Anonymous UserHead of Development and Implementation at a pharma/biotech company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The price of this solution is considered to be high; however, when speaking with Oracle, it is possible to get discounts of up to sixty percent."
Comarch Customer Experience Management (CEM) plays an overarching role in service monitoring and service quality management, transforming service management by providing an insight into customers’ perceptions of services provided by telecoms operators. It helps network providers make the leap from network/resource-centric operations to customer-focused ones, delivering effective telecom customer experience management tools.
Oracle WebCenter is the center of engagement for business powering exceptional experiences for customers, partners, and employees. It connects people, processes, and information with the most complete portfolio of portal, content management, Web experience management, and collaboration technologies.
Comarch Customer Experience Management is ranked 24th in Customer Experience Management while Oracle WebCenter is ranked 1st in Customer Experience Management with 5 reviews. Comarch Customer Experience Management is rated 0.0, while Oracle WebCenter is rated 8.8. On the other hand, the top reviewer of Oracle WebCenter writes "Has the ability to move workloads in between sub-servers but the backups should be faster ". Comarch Customer Experience Management is most compared with , whereas Oracle WebCenter is most compared with Oracle Content and Experience Cloud, SharePoint, WebLogic Suite, IBM FileNet and Adobe Experience Manager.
See our list of best Customer Experience Management vendors.
We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.