We compared Cohesity DataProtect and Dell NetWorker based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Cohesity DataProtect offers instant recovery and built-in integration with Office 365 and Active Directory. Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. Cohesity DataProtect users have suggested enhancements to its user interface, rollback methodology, and cloud data recovery. Other pain points include file server capacity and legacy platform support. Users say Dell NetWorker needs improvements in reporting, integration, and documentation.
Service and Support: The customer service experiences for Cohesity DataProtect have been mostly positive, but some say the quality of Cohesity's support may differ depending on the region. Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems.
Ease of Deployment: Most users consider the setup process for Cohesity DataProtect to be easy, although a few found it more complex than other products. Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex.
Pricing: Cohesity's pricing is higher than its competitors, although some customers consider it affordable. Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features.
ROI: Cohesity DataProtect provides security against ransomware and efficient file retrieval. Users have provided no feedback about Dell NetWorker’s ROI so far.
Comparison Results: Cohesity is regarded as an affordable solution that offers instant recovery and superior ransomware protection. However, users say its customer service is inconsistent across regions, and its rollback methodology has room for improvement. Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation.
"We are happy with the support provided by Cohesity for the issues we've come across."
"Cohesity is extremely easy to use and intuitive."
"The solution is stable."
"A robust, verifiable backup with a restore solution, which decreases our backup and has a restore window."
"After linking a cloud subscription, like Azure for example (AWS and Google are also supported), you can "spin" a VM onto the cloud from any backup snapshot."
"It's completely reliable and easy to restore."
"Cohesity has very simple reports to help you stay in the know of which servers are being backed up or not."
"The solution's SQL cloning is great, and its Instant Mount restoration of virtual machines is brilliant."
"It is an extremely stable product."
"The software’s best feature is data backup for any system."
"The interface is user-friendly and can be used by the end-users."
"Very user-friendly with a good interface."
"Simple, stable and straightforward."
"Technical support for this solution is very good."
"The backup feature for this product is good. It is easy to set up and easy to scale."
"The most valuable feature is NetWorker's integration with the data domain that transfers the data directly into the Dell appliance, so the data doesn't need to pass through the network. NetWorker acts like a pipe, allowing the data to flow directly from the database or the VMware environment to the data domain."
"The support is pretty bad."
"For Oracle DBs, we have observed a few bugs. This can be done better."
"Reporting is one area that isn't as robust as it could be."
"If someone were to change an admin account password, I would like an alert raised for that, which is not available at the moment."
"The tool could benefit from further improvements in AI features, particularly in areas such as a generative AI chat interface. This feature could help answer queries about the data being protected. One feature that would greatly improve our experience with the product is the ability to identify data redundancies through a central console. This feature would help us reduce storage costs by managing redundant data."
"The product is still young and is continually improving. There have been a couple of buggy releases in the software that have caused us minor issues, so possibly some better QA before releasing would prove to be useful. We have also been inquiring about new app and functionality via the Marketplace that was teased months back but has yet to come to fruition."
"Better documentation is needed because the lack of information has necessitated having our team depend more heavily on Cohesity support."
"You need to put the full name instead of a few letters while searching for backup. It should also improve customization."
"The licensing rules are difficult to navigate and understand."
"The security features need backup and encryption. It would be nice if they added this feature. I would also like to be able to decrypt when restoring the security features. Hackers can sense these vulnerabilities today, and we need to have our enterprise prepared."
"It could be more user-friendly."
"The initial setup is complex."
"Lacks a restore feature."
"The product should provide integration with AWS."
"It is not easy to understand and deploy. It is complex in nature. Simplicity is not there. When we deploy it, the customer always needs some training from us. To make it user friendly, there should be one agent that can be used to back up every product. Dell EMC NetWorker uses so many user agents. In PowerProtect Data Manager, you can just install its VM, import that VM into vCenter, and you can start to do backups directly from vCenter. However, in Dell EMC NetWorker, you always need one server, and from that server, you need to initiate all backups. You must know the interface and the CLI. It is not user friendly. It would be a great feature if we can deploy Dell EMC NetWorker on a virtual machine, like Avamar. The additional features that are required in Dell EMC NetWorker are already available in PowerProtect Data Manager and Avamar. Therefore, there is no need to enhance Dell EMC NetWorker. It would be better if they can just rename it to PowerProtect Data Manager or Avamar."
"The support is an area with concerns where improvements are required."
Cohesity DataProtect is ranked 9th in Backup and Recovery with 67 reviews while Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews. Cohesity DataProtect is rated 9.0, while Dell NetWorker is rated 7.8. The top reviewer of Cohesity DataProtect writes "Easy to use, offers good scalability and responsive support ". On the other hand, the top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". Cohesity DataProtect is most compared with Rubrik, Veeam Backup & Replication, Commvault Cloud, Dell PowerProtect DD (Data Domain) and Veritas NetBackup, whereas Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and NetApp Cloud Backup. See our Cohesity DataProtect vs. Dell NetWorker report.
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