We performed a comparison between Comindware Tracker and Newgen OmniFlow based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The clean interface, prioritization, and private task lists aren't present in other solutions."
"The configurable dashboard analytics and reporting capabilities ensure timely decision making."
"This software added transparency to our workflows. It helped with increasing throughput of clients and their satisfaction."
"It provides a scalable solution that should allow me to grow my company without too much fuss or further set up required."
"The workflow tracker helps us to track our staff's workflow. It helps us to improve the productivity of our team."
"Low code development."
"Customize workflow processes visually and interactively."
"This solution can be useful for tracking the different stages of projects and the people working on them."
"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."
"The most valuable feature is the flexibility in using it."
"The UI is easy. It's not very code based, so you can make certain changes on your end."
"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."
"They are a good team that is proactive, and they are trying to accommodate all of our requirements."
"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."
"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."
"The OpenAPI is good, but it is not enough. It lacks out-of-box integrations with popular web services."
"There are not very many report templates, and if there were more, it would really help."
"The UX/UI could be reviewed and revamped to meet new the criteria of Digitalization and Innovation."
"The initial setup can be quite slow and finicky."
"I would like them to offer a one-time payment plan that one can choose."
"If your organization has only a few team members then this tool is not suitable."
"The initial setup seemed a bit complex, and there is no great documentation."
"This solution lacks API integration with some popular websites."
"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."
"The development teams should be more agile and they need to have more team members."
"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."
"In terms of stability, like every product it has its issues."
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."
"I would like to see more automated analytics built into the solution."
"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."
Earn 20 points
Comindware Tracker is ranked 46th in Business Process Management (BPM) while Newgen OmniFlow is ranked 30th in Business Process Management (BPM) with 7 reviews. Comindware Tracker is rated 9.6, while Newgen OmniFlow is rated 7.8. The top reviewer of Comindware Tracker writes "Easy to navigate and great for keeping everybody in the loop". On the other hand, the top reviewer of Newgen OmniFlow writes "Enabled us to consolidate workflows and reduce time spent searching for transactions". Comindware Tracker is most compared with , whereas Newgen OmniFlow is most compared with IBM BPM, Pega BPM, Appian, Camunda and Nintex Process Platform. See our Comindware Tracker vs. Newgen OmniFlow report.
See our list of best Business Process Management (BPM) vendors.
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