We performed a comparison between Commvault Cloud and Exterro based on real PeerSpot user reviews.
Find out what your peers are saying about Google, Commvault, kCura and others in eDiscovery."It is a scalable solution."
"It runs all the tests and emails us the reports. We take daily, weekly, and monthly snapshots, and I integrate the storage snapshot scripts with the Commvault workflow. The Commvault workflow runs all the scripts and sends us the reports. It also features cloud-side reports and workflows. Commvault has many tools for backing up, restoring, and archiving things, but we use another service for our archives."
"Restoring is very fast. In testing, I did a restore for a single item from a mailbox. Within a minute, I had the message back in my mailbox. So, it didn't take hours or days. Obviously, there will be a limit. If we suddenly go into DR and have to restore five terabytes of emails for people, then it will take a couple of days, which would be acceptable. For general usage, where we have to do the odd restore, we have never had issues. It happens within minutes."
"It provides us a good holistic view of everything that we have backed up so far. It also provides us all the recovery points. If we look at an an object that has been backed up, we can tell how many retention copies it has, how far we can go, and recover any data, if needed."
"The most valuable features are the ease of use, the graphical interface, and it's high speed."
"The return points are very valuable."
"It never fails. Sometimes we miss a backup, but there's always a reason for it, and it's not the fault of Commvault. In the last three years, we've never had to open a ticket with Commvault."
"The rate of duplication is great."
"We like the reporting functionality. It just seems very clean."
"What I need is deeper CLI documentation for both QCommand and SQL queries."
"Its dashboard could be improved to provide a summarized version of all the jobs instead of having to go through each one of them. We should easily be able to glance at all issues. If I had not gone with the on-premise version, I would have had regular reports with the cloud version. It would be an advantage if they increase the compression rate of the backup. I am keeping it on-prem, so I'll need more disks depending on the policies that I have in the retention period. Its price could also be lower. If a good solution can be cheaper, it is always an advantage."
"My customers are not satisfied with the tool because there is a little trouble with the throughput of Metallic."
"There is room for improvement in the Knowledge Base and error reporting. I would like to see best practices in the Knowledge Base, and have the ability to diagnose errors without contacting support."
"I would like them not to push Command Center. It is good, but I would like them to enable all the features for the Java console. Some things are not in the Java console, like Office 365 agents. In fact, they are there, but one of the engineers had to show me how to configure it. It's not done the same as in the Command Center."
"The solution must provide deception files across the network."
"Mostly controls, visibility, cost allocation."
"Commvault is a rich system that might scare somebody the first time they see it because it feels so huge."
"I think one of the pain points I had was the number of emails that had to be sent out. If there was a way to just maybe reduce the bulk — that would be great."
Earn 20 points
Commvault Cloud is ranked 2nd in eDiscovery with 104 reviews while Exterro is ranked 13th in eDiscovery. Commvault Cloud is rated 8.6, while Exterro is rated 8.0. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of Exterro writes "Automates processes relating to sharing, reviewing, and collecting electronically stored information (ESI) ". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Cohesity DataProtect, whereas Exterro is most compared with Microsoft Purview eDiscovery and kCura Relativity.
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