Commvault Cloud vs Dell NetWorker comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jul 19, 2023

We compared Commvault Complete Data Protection and Dell NetWorker based on user reviews in five categories. We reviewed all of the data, and you can find the conclusion below.

  • Features: Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files. Dell NetWorker needs improvements in reporting, integration, and documentation.

  • Service and Support: Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies. Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems.

  • Ease of Deployment: The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty. Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex.

  • Pricing: Commvault may need to lower its price to attract customers in certain regions and customer segments. Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features.

  • ROI: Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access. Users have provided no feedback about Dell NetWorker’s ROI so far.

Comparison Results: Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems. Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation.

To learn more, read our detailed Commvault Cloud vs. Dell NetWorker Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It never fails. Sometimes we miss a backup, but there's always a reason for it, and it's not the fault of Commvault. In the last three years, we've never had to open a ticket with Commvault.""Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats.""Commvault HyperScale X is also a good choice for regulations that require the backup system to be isolated from the rest of the infrastructure.""The data protection itself is very good compared to other products.""The user interface is very easy to navigate.""The Command Center is provided from the web interface. You can back up the data for everybody, but also you can give everybody the ability to view and restore their data. For example, if a laptop, machine, or environment is owned by X, then X can look in and see the environment and data that he has backed up. He can see everything that he owns and can manage the environment as he wishes. It gives him an excellent view of his environment and infrastructure. Also, if you are a service provider, you can back up data for multiple companies and give everyone an interface for their environment to manage, backup, and restore data. Commvault has done excellent work in this area.""It's an enterprise product. It's a stable product. We have good support. Almost all databases are in the scope.""It's easy to configure multiple jobs and media agent locations for each server. We do offsite backups for all of our servers, but we also do onsite hourly backups of them. That has benefited us several times when we had an incident and didn't want to roll back a server an entire day."

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"Anybody could drive the GUI.""The GUI is user-friendly.""The best feature of Dell EMC NetWorker is its wide spectrum of available plugins for each and every software that you can back up, such as SAP HANA, Oracle, AXI-based machines, or Dell-based machines. Whatever you want to back up, you can do it with Dell EMC NetWorker. It is a very solid backup software. It is the oldest backup software from EMC, and it comes from Dell EMC's legacy.""Technical support for this solution is very good.""The response time of the tech support is swift. The support is fantastic.""It is scalable software. All you need to increase is its RAM and CPU. It's pretty easy.""The solution offers compatibility with many types of database systems. It is one of the largest backup solutions. Additionally, it gives important information about data domain systems with deduplication.""The possibility of recovering up-to-the-moment data is very useful."

More Dell NetWorker Pros →

Cons
"Commvault could make the product more cost-effective on the public cloud side. We are using this solution to back up whatever is still on-prem. We are not using it to back up what is on the public cloud because we have a native backup solution for that, which is provided by the vendor. As our footprint gets bigger, we will continue to evaluate this, but the last time that we did a cost analysis, the cost was not comparable to the solution that public clouds are offering.""Commvault Complete Data Protection would benefit from improving their training resources.""The product is a bit complex.""I think there is room for improvement with the reports. They are a little poor.""They reply to the support portal weekly, but there are some delays.""Commvault is a rich system that might scare somebody the first time they see it because it feels so huge.""I would like more communication informing us on what Commvault is doing in the background.""Reduce the complexity for better understanding of the reports. There are a lot of variables in which you can get confused while elaborating on reports."

More Commvault Cloud Cons →

"The product should provide integration with AWS.""The management of Dell Networker is quite cumbersome.""While upgrading to a new version, we encounter challenges related to specific algorithms or code regulations.""We are able to do direct backups, but analyzing the logs is not straightforward.""Its console UI should be better. It should also have more out-of-the-box reporting functionalities. It should also have easier cloud integration. They have got cloud boost and things like that, but if you want to directly back up to the cloud, I'm not too sure whether you can do it. For example, you can easily send data from Commvault to AWS, Azure, or a container, but it seems to be not so easy in NetWorker.""The user interface has to be improved""The interface could have a different appearance.""It is a little buggy at times, which is the only thing that I dislike about this product."

More Dell NetWorker Cons →

Pricing and Cost Advice
  • "If budget allows using the per socket license and not the agent based with per GB counter for Dedup is the way to go."
  • "There is now a subscription based licence option that, depending on your environment, could offer a more efficient method to licence the solution if you are OPEX cost driven rather than CAPEX."
  • "New licensing is easy and affordable."
  • "Licensing could be better explained. Sometimes, it's unclear what features are available in different licensing models."
  • "Compared to other competitors and vendors the pricing is fair."
  • "In my experience, compared to solutions like Veritas and Veeam, while they do have their technical pluses and minuses, Commvault can save you on average forty percent initially, and then twenty to twenty-five percent annually."
  • "The price could perhaps be lower as well."
  • "Our cost is around $20,000 per month. The previous year, it was around $30,000 per month. It now costs less because Commvault changed the licensing type for providers."
  • More Commvault Cloud Pricing and Cost Advice →

  • "Low cost is key."
  • "You have to buy the deduplication software separately from the license."
  • "It's approximate, but I believe we pay around $20-30,000 a month in licensing."
  • "The pricing of this solution is very good."
  • "If you purchase Avamar, NetWorker is free with Avamar, for one terabyte license capacity."
  • "It is excellent from the pricing point of view. It is free with Data Protection Suite. Similarly, when you purchase Avamar, Dell EMC NetWorker is free with one terabyte license capacity. Its price is very competitive."
  • "The price is a little on the high side, but it's reliable and provides a good service."
  • "It is not very expensive and not very cheap."
  • More Dell NetWorker Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The convenience of backing up and restoring simultaneously is very valuable.
    Top Answer:The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.
    Top Answer:Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in… more »
    Top Answer:From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly… more »
    Top Answer:Earlier, users had to make yearly payments towards the licensing costs of the product. The licenses were expensive, but users used to get the best device to use.
    Ranking
    3rd
    out of 131 in Backup and Recovery
    Views
    25,427
    Comparisons
    13,684
    Reviews
    48
    Average Words per Review
    643
    Rating
    8.6
    14th
    out of 131 in Backup and Recovery
    Views
    8,478
    Comparisons
    6,912
    Reviews
    22
    Average Words per Review
    437
    Rating
    7.6
    Comparisons
    Also Known As
    Commvault Complete Data Protection, Commvault, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
    NetWorker
    Learn More
    Overview

    Commvault Cloud is the ultimate cyber resilience platform built to meet the demands of the hybrid
    enterprise. Beyond its core functionality of data backup and recovery across diverse workloads, including applications, databases, virtual machines, and files, Commvault Cloud stands out as a robust defense against ransomware. Going beyond backup, the platform integrates advanced data security features such as encryption, access control, and threat detection, safeguarding against unauthorized access and cyber threats.

    With tools for data management, classification, and migration, businesses can optimize storage costs, enhance accessibility, and comply with regulations seamlessly. Boasting cloud integration with major providers like AWS, Azure, and Google Cloud, Commvault Cloud leverages the scalability and flexibility of the cloud for comprehensive data protection and management. The platform's automation capabilities streamline tasks, and its reporting and analytics features provide valuable insights into data usage, potential risks, and optimization strategies. Commvault Cloud is not just a security tool; it is a key component of cyber resilience, enabling organizations to not only protect against cyberattacks but also recover swiftly and minimize the impact of incidents. Elevate your cyber resilience strategy with Commvault Cloud.

    Built on a reputation of efficiency and reliability, thousands of customers trust Dell NetWorker to protect their data and applications across multiple environments, from core to edge to cloud.

    Inherently flexible, NetWorker helps you deploy and leverage the data protection that fits your needs. NetWorker protects both physical and virtual environments, including VMware and Microsoft Hyper-V, as well as cloud workloads on AWS, Microsoft Azure and Google Cloud.

    NetWorker is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. NetWorker is delivered as software and as a virtual edition.

    Sample Customers
    Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
    Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
    Top Industries
    REVIEWERS
    Manufacturing Company10%
    Computer Software Company10%
    Financial Services Firm9%
    Government9%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government9%
    Financial Services Firm9%
    Manufacturing Company8%
    REVIEWERS
    Financial Services Firm28%
    Comms Service Provider11%
    Computer Software Company11%
    Energy/Utilities Company8%
    VISITORS READING REVIEWS
    Financial Services Firm14%
    Computer Software Company13%
    Manufacturing Company9%
    Government8%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise15%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise15%
    Large Enterprise62%
    REVIEWERS
    Small Business23%
    Midsize Enterprise37%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise13%
    Large Enterprise67%
    Buyer's Guide
    Commvault Cloud vs. Dell NetWorker
    March 2024
    Find out what your peers are saying about Commvault Cloud vs. Dell NetWorker and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    Commvault Cloud is ranked 3rd in Backup and Recovery with 56 reviews while Dell NetWorker is ranked 14th in Backup and Recovery with 24 reviews. Commvault Cloud is rated 8.6, while Dell NetWorker is rated 7.8. The top reviewer of Commvault Cloud writes "Perfect match for complex environments, as it supports all types of infrastructure". On the other hand, the top reviewer of Dell NetWorker writes "Reliable and simple VM backup process". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Veritas NetBackup, whereas Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and Dell PowerProtect DD (Data Domain). See our Commvault Cloud vs. Dell NetWorker report.

    See our list of best Backup and Recovery vendors.

    We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.