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CloudTalk vs Siebel Contact Center comparison

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CloudTalk Logo

CloudTalk

30 views|19 comparisons
Oracle Logo

Siebel Contact Center

49 views|39 comparisons
Buyer's Guide
Contact Center Platforms
April 2024
Executive Summary

We performed a comparison between CloudTalk and Siebel Contact Center based on real PeerSpot user reviews.

Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center Platforms.
To learn more, read our detailed Contact Center Platforms Report (Updated: April 2024).
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768,415 professionals have used our research since 2012.
Ranking
22nd
out of 36 in Contact Center Platforms
Views
30
Comparisons
19
Reviews
0
Average Words per Review
0
Rating
N/A
10th
out of 36 in Contact Center Platforms
Views
49
Comparisons
39
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Contact Center Platforms
April 2024
Download Free Report
Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center Platforms. Updated: April 2024.
DOWNLOAD NOW
768,415 professionals have used our research since 2012.
Comparisons
Learn More
CloudTalk
Oracle
Overview

Smart cloud-based contact center solution.

With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and the size of your business.

The only thing you need is internet access. Integration into your existing helpdesk, e-commerce or CRM solutions, international phone numbers, and many other features of a first-class call center will make your work more efficient and boost the satisfaction of your clients.

Oracle's Siebel Contact Center transforms a business's call center into an integral part of its total sales, marketing, and service delivery strategy. The application enables agents to handle service, support, and sales interactions seamlessly across all communication channels. As a result, businesses can reduce costs while enhancing service delivery.
Sample Customers
CloudTalk helps companies deliver first-class customer experiences, resulting in the growth of their profitability. Cloudtalk is used by 1000+ happy customers from companies as DHL, Glovo, Electronic Star, Mercedes Benz or Kärcher.
Southwest Airlines Co., Smiles S.A., Telekom Deutschland GmbH, Turk Telekom, Contact Management Center A.S., City of Atlanta, Ricoh Europe plc., City of Atlanta, BT
Buyer's Guide
Contact Center Platforms
April 2024
Download Free Report
Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center Platforms. Updated: April 2024.
DOWNLOAD NOW
768,415 professionals have used our research since 2012.

CloudTalk is ranked 22nd in Contact Center Platforms while Siebel Contact Center is ranked 10th in Contact Center Platforms. CloudTalk is rated 0.0, while Siebel Contact Center is rated 0.0. On the other hand, CloudTalk is most compared with , whereas Siebel Contact Center is most compared with .

See our list of best Contact Center Platforms vendors.

We monitor all Contact Center Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.