Most Helpful Review
Enables the seamless addition and changing of data and processes with no interruption to our business operations
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
This solution can be useful for tracking the different stages of projects and the people working on them.
Customize workflow processes visually and interactively.
The most valuable feature is that any non-technical personnel can easily work on the solution, redefining processes and creating drag and drop workflows according to the department or cross-department needs.
The feature I have found most valuable is the easy synchronization with other tools.
The configurable dashboard analytics and reporting capabilities ensure timely decision making.
The clean interface, prioritization, and private task lists aren't present in other solutions.
This software added transparency to our workflows. It helped with increasing throughput of clients and their satisfaction.
It successfully routes hand-offs between different teams, adds transparency to workflows, and has a set of social collaboration tools.
This solution is very stable.
It excels at analytics. It provides visibility across all activities of a company's processes and performance.
It helps improve your process through continual measurement.
It helps maintain, and in many instances, lower costs, as well as to maintain those costs, keeping them stable.
It continues to keep up with the changing needs of the business. That is the strong value proposition of BPM. It's not a one-time automation.
Provides the power to understand and automate processes.
Our customers use the solution as a workflow platform to manage their processes.
Agility is the key. It gives our customers a faster way to be able to implement processes, get ownership of task, visibility into a process. The ability to modify that process, optimize that process over time, is probably the biggest benefit that they get from the software.
There are not very many report templates, and if there were more, it would really help.
This solution lacks API integration with some popular websites.
The UX/UI could be reviewed and revamped to meet new the criteria of Digitalization and Innovation.
If your organization has only a few team members then this tool is not suitable.
The initial setup seemed a bit complex, and there is no great documentation.
Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus.
The OpenAPI is good, but it is not enough. It lacks out-of-box integrations with popular web services.
I am expecting new updates to improve the software.
We care about technology and support because support is very important and a BPM is not easy to implement.
I would like to see a lot more case studies.
The user experience, while it has improved, should continue to improve.
The business would like to use the product with a lot less IT and equipment involvement.
Better integration with other products in the automation suite.
Also, we would like to see integration with artificial intelligence, machine learning-type of technical capabilities. Right now, there are a lot Watson libraries out there. Building those integrations more, out-of-the-box, from IBM would be a good direction.
I would like it more documentation during the design phase.
We would appreciate more user-friendly definitions of processes with a more user-friendly interface for documenting processes.
Pricing and Cost Advice
Great value for the money.
This solution has a very lost cost.
The pricing and licensing is as per market standards, except that the process of extending licenses is also easy.
The price is so reasonable.
I benefit from this software by getting a variety of reporting options and features for a relatively low cost
Setup cost is reasonable and average on the market. They offer simple licensing and price per user.
Price per user works for me when they do not count my clients, which fill forms.
The cloud and license of the subscription model for IBM BPM can be complex. There are a lot of alternatives to choose from.
It has a low cost to implement. You'll get your money back in the same year that you complete the project.
Our customers do see ROI. They'll identify some particularly painful or uncoordinated processes to start with, then build out from there, picking off low hanging fruit.
We chose to purchase IBM BPM because it was bundled with the actual RPA program/solution that we decided to purchase. We decided to use Automation Anywhere tool (RPA), and it is was bundled with IBM BPM.
It gives us a good return on investment.
We have definitely seen ROI. When we first kicked it off, we said it had to pay for itself within three years, and it did.
Starting out with Express can also help reduce the cost for adopting the product.
It may be cheaper for organizations to pay for the Viewer licenses that are immediately up and running in the cloud, rather than paying for someone to administer publishing to an intranet.
out of 71 in Business Process Management
Average Words per Review
out of 71 in Business Process Management
Average Words per Review
Compared 23% of the time.
Compared 10% of the time.
Compared 9% of the time.
Also Known As
|WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server|
Non-coding workflow software for business process modelling and management, automation of business operations, and workflow productivity boost. Minimize dependency on IT and allows non-technical users to design, run and modify Workflows with drag-and-drop simplicity.
A wide variety of workflow management solutions have been built with Comindware Tracker across all industries, departments, and workflow scenarios and brought transparency and accountability in businesses.
Key benefits of Comindware Workflow Software:
The Workflow Management system enables non-code addition and modification of workflows with no interruption to ongoing activities. It ensures quick-win implementation and reduces expenses.
|IBM Business Process Manager is a comprehensive BPM platform giving you visibility and insight to manage business processes. It scales smoothly and easily from an initial project to a full enterprise-wide program harnesses complexity in a simple environment to better meet customer needs.|
Learn more about Comindware Tracker
BPM Best Practices: 10 Tips From Real Users
|Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services||Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo|
No Data Available
Financial Services Firm62%
Non Tech Company5%
Financial Services Firm33%
Comms Service Provider16%
Mining And Metals Company7%