Comindware Tracker vs Salesforce Platform comparison

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Executive Summary

We performed a comparison between Comindware Tracker and Salesforce Platform based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Pega, Apache and others in Business Process Management (BPM).
To learn more, read our detailed Business Process Management (BPM) Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The configurable dashboard analytics and reporting capabilities ensure timely decision making.""Low code development.""The ability to access Comindware Tracker from mobile has been greatly valuable to our organization. We are often out of office and this can create timeframe and task management issues. Being able to access tasks and time tracking while on the move is a great asset.""The workflow tracker helps us to track our staff's workflow. It helps us to improve the productivity of our team.""The feature I have found most valuable is the easy synchronization with other tools.""It provides a scalable solution that should allow me to grow my company without too much fuss or further set up required.""This software added transparency to our workflows. It helped with increasing throughput of clients and their satisfaction.""It successfully routes hand-offs between different teams, adds transparency to workflows, and has a set of social collaboration tools."

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"The most valuable features of the Salesforce Platform are the ability to manage customers' data, many report filtering options, and consolidation.""It is an easy product to use and does great things for our company. It keeps track of all of our sales activity.""It's very flexible and offers tremendous features for customers.""The process and the workflows are amazing.""Scalability to configure and integrate.""The reporting tools are very solid.""The stability has been great.""The Salesforce Platform's most valuable features are everything in one place, perfect reporting, highly customizable, and easy to receive information you need."

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Cons
"This solution lacks API integration with some popular websites.""The initial setup can be quite slow and finicky.""I would like them to offer a one-time payment plan that one can choose.""There are not very many report templates, and if there were more, it would really help.""The UX/UI could be reviewed and revamped to meet new the criteria of Digitalization and Innovation.""It would be wonderful to have newer version releases more frequently, but it is quite a minor con.""We are using the backdated version of this software. That is why we lack of some features. I hope when we update the version, then all the problems will be solved.""If your organization has only a few team members then this tool is not suitable."

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"The solution's UI is horrible.""Reporting could be better. Reporting is Excel-based, and it has sucked since the inception of the company. That's why I was excited about the fact of them bringing MuleSoft into the fold and Tableau.""The back end really isn't user-friendly at all.""I don't have any notes for improvement. It serves us well.""Some business functionalities could be improved.""Getting reports in Salesforce is sometimes a little bit difficult. You need to do a lot of things to get detailed reports. This feature can be improved. Its price can also be improved. It is currently expensive.""It may be slow, but that is relative. When compared to Siebel CRM, which was large, clunky, and extremely slow, Salesforce seemed fast to me.""It does need very specific resources to help deploy it and buy in from the users. It's one of those items it's pretty disruptive and if it's not deployed properly and if it doesn't get utilized efficiently, it won't be effective."

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Pricing and Cost Advice
  • "Price per user works for me when they do not count my clients, which fill forms."
  • "Setup cost is reasonable and average on the market. They offer simple licensing and price per user."
  • "The price is so reasonable."
  • "I benefit from this software by getting a variety of reporting options and features for a relatively low cost"
  • "The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."
  • "This solution has a very lost cost."
  • "Great value for the money."
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  • "Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
  • "Pricing and license differ and depend on how much license you are purchasing from them."
  • "It is an expensive program."
  • "The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
  • "The solution is a bit expensive."
  • "It is expensive. Licensing is on an annual basis."
  • "It is quite expensive. Its developers come at a premium cost, which makes it expensive."
  • "It is expensive."
  • More Salesforce Platform Pricing and Cost Advice →

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    Top Answer: I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in… more »
    Top Answer:Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations that… more »
    Top Answer:At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it… more »
    Ranking
    Views
    295
    Comparisons
    116
    Reviews
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    Average Words per Review
    0
    Rating
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    8th
    out of 33 in PaaS Clouds
    Views
    4,825
    Comparisons
    4,347
    Reviews
    29
    Average Words per Review
    439
    Rating
    8.2
    Comparisons
    Also Known As
    Salesforce1, Force.com, Salesforce App Cloud
    Learn More
    Overview

    Non-coding workflow software for business process modelling and management, automation of business operations, and workflow productivity boost. Minimize dependency on IT and allows non-technical users to design, run and modify Workflows with drag-and-drop simplicity.

    A wide variety of workflow management solutions have been built with Comindware Tracker across all industries, departments, and workflow scenarios and brought transparency and accountability in businesses.

    Key benefits of Comindware Workflow Software:

    • Quick workflow setup with no IT resource required
    • On-the-fly changes to workflows, forms, and data
    • Easy implementation thanks to the Outlook-style interface
    • Unified Document and Data Management
    • Advanced analytics and reporting for effective Workflow Management
    • Cloud, on-premises and hybrid deployment

    The Workflow Management system enables non-code addition and modification of workflows with no interruption to ongoing activities. It ensures quick-win implementation and reduces expenses.


    Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.

    Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:

    • Application development: With low code, companies can build applications faster and automate their businesses.

    • Automation: The product can connect with Salesforce Genie, allowing employees to create seamless processes.

    • Security: The Shield component allows companies to secure their data and build applications.

    • Hyperforce: Companies have the option to scale globally and serve customers locally, providing secure, private, and agile solutions.

    • Einstein Intelligence: Organizations can utilize artificial intelligence (AI) to create personalized experiences for customers, potentially increasing companies’ growth.

    • Sandboxes: Salesforce Platform offers developers secure development environments where they can test, build, and deploy changes before rolling out final products.

    Salesforce Platform Features

    Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.

    • Mobile feature: The mobile feature of Salesforce Platform allows users to build applications for mobile as well as turn already-made apps into mobile apps instantly.

    • AI: Through AI, users are able to personalize their applications, utilizing the smart assistant of the platform (called Einstein). The creation of customized services for clients can drive engagement and scale customer experience.

    • Vision feature: The Vision feature also utilizes Einstein Platform, where users can take advantage of Einstein Prediction Builder, Bots, Vision, and Language to create AI-powered applications.

    • Data protection: Salesforce Platform offers a data protection feature called Salesforce Shield. With it, companies can monitor app and data use, automate security policies, run compliance audits, and encrypt sensitive data.

    • Privacy and identity feature: Salesforce Customer Identity is a feature for privacy that offers user access through a single login. The feature provides a seamless user experience while maintaining a high level of security.
    • Community feature: The community feature of the product offers a digital experience platform where companies can create secure portals, applications, and websites.

    • Builder feature: The application building feature of Salesforce Platform offers various ways for users to create apps, including through low-code builders and pro-code tools.

    Salesforce Platform Benefits

    The benefits of using Salesforce Platform include:

    • Compared to manual coding products, Salesforce Platform is simpler for beginner users who want to develop a product.

    • The tool requires a low amount of coding, making it a quick and agile way to develop applications.

    • The adaptable design of the platform offers multi-layered security which maintains data accessible to users while protecting it from outside sources.

    • The product can be incorporated with various platforms and coding languages for application development.

    • The platform can be used to create applications compatible with large database systems like MySQL and Oracle.

    • Salesforce Platform allows collaboration between users, as it offers simultaneous access to various users at the same time.

    • Salesforce Platform is compatible with desktop databases such as Microsoft Access.

    Reviews from Real Users

    A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.

    Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.

    Sample Customers
    Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
    ADP
    Top Industries
    VISITORS READING REVIEWS
    Educational Organization57%
    Financial Services Firm10%
    Computer Software Company7%
    Comms Service Provider4%
    REVIEWERS
    Computer Software Company33%
    Comms Service Provider9%
    Financial Services Firm7%
    Non Profit5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm12%
    Government10%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise29%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise63%
    Large Enterprise26%
    REVIEWERS
    Small Business36%
    Midsize Enterprise29%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise67%
    Buyer's Guide
    Business Process Management (BPM)
    March 2024
    Find out what your peers are saying about Camunda, Pega, Apache and others in Business Process Management (BPM). Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Comindware Tracker is ranked 46th in Business Process Management (BPM) while Salesforce Platform is ranked 8th in PaaS Clouds with 80 reviews. Comindware Tracker is rated 9.6, while Salesforce Platform is rated 8.2. The top reviewer of Comindware Tracker writes "Easy to navigate and great for keeping everybody in the loop". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Comindware Tracker is most compared with OpenText 360 for SharePoint, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.