We performed a comparison between CloudLock and Zscaler Internet Access based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Microsoft, Palo Alto Networks and others in Cloud Access Security Brokers (CASB)."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"I like CloudLock because when data gets sent out, I do not want it to get out of the environment. In today's world, a lot of users will remotely use the application. It screens all of the sensitive data. That data will really be as part of the environment that you do not want it to be part of. CloudLock is protection for sensitive data."
"The solution is very stable and reliable."
"We don't have to buy equipment to use it. And when our engineers set it up on our side, we just configured a few settings and we were in."
"Zscaler Internet Access's roaming user feature is most valuable and is much better compared to other secure web gateways."
"The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go."
"Overall, we're very happy with our product."
"There is no lag in service when accessing the internet."
"The solution is stable and reliable."
"In terms of management and visibility, there is a single panel where you can configure the policies for your entire organisation worldwide."
"The most valuable feature of the solution is SWG traffic."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The only improvement is that it has to be a bigger part of an end-user device. It should look at how endpoints appear on the EDR rather than creating a separate agent. We have to integrate the source code into the system endpoint and make it an agent."
"The solution needs to have better integration capabilities. I have a lot of customers asking about how they can integrate it better."
"Zscaler Internet Access can improve by adding traffic filtering based on the DNS."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
"Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this."
"There are some performance issues when we add on additional controls."
"They should enhance the audit reporting feature."
"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again."
"It also needs better integration with other applications as well. There are some restrictions."
"One thing that they could improve is the ability to import rules from other platforms."
Earn 20 points
CloudLock is ranked 18th in Cloud Access Security Brokers (CASB) while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. CloudLock is rated 7.8, while Zscaler Internet Access is rated 8.2. The top reviewer of CloudLock writes "Screens sensitive data but it should be a bigger part of an end-user device". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". CloudLock is most compared with Cisco Umbrella, Netskope and Microsoft Defender for Cloud Apps, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE .
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