We compared Commvault Complete Data Protection and IBM Spectrum Protect based on user reviews in five categories. We reviewed all of the data, and you can find the conclusion below.
Features: Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. IBM Spectrum Protect is praised for its ability to integrate with tape libraries and its customization options. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly.
Service and Support: Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies. IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy.
Ease of Deployment: The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty. IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming.
Pricing: Commvault may need to lower its price to attract customers in certain regions and customer segments. IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume.
ROI: Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access. Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes.
Comparison Results: Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems. IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud.
"There are many valuable features of Commvault HyperScale X giving many possibilities to complete jobs."
"It is just about as flexible as you can get; simple. You can put it anywhere you want. You can put it on-prem or in your cloud. I could see where a team that's looking for more of a follow the bouncy ball type of solution might get a little confused. "Oh, no. What do you mean I might have to do it this way or I can't do it that way?" Sometimes, people just want to be told what to do. For an enterprise environment, like we are at NDOT, everything we do is not standard. It is not industry standard; it is not normal. We have all kinds of one-offs. We do need flexibility in the solutions that we get. I will say that Metallic has been extremely flexible in that sense, where we are able to follow the bouncy ball if we wanted to. Obviously, we didn't. We did it our way and Metallic, as a whole solution, provided that to us with no issues."
"Commvault's many features can be explored to get more value from more solutions."
"It's very stable."
"The product's stability is good enough."
"The multi-tenancy is the most valuable feature for us because it's the only software that is fully multi-tenant and that has all the features we need to provide to all our tenants. It provides us with advanced features for MySQL and Oracle, among other platforms"
"The solution is very stable and offers a good level of performance."
"Commvault is very simple to use and it is automated."
"Because of the flexible parameters, everything can be fine-tuned to the customers’ needs in their environment."
"It is very stable. A plus is to use POWERAge for the SNR copy of the Spectrum Protect, then it is more reliable."
"Good user interface."
"Traditional archiving. One of our revenue streams involves maintaining archives of our customers' data for very long periods of time."
"What I found most valuable in IBM Spectrum Protect is that it allows you to back up physical machines, and its proxy feature lets you back up virtual machines."
"The backup of Sybase databases is the most valuable feature in the existing environment. They have got the most documentation out there on the internet for its software protection. The documentation is excellent, and there are a lot of blogs, websites. Because it's still one of the oldest products out there for data protection, there are also lots of people who have a lot of experience in using this solution."
"The most valuable features are the stability and also how it's seamlessly integrated with other IBM offerings."
"Incremental forever: This feature helps us reduce backup time and backup storage space."
"They could work on the implementation of the features."
"The pricing could be more flexible in terms of licensing."
"The workflow has room for improvement."
"The new HTML5-based management portals are very nice, but do not yet have all of the features of the Java-based client."
"Support for this product needs to be improved because I have seen a couple of cases where it is taking more than the required time to solve issues."
"The initial setup was complex."
"If I were to ask them to work on something, it would be the fidelity of the alerts that occur. They should tell me if it is a real event or not. It is easy for it to identify that something hit it but give me more information. They can build AI into the engine so that I get better output from an alert to tell me if I should really be interested in that or not."
"The initial setup was complicated."
"Getting technical support all the necessary diagnostic information is still very painful."
"Easier configuration of some of the products, e.g., VE comes to mind."
"If you take Spectrum Protect into account, and you have it along with restrictions to Spectrum Archive by means of LTFS, this is also something which should be made better within the overall product's program."
"It needs agents that take into account more databases (PostgreSQL, MySQL, etc.)."
"When it comes to virtualization in IBM it's not perfect."
"The solution should improve the ability to monitor backup failure."
"The software is very complicated. You have to do a lot of configurations to build a server, and you would need to backup and restore."
"The solution must protect against ransomware attacks better."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews. Commvault Cloud is rated 8.6, while IBM Spectrum Protect is rated 8.0. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Veritas Backup Exec, whereas IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Cohesity DataProtect, Rubrik and Dell PowerProtect DD (Data Domain). See our Commvault Cloud vs. IBM Spectrum Protect report.
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