We compared Commvault Complete Data Protection and Dell Avamar based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. Dell Avamar earns acclaim for its scalability, data compression capabilities, swift incremental backups, and seamless integration with Data Domain and VM stacks. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files. Dell Avamar could improve its tape connectivity and bare-metal restoration. Users also requested better Azure backups and a more user-friendly interface.
Service and Support: Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies. Some customers express satisfaction with Dell support, but others said there is room for improvement.
Ease of Deployment: The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty. Opinions on Dell Avamar’s setup were mixed. Some users found it to be straightforward, while others considered it complex and difficult. Deployment time ranged from a few hours to a week, and assistance from Dell engineers might be necessary.
Pricing: Commvault may need to lower its price to attract customers in certain regions and customer segments. Dell Avamar’s pricing is generally seen as reasonable, but some users think it is expensive.
ROI: Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access. Dell Avamar provides cost savings through data reduction, deduplication, and compression.
Comparison Results: Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems. Dell Avamar is a scalable solution that offers excellent data compression and fast compression. However, Avamar earned mixed reviews for support, deployment, and pricing. Users also requested better Azure and bare-metal backups and restoration capabilities.
"It is much more scalable and flexible than everything else in the market."
"The solution also provides me with a complete view of our data. I write scripts to report information from the Command Center daily. I report it in HTML and have the status of the last day for the whole environment."
"Commvault has support for backing up operating systems and servers."
"When an interruption takes place due to an incident, the signaling and notification are very extensive."
"What I found most valuable in Commvault Complete Data Protection is its deduplication technique, mainly because the solution has the highest deduplication ratio, giving you higher storage capacity."
"HyperScale X is really user-friendly and has a lot of features. It's also cheaper, faster, and more stable than its competitors."
"Well documented SQL views and customizable reports, together with scripts and workflows provides ability to automate processes and ensure proper controls are in place."
"The most valuable features of Commvault Complete Data Protection are the complete feature sets it provides in one platform. You are able to backup many different types of data, such as virtual machines, servers, cloud, endpoints, Microsoft Office365, and Gmail. The usage of the solution is flexible."
"The solution is easy to use and has high performance."
"The most valuable features are image backups and file backups."
"The setup is very easy."
"We've been using this solution to backup our servers. It is a simple backup and restore data application."
"I have found the product to be scalable."
"The installation of the solution is easy."
"We are talking about a complete end-to-end solution which comes with its own hardware storage to back up the data on tape-less."
"We used Dell Avamar for backup and recovery of a virtual environment."
"It takes a lot of technical expertise to implement. Commvault could increase the training it provides to customers and partners."
"Suppose I am restoring a particular file. If I want to restore the permissions only from that particular folder, that is not possible. I have to restore all the data for that particular folder. If there was an option to just restore the permissions, that would be better."
"Commvault likes to be ahead of the game when it comes to merging with other platforms, but sometimes it's before they have the solution truly baked in. Office 365 is an example. I feel that my company might be a litmus test for their solution, because we have such a large environment. Some of the promised solutions that we received from Commvault were more like testing solutions. They weren't really validated, meaning they were possibilities. There have been a lot of hot fixes for the solution that we're using right now, more than we expected."
"With respect to the cloud, they need to offer more integrations."
"The product is expensive."
"The retention log feature could be an issue for us and can be improved. The backup schedule can also be better in terms of how you set it up."
"The solution is expensive in comparison to similar solutions."
"The solution's breadth and depth of cloud support are good, but could be better. Some cloud features that are common-sense, especially on AWS, are not completely integrated yet in the product. They are a work-in-progress."
"The management of this solution is a little bit difficult for IT administrators. They have to be trained before going through the system."
"Dell Avamar could improve by adding more backup features."
"The screen design is a bit back-dated."
"The interface could be more helpful for people."
"What would make Dell Avamar better is if it can do faster backups because right now, PowerProtect Data Manager is better in this area with its new UI and a new way to implement backups. Customers nowadays also expect more up-to-date solutions, and this is another area for improvement in Dell Avamar. It's not as up-to-date, so I'm counting on PowerProtect Data Manager, but customers who have Dell Avamar don't want to switch because you don't have as many backup problems in Dell Avamar compared to other solutions. What I'd like to see in the next release of Dell Avamar is an updated UI and a different way to manage backups because currently, backup management is a bit heavy for customers using Dell Avamar."
"I think they could also move more towards cloud solutions. It already has some cloud tiering, but I think that could be more extensive. They should work with all cloud providers and I think in the future they will be on all cloud platforms."
"Performance can sometimes be affected when tools are utilized for tasks like backup or deep archiving."
"We don't trust the product 100 percent. Kaspersky has many features Dell Avamar doesn't support, such as granular backup and history."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while Dell Avamar is ranked 12th in Backup and Recovery with 81 reviews. Commvault Cloud is rated 8.6, while Dell Avamar is rated 7.6. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Cohesity DataProtect, whereas Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA) and Cohesity DataProtect. See our Commvault Cloud vs. Dell Avamar report.
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