We performed a comparison between Comindware Tracker and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I love this software because this software helps me to increase team productivity day-by-day."
"It successfully routes hand-offs between different teams, adds transparency to workflows, and has a set of social collaboration tools."
"This software makes it so easy and enjoyable to work with the team. Any user can learn and start using the application quickly."
"This software added transparency to our workflows. It helped with increasing throughput of clients and their satisfaction."
"Customize workflow processes visually and interactively."
"The most valuable feature is that any non-technical personnel can easily work on the solution, redefining processes and creating drag and drop workflows according to the department or cross-department needs."
"The configurable dashboard analytics and reporting capabilities ensure timely decision making."
"The ability to access Comindware Tracker from mobile has been greatly valuable to our organization. We are often out of office and this can create timeframe and task management issues. Being able to access tasks and time tracking while on the move is a great asset."
"The most valuable feature is the ability to customize your rules and put them inside the tool."
"The functionality to design UI to be responsive and can run on multiple devices."
"The initial setup is straightforward and easy. I would give it a nine out of ten."
"It is efficient in reducing costs."
"The case management and its integration with process design are good features."
"Technical support is pleasant to work with and always available."
"The Process Designer is good. We like how we can drag and drop and link the processes up, that works out great for us."
"IBM BPM's best features include document sharing, management document creation, widget and barcode creation, and integration."
"Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus."
"It would be wonderful to have newer version releases more frequently, but it is quite a minor con."
"The initial setup seemed a bit complex, and there is no great documentation."
"I am expecting new updates to improve the software."
"The UX/UI could be reviewed and revamped to meet new the criteria of Digitalization and Innovation."
"The initial setup can be quite slow and finicky."
"If your organization has only a few team members then this tool is not suitable."
"The OpenAPI is good, but it is not enough. It lacks out-of-box integrations with popular web services."
"IBM BPM can improve the dashboards and reports. It only has two dashboards, and reporting is very difficult to build."
"Finding errors and bugs on the system is not easy. We can't seem to use the events or logs to find them, so it makes it difficult to debug the system. They really need to work on their debugging features to make is much, much easier. It would improve the solution considerably and should be something they add in a future release."
"The engine itself tends to accumulate a lot of data that needs to be cleaned up, and that's the kind of thing that keeps it from, in some scenarios, scaling as much as it needs to. And then, when you're building solutions, if you're not careful to keep the screens from being associated with too much data, if you're going to just do things the way that a lot of people would just assume that they can do, without having experience of having made those mistakes before, it will accumulate a lot of data, and that will cause it to perform very badly."
"We thought there might have been a little more discussion early on about, "Hey, if you're doing this, set it up this way," or some best practices or some guidance that we didn't get."
"The business would like to use the product with a lot less IT and equipment involvement."
"It is a really powerful tool, but its entry price is so high, which makes it a very exclusive club for who gets to use it. The thing that seemed to be the most intolerable was that you could put lots and lots of users on it, and it worked fine, but if you put lots and lots of developers on it, it sure seemed to have challenges. The biggest challenge was the development because of the Eclipse tool. It just seemed like irrespective of the development team that you put together, whether it had 10 or 50 people, you would end up having to reboot the development server throughout the day when you concurrently had lots of people hammering on the system. The development server just got sluggish. This was true for every project I was on. Once you got more than about five people working on the system at the same time, it would just get slower and slower during development work, and the only way to fix it was to reboot the server. It became just like a routine. Sometimes, we would reboot at lunch or dinner time, which is silly. After the cloud instances started rolling out, I never saw that again. That was probably the one big advantage of the cloud version. Instead of using an independent Eclipse-based process development tool, we moved to web-based process and design. The web-based tool definitely had greater performance than the Eclipse-based tool. I never got onto another project after that with 50 people, so I don't know how the performance is when you get a large team on it, but it definitely seems that the cloud design tool was a massive improvement."
"We still have a couple of issues that we are working on right now with stability. Mostly on the configuration side of the tool, and it has been about a month that we have been working to stabilize the platform."
"New users will need at least six months to get comfortable with IBM BPM, at least initially. So, there's a learning curve."
Earn 20 points
Comindware Tracker is ranked 46th in Business Process Management (BPM) while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Comindware Tracker is rated 9.6, while IBM BPM is rated 7.8. The top reviewer of Comindware Tracker writes "Easy to navigate and great for keeping everybody in the loop". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Comindware Tracker is most compared with , whereas IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow. See our Comindware Tracker vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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