We performed a comparison between Citrix SD-WAN and Prisma SD-WAN based on real PeerSpot user reviews.
Find out in this report how the two Software Defined WAN (SD-WAN) Solutions solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It allows you to combine two asymmetrical connections."
"The scalability and stability are quite good in general."
"The most valuable feature is its reliability."
"The stability is the main feature of Citrix SD-WAN. You can also upgrade the data packages or have less transmission."
"The VPN and the load balancing are the most valuable features."
"The SD-WAN solution as it is already is quite feature-rich and the upgrade process is very simple."
"The tool is quite cost-effective because it replaces the need for MPLS, which is a bit expensive...Citrix SD-WAN doesn't need much maintenance."
"The best feature is the backup capability, where all of the users' computers are tied into a central data repository."
"The gateway is available on the cloud which allows you access from anywhere and still connects to your home gateway."
"When it comes to supporting large, complex, network architectures, it's a very simple architecture. The main component is the fabric. It's very easy to troubleshoot if there is an issue happening in the underlying network."
"If the MPLS goes down, there is a really smooth transition for a branch site to take traffic over the Internet. It will advertise the routes of that site in a jiffy."
"From the main controller, we can administer the customer's devices, QoS, network, and traffic. We can monitor it and we can change and create policies as well as upgrade the software. We can totally control a customer's network from one site, the Prisma SD-WAN portal."
"Prisma SD-WAN is intuitive. We have a better idea of the different tools we can use and jump between the menus quickly."
"Prisma supports all of the applications we're currently using."
"Prisma's analytics provide a lot of valuable data. I like the internet health chart that shows latency, dropped packets, MOS for data quality, etc. It also runs a continuous speed test in the background. I've used it multiple times to troubleshoot internet connections when the service provider has attempted to claim nothing is wrong with the circuit. It gives me data to send them showing we're not getting the speed we should, or there is constant packet loss."
"I like that the integration with Palo Alto is easy."
"Enhancements are needed to improve the stability."
"I would like to see support for additional reporting."
"Citrix SD-WAN's knowledge base has a few missing things, so you may need to seek help from support."
"Even though the monitoring is pretty good, there is some room for improvement there."
"I would like to see more customization to adjust for the WAN lock-out due to our unexpected power outages."
"The firewall reporting could be easier to use and filter. (It works well enough, but if I need to give an area for improvement, I think this would be it.). The built-in reporting on the product in this regard is not great."
"There are a few things that can be improved, are domain-based routing and the slowness of virtual parts, and it may be due to the wrong configuration, which we have been unable to find out."
"I would like to either see the price reduced or have it packaged with other products to give better value for the money."
"I would also like to see improvement in the product training for customers. Palo Alto has not initiated very much training but they have to do so because this is a new product. If you have experience in a legacy environment, and you are moving to Prisma SD-WAN, you don't have a training framework. That is one of the disadvantages."
"Customer support is our biggest pain point. The quality of support has gone down a little since we initially deployed this product. I don't know if this is due to turnover at Palo Alto or a lack of training. It is now taking one or two days to get an initial response that says, "Hey, we've looked into this, can you pull this data for us?" In the past, we'd immediately get a response."
"Prisma SD-WAN's technical support should be improved."
"The tool needs to work on price and complexity."
"There are two parallel things that we want Palo Alto to work on. First, customers want a unified appliance that does the work of all firewalls in addition to SD-WAN. Second, the cloud presence should be completely automated. If I purchase the SASE architecture, I shouldn't worry about deployments in Prisma Access or on Prisma SD-WAN. It should be deployed in one go."
"I'd like to see them move more towards CASB."
"Event correlation and analysis capabilities do not help minimize the number of alarms from a single event. That is the problem. We are getting a lot of incidents, and there is some issue with the correlation. That is still a drawback."
"The only con is the pricing because it's more premium."
Citrix SD-WAN is ranked 9th in Software Defined WAN (SD-WAN) Solutions with 21 reviews while Prisma SD-WAN is ranked 7th in Software Defined WAN (SD-WAN) Solutions with 11 reviews. Citrix SD-WAN is rated 8.2, while Prisma SD-WAN is rated 8.6. The top reviewer of Citrix SD-WAN writes " A scalable solution for MCN controller but lacks technical supports, upgrades". On the other hand, the top reviewer of Prisma SD-WAN writes "A stable tool that offers a good uptime and ensures a return on investment". Citrix SD-WAN is most compared with Cisco SD-WAN, Fortinet FortiGate, Steelhead, Meraki SD-WAN and Aruba EdgeConnect SD-WAN Platform, whereas Prisma SD-WAN is most compared with Prisma Access by Palo Alto Networks, Cisco SD-WAN, Meraki SD-WAN, Fortinet FortiGate and Aruba EdgeConnect SD-WAN Platform. See our Citrix SD-WAN vs. Prisma SD-WAN report.
See our list of best Software Defined WAN (SD-WAN) Solutions vendors and best WAN Edge vendors.
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