We performed a comparison between Comindware Tracker and ServiceNow Orchestration based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation."The clean interface, prioritization, and private task lists aren't present in other solutions."
"This software added transparency to our workflows. It helped with increasing throughput of clients and their satisfaction."
"The configurable dashboard analytics and reporting capabilities ensure timely decision making."
"The workflow tracker helps us to track our staff's workflow. It helps us to improve the productivity of our team."
"It provides a scalable solution that should allow me to grow my company without too much fuss or further set up required."
"This software makes it so easy and enjoyable to work with the team. Any user can learn and start using the application quickly."
"This solution can be useful for tracking the different stages of projects and the people working on them."
"Customize workflow processes visually and interactively."
"Great with IT processes and business processes."
"It's scalable."
"The product has a flexible interface for development."
"The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in languages like Java. But along with that, there are limitation in terms of network connectivity testing and administrator faces regular challenges in conducting connectivity tests due to these limitations."
"Employee onboarding, de-boarding, and other service-provision features make the process easier and it saves us a lot of time."
"The solution effectively automates business processes."
"Orchestration is commonly utilized by major corporations. The process of linking methods in ServiceNow, known as the RTS chain to parent methods, is executed seamlessly and efficiently. It's quite impressive and significant in its impact."
"It's probably the best product out there."
"The initial setup can be quite slow and finicky."
"There are not very many report templates, and if there were more, it would really help."
"It would be wonderful to have newer version releases more frequently, but it is quite a minor con."
"The initial setup seemed a bit complex, and there is no great documentation."
"If your organization has only a few team members then this tool is not suitable."
"This solution lacks API integration with some popular websites."
"Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus."
"I am expecting new updates to improve the software."
"The automatic remediation needs enhancement, particularly integrating ServiceNow with tools like SolarWinds and Logic Monitor. It is functional, but it needs improvement."
"Efficiency of some features could be improved."
"I would like a user experience module to be added."
"There can be gaps in integration."
"ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to include improvements in a similar manner that they did in Sweden."
"The flow rate for releases and updates is very, very slow and does not meet customers' objectives for scalability."
"From my space, the only thing that I can say is the spinning up with Google Cloud Services."
"There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion."
Earn 20 points
Comindware Tracker is ranked 32nd in Process Automation while ServiceNow Orchestration is ranked 13th in Process Automation with 12 reviews. Comindware Tracker is rated 9.6, while ServiceNow Orchestration is rated 8.2. The top reviewer of Comindware Tracker writes "Easy to navigate and great for keeping everybody in the loop". On the other hand, the top reviewer of ServiceNow Orchestration writes "Fastest upgrading technology in the market currently". Comindware Tracker is most compared with , whereas ServiceNow Orchestration is most compared with Camunda, IBM BPM, Control-M, Nintex Process Platform and BMC TrueSight Orchestration.
See our list of best Process Automation vendors.
We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
