We performed a comparison between Juniper Contrail SD-WAN and Prisma SD-WAN based on real PeerSpot user reviews.
Find out in this report how the two Software Defined WAN (SD-WAN) Solutions solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The support is very good from Juniper and from the local distributors."
"It supports desktop management, network management, and SD-WAN policies."
"My customers use the solution to have better control and knowledge about the applications inside ONE Access. It also helps them cut costs by reducing MPLs and using better internet access from FTTH."
"The solution is more specific about what's happening since it explains where the problem may lie and points out areas where there is a problem. So, we like that it provides more visibility."
"It gives you that level of visibility to understand what's going on between layer four and layer seven."
"I like the link monitoring and analytics. These are the features that set Prisma apart from other products. Prisma works well with large, complex networks. One of my clients is a top bank in the United States, and Prisma has performed well for that customer."
"The product's initial setup phase is straightforward."
"Prisma's analytics provide a lot of valuable data. I like the internet health chart that shows latency, dropped packets, MOS for data quality, etc. It also runs a continuous speed test in the background. I've used it multiple times to troubleshoot internet connections when the service provider has attempted to claim nothing is wrong with the circuit. It gives me data to send them showing we're not getting the speed we should, or there is constant packet loss."
"It is flexible to use the internet connection via local breakouts without going to data centers."
"When it comes to supporting large, complex, network architectures, it's a very simple architecture. The main component is the fabric. It's very easy to troubleshoot if there is an issue happening in the underlying network."
"I like that the integration with Palo Alto is easy."
"Prisma SD-WAN is intuitive. We have a better idea of the different tools we can use and jump between the menus quickly."
"Prisma supports all of the applications we're currently using."
"The solution is expensive. Its support can be better."
"The training could be better. When it comes to the demo dashboard capability, I feel like it could be much easier for our customers to use. Our last customer complained about this."
"The solution installs similarly to competitors. It is not more difficult or easier. However, it could be easier and take less time for the installation."
"The only issue was the switch we got, which was a little problematic because it was PoC equipment, and we had a little problem with that."
"Areas for improvement in the Juniper Contrail SD-WAN solution include the on-premises deployment process."
"We are incorporating their zone-based firewalls. Prisma SD-WAN has limited documentation on how it manipulates traffic, e.g., how it is interacting with TCP and UDP. We recently had some traffic that was black holing. We literally had to do packet captures to see that the new zone-based firewall, which runs on top of Prisma SD-WAN, was causing issues."
"There are two parallel things that we want Palo Alto to work on. First, customers want a unified appliance that does the work of all firewalls in addition to SD-WAN. Second, the cloud presence should be completely automated. If I purchase the SASE architecture, I shouldn't worry about deployments in Prisma Access or on Prisma SD-WAN. It should be deployed in one go."
"The tool needs to work on price and complexity."
"I'd like to see them move more towards CASB."
"Customer support is our biggest pain point. The quality of support has gone down a little since we initially deployed this product. I don't know if this is due to turnover at Palo Alto or a lack of training. It is now taking one or two days to get an initial response that says, "Hey, we've looked into this, can you pull this data for us?" In the past, we'd immediately get a response."
"Sometimes, during the product's initial setup phase, bypass pair or couple ports don't come up normally, and it requires an hour and a half to troubleshoot to reset the box from Prisma SD-WAN to factory default."
"I would also like to see improvement in the product training for customers. Palo Alto has not initiated very much training but they have to do so because this is a new product. If you have experience in a legacy environment, and you are moving to Prisma SD-WAN, you don't have a training framework. That is one of the disadvantages."
"Prisma SD-WAN's technical support should be improved."
Juniper Contrail SD-WAN is ranked 14th in Software Defined WAN (SD-WAN) Solutions with 5 reviews while Prisma SD-WAN is ranked 7th in Software Defined WAN (SD-WAN) Solutions with 11 reviews. Juniper Contrail SD-WAN is rated 8.0, while Prisma SD-WAN is rated 8.6. The top reviewer of Juniper Contrail SD-WAN writes "A scalable solution that is easy to configure". On the other hand, the top reviewer of Prisma SD-WAN writes "A stable tool that offers a good uptime and ensures a return on investment". Juniper Contrail SD-WAN is most compared with Juniper Mist Edge, VMware SD-WAN, Cisco SD-WAN, Fortinet FortiGate and Aruba EdgeConnect SD-WAN Platform, whereas Prisma SD-WAN is most compared with Prisma Access by Palo Alto Networks, Cisco SD-WAN, Meraki SD-WAN, Fortinet FortiGate and Aruba EdgeConnect SD-WAN Platform. See our Juniper Contrail SD-WAN vs. Prisma SD-WAN report.
See our list of best Software Defined WAN (SD-WAN) Solutions vendors and best WAN Edge vendors.
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