Compare Comarch Customer Experience Management vs. Oracle WebCenter

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Pricing and Cost Advice
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"The price of this solution is considered to be high; however, when speaking with Oracle, it is possible to get discounts of up to sixty percent."

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536,053 professionals have used our research since 2012.
Ranking
Views
21
Comparisons
12
Reviews
0
Average Words per Review
0
Rating
N/A
Views
2,625
Comparisons
2,106
Reviews
5
Average Words per Review
558
Rating
8.8
Comparisons
Also Known As
Comarch CEM
WebCenter, FatWire
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Overview

Comarch Customer Experience Management (CEM) plays an overarching role in service monitoring and service quality management, transforming service management by providing an insight into customers’ perceptions of services provided by telecoms operators. It helps network providers make the leap from network/resource-centric operations to customer-focused ones, delivering effective telecom customer experience management tools.

Oracle WebCenter is the center of engagement for business powering exceptional experiences for customers, partners, and employees. It connects people, processes, and information with the most complete portfolio of portal, content management, Web experience management, and collaboration technologies. 

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Sample Customers
MTS
Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries
Top Industries
No Data Available
REVIEWERS
Pharma/Biotech Company25%
Healthcare Company13%
Marketing Services Firm13%
Transportation Company13%
VISITORS READING REVIEWS
Computer Software Company47%
Insurance Company10%
Comms Service Provider8%
Financial Services Firm6%
Company Size
No Data Available
REVIEWERS
Small Business21%
Midsize Enterprise14%
Large Enterprise64%

Comarch Customer Experience Management is ranked 24th in Customer Experience Management while Oracle WebCenter is ranked 1st in Customer Experience Management with 5 reviews. Comarch Customer Experience Management is rated 0.0, while Oracle WebCenter is rated 8.8. On the other hand, the top reviewer of Oracle WebCenter writes "Has the ability to move workloads in between sub-servers but the backups should be faster ". Comarch Customer Experience Management is most compared with , whereas Oracle WebCenter is most compared with Oracle Content and Experience Cloud, SharePoint, WebLogic Suite, IBM FileNet and Adobe Experience Manager.

See our list of best Customer Experience Management vendors.

We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.