We performed a comparison between Commvault Cloud and OpenText EnCase eDiscovery based on real PeerSpot user reviews.
Find out what your peers are saying about Google, Commvault, Microsoft and others in eDiscovery."We have multiple workloads, including SQL, Oracle, SAP HANA, especially Sybase, as well as file systems, VMs, and Exchange mailboxes. Commvault provides very good support for them."
"There's no impact on the endpoint. It runs in the background and it's something that you install and then forget about."
"It's a software-based solution so we just need a license to expand it."
"The most valuable feature is the ability it gives me to automate backups well and consistently, and to follow up on them as well. It also provides consistent recovery processes. Whenever we have needed to do a restore, it has worked quickly and efficiently."
"Great archive feature, OnePass, for the file system and Exchange servers."
"It's very stable."
"There are many valuable features of Commvault HyperScale X giving many possibilities to complete jobs."
"Commvault has support for backing up operating systems and servers."
"The solution is very stable."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"It speeds up the process, so I can meet my deadlines."
"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"It indexes much faster, and is more reflexive because of the Enscripts."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"The technical support is excellent."
"Commvault is a rich system that might scare somebody the first time they see it because it feels so huge."
"We had some small issues with the reporting, but that was just a matter of fine-tuning the kinds of messages we receive by email. It was a little overwhelming in the initial configuration. So we reviewed our configuration with our partner and customized the reports so that we only get the important reports. I haven't seen any big issues or things that the solution is missing."
"This is not a very high standard product."
"Its competitor, Veeam, includes backup and replication in the same product. I don't know if Commvault has it or not, but they should if they don't."
"The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do."
"I think the one thing that could be improved is the customer experience. The interface should be more user friendly."
"Support could improve and the initial configuration would be easier with assistance from a professional engineer."
"The tool must improve the 1-Touch recovery of Oracle and Active Directory."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"There were minor UI bugs."
"Sometimes the application can take more time to complete the image processing or fail at the end of the process."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"The reporting is a bit unreliable. It needs to be better."
"In the past, incident response time for tech support was slow."
"Ease of use and learning curve need improvement."
Commvault Cloud is ranked 2nd in eDiscovery with 104 reviews while OpenText EnCase eDiscovery is ranked 6th in eDiscovery with 8 reviews. Commvault Cloud is rated 8.6, while OpenText EnCase eDiscovery is rated 7.8. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of OpenText EnCase eDiscovery writes "A stable and scalable hybrid solution with easy setup". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Cohesity DataProtect, whereas OpenText EnCase eDiscovery is most compared with Nuix eDiscovery, CrowdStrike Falcon, Microsoft Defender for Endpoint and Trellix Endpoint Security (ENS).
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