prisma SD-WAN has limited documentation on how it manipulates traffic, e.g., how it is interacting with TCP and UDP. We recently had some traffic that was black holing. We literally had to do packet captures to see that the new zone-based firewall, which runs on top of Prisma SD-WAN, was causing issues."
"I would also like to see improvement in the product training for customers. Palo Alto has not initiated very much training but they have to do so because this is a new product. If you have experience in a legacy environment, and you are moving to Prisma SD-WAN, you don't have a training framework. That is one of the disadvantages."
"The only con is the pricing because it's more premium."
"Customer support is our biggest pain point. The quality of support has gone down a little since we initially deployed this product. I don't know if this is due to turnover at Palo Alto or a lack of training. It is now taking one or two days to get an initial response that says, "Hey, we've looked into this, can you pull this data for us?" In the past, we'd immediately get a response."
"Sometimes, during the product's initial setup phase, bypass pair or couple ports don't come up normally, and it requires an hour and a half to troubleshoot to reset the box from Prisma SD-WAN to factory default."
"There are two parallel things that we want Palo Alto to work on. First, customers want a unified appliance that does the work of all firewalls in addition to SD-WAN. Second, the cloud presence should be completely automated. If I purchase the SASE architecture, I shouldn't worry about deployments in Prisma Access or on Prisma SD-WAN. It should be deployed in one go."
"Prisma SD-WAN's technical support should be improved."
"I'd like to see them move more towards CASB."
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Forcepoint Next Generation Firewall is ranked 13th in Software Defined WAN (SD-WAN) Solutions with 39 reviews while Prisma SD-WAN is ranked 7th in Software Defined WAN (SD-WAN) Solutions with 11 reviews. Forcepoint Next Generation Firewall is rated 7.6, while Prisma SD-WAN is rated 8.6. The top reviewer of Forcepoint Next Generation Firewall writes "Good URL filtering with helpful technical support and good scalability". On the other hand, the top reviewer of Prisma SD-WAN writes "A stable tool that offers a good uptime and ensures a return on investment". Forcepoint Next Generation Firewall is most compared with Fortinet FortiGate, Palo Alto Networks Advanced Threat Prevention, Check Point NGFW, Cisco Secure Firewall and Sophos XG, whereas Prisma SD-WAN is most compared with Prisma Access by Palo Alto Networks, Cisco SD-WAN, Meraki SD-WAN, Fortinet FortiGate and Aruba EdgeConnect SD-WAN Platform. See our Forcepoint Next Generation Firewall vs. Prisma SD-WAN report.
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