We compared Commvault Complete Data Protection and IBM Spectrum Protect based on user reviews in five categories. We reviewed all of the data, and you can find the conclusion below.
Features: Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. IBM Spectrum Protect is praised for its ability to integrate with tape libraries and its customization options. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly.
Service and Support: Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies. IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy.
Ease of Deployment: The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty. IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming.
Pricing: Commvault may need to lower its price to attract customers in certain regions and customer segments. IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume.
ROI: Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access. Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes.
Comparison Results: Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems. IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud.
"The return points are very valuable."
"We now have the capability to recover a virtual machine without relying on the NFS system, but instead are able to use certain features provided by Commvault."
"Backup and archive with a single window, with a single backup job. You only need to type "c"."
"The granularity of the Office 365 Backup & Recovery feature is very good. We've used all of it, recovering data from each of the four systems that we back up with it, and it works very well."
"It is a stable solution."
"The most valuable features of Commvault HyperScale X are all the general functions and the performance."
"The product's stability is good enough."
"Commvault is both very stable and scalable."
"It is a very mature product."
"With Spectrum Protect, you can use any type of disk to back-end the repositories. It gave us flexibility to use whatever storage we wanted at our secondary site."
"The licensing isn't very clear. They should work to simply or clarify the cost structure."
"I have found that the most valuable feature is useful documentation and troubleshooting."
"The solution is very stable. It is one of the most important features that we look for in a product before putting it into the market and when establishing a strategy with our customers."
"It saves you a lot of storage."
"Incremental backup is highly valuable as it allows for significant time and cost savings."
"Traditional storage works perfectly with it."
"It would be nice to have just one email report come in, then we can filter out failures. If everything is backed up, we really don't need to see the report. If it is in a single report. A simpler customised report would be good."
"In an upcoming release, the reports could be better."
"The reporting could be improved because the reports we get from our partner aren't sufficient. It isn't very detailed. I'm not sure if it's an issue with our partner or Metallic. They do a full backup on Monday and incremental backups throughout the week. However, we don't get detailed reports about the size of the incremental backups. The report just tells us whether a backup was successful."
"Commvault has two management dashboards. The first is the CommCell Console, which is Java-based, and the second is Command Center. We don't always find all the features we need in the Command Center and we need to go through the Java console, and sometimes features are only on the Java console."
"The initial setup was complex."
"Commvault is complex even if the product has comprehensive solutions and covers pretty much every technology out there. There's no unified way to manage all of the products on one single console."
"One issue we face is the complexity of the console. That could be improved on. It takes users time to get familiar with Commvault. On average, it takes our customers between one and three months to learn it. The console and the way you configure Commvault have very advanced settings. It takes time to understand how it works."
"There is room for improvement in terms of data security."
"We would like to see cloud integration."
"Needs more support for non-mainstream databases, in particular PostgreSQL, SQL, and MySQL."
"There could be various client systems and process integration included in the product."
"I need two separate solutions for virtual and physical systems. I need IBM Spectrum Protect Plus for virtual systems and Spectrum Protect for physical systems and that's a pain. It would be an improvement if they were combined."
"The solution could be more user-friendly and provide better monitoring. The monitoring should be improved first since it is a higher priority."
"The software is very complicated. You have to do a lot of configurations to build a server, and you would need to backup and restore."
"I need to have more than two instances working together. I need a worldwide grid able to have replication between three, four, or five instances."
"I would love to see something which allows us to do an auto restart of backup jobs."
Commvault Cloud is ranked 3rd in Backup and Recovery with 56 reviews while IBM Spectrum Protect is ranked 17th in Backup and Recovery with 18 reviews. Commvault Cloud is rated 8.6, while IBM Spectrum Protect is rated 8.0. The top reviewer of Commvault Cloud writes "Perfect match for complex environments, as it supports all types of infrastructure". On the other hand, the top reviewer of IBM Spectrum Protect writes "Works with a multitude of platforms and databases, not limited to Windows or Linux and enterprise-class, reliable, and fast". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Druva inSync, whereas IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Cohesity DataProtect, Rubrik and Veritas NetBackup. See our Commvault Cloud vs. IBM Spectrum Protect report.
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