Most Helpful Review
Researched Commvault but chose Veritas Backup Exec: Integrates well with other technologies and solutions
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
We use Commvault IntelliSnap a lot. It's a very good product and has the functionality to enable a snapshot of a vendor's storage... It really helps to speed up the backup process for some of our environments.
Its compression and deduplication allow us to store more backups and save storage space. The reporting is great; we are able to obtain critical business reports and infrastructure/usage information very easily.
The solution’s user interface for managing the on-prem environment is good.
What I find valuable is restoring the complete server. Restoring files is also valuable, but I like restoring the server because you don't have to rebuild a new one.
One of the most valuable features is the encryption which helps save you from ransomware. Because the data is already encrypted, it cannot be encrypted again.
The Command Center is provided from the web interface. You can back up the data for everybody, but also you can give everybody the ability to view and restore their data. For example, if a laptop, machine, or environment is owned by X, then X can look in and see the environment and data that he has backed up. He can see everything that he owns and can manage the environment as he wishes. It gives him an excellent view of his environment and infrastructure. Also, if you are a service provider, you can back up data for multiple companies and give everyone an interface for their environment to manage, backup, and restore data. Commvault has done excellent work in this area.
The data is well-protected. It doesn't age off until it's copied. That's a big feature right there. When you reach the end of your retention, it does not expire until the secondary copy is completed. That allows you to hold onto data that otherwise would have aged off by retention. I like that feature. It's hard to just delete or lose data using the Commvault platform.
Commvault software is a single platform where you can enable whatever you want to use, like endpoint protection. You can enable those licenses on a single platform screen. This is where I see the value ad. This is a single management tool.
Good open file option feature, SQL agent, and EM agent.
Veritas Backup Exec is fully compatible with different tape libraries.
This solution is not complex and you do not have to be too technical to use it.
The beauty of the solution is that you can rely on it. It offers a quick recovery time when it's backing up items. The way it recovers data is excellent.
This solution has a very good technical support department that is very responsive.
Veritas is simple and easy to deploy. In terms of the presentation and UI, they do their job well.
I have not seen another backup solution as scalable as this one.
The solution is very scalable. Whenever we grew, it was just a matter of adding new licenses, so it's easy to grow.
The software is good, but I always have issues with the documentation and, especially, the communication regarding new functionality. Commvault has a new maintenance release every three months, and it's always hard to know exactly what has changed in the software. They have improved a bit on that topic by communicating what has changed, but there is still a lot of room for improvement on that side.
The solution requires constant attention. Commvault is very complex. We are constantly making adjustments and working through hotfixes, updates, and issues.
Suppose I am restoring a particular file. If I want to restore the permissions only from that particular folder, that is not possible. I have to restore all the data for that particular folder. If there was an option to just restore the permissions, that would be better.
We get an alarm if a lot of files are deleted, for example. That could look like ransomware, even if it is not.
It takes a lot of technical expertise to implement. Commvault could increase the training it provides to customers and partners.
I would like them to keep working on the new web interface to migrate out of the old interface because the old interface is a bit complex. It was driving customers away because of the complexity. If they migrate everything (100 percent of the features), this would make the product be perfect.
Commvault likes to be ahead of the game when it comes to merging with other platforms, but sometimes it's before they have the solution truly baked in. Office 365 is an example. I feel that my company might be a litmus test for their solution, because we have such a large environment. Some of the promised solutions that we received from Commvault were more like testing solutions. They weren't really validated, meaning they were possibilities. There have been a lot of hot fixes for the solution that we're using right now, more than we expected.
They don't market their products well. They don't do a lot of marketing to enable them to move forward.
Doesn't include disaster recovery.
A web console would be great because nowadays a lot of products are web-based and you can access the console from various environments. So I would recommend bringing this feature in the next solution.
The price of this solution is very high.
The licensing packet is confusing. If Veritas could do a better job of clarifying it, that would be helpful.
Expanding is difficult because if I want to add, for example, a terabyte of data, then I have to buy a disk shelf and it will cost me a lot.
Maybe they could improve reporting capabilities and predictions.
The user interface needs to be improved.
In terms of improvements, I think the pricing model could be improved. They charge you by port, for every port that you have even if you're not using all of them.
Pricing and Cost Advice
We work with Commvault and a partner on our environment needs according to capacity, licensing, pricing, components, modules, etc. Additional costs depend on your backup needs.
We have checked some other products, but we are not testing them because price-wise, Commvault is better than the other solutions.
It is cheaper than Veeam.
It was not very popular because of its previous cost, but they have been working on the pricing, and now anyone can afford to use Commvault. They changed the modeling criteria for their pricing. Previously, there was only the capacity modeling based on your content capacity. In this case, they would give you a license and you would have to pay it. Now, most of the environment is virtualized so you can have the best CPU, VMs, etc. You buy whatever you need and pay for what you need.
We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper.
The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing. In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient.
Commvault licensing is a perpetual license so only the support is being renewed yearly.
There is a bit of cost involved with signing up the entire solution. It's not a cheap solution.
There is an evaluation license available to test this solution.
The price of this solution is a bit high.
It's a good price for the product.
We are satisfied with the price of this solution.
Veritas licensing is somewhat expensive. They have to decrease the price.
I would like to see a better licensing model. They changed it and it's just horrendous.
Answers from the Community
Question: Which software would you recommend for enterprise backup -- Commvault or Veritas Netbackup?
out of 79 in Backup and Recovery Software
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out of 79 in Backup and Recovery Software
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Also Known As
|Backup Exec, Symantec Backup Exec|
Commvault can help you transform your data into a powerful strategic asset, with data protection and information management solutions that enable you to protect, access and use all of your data anywhere and anytime.
Backup Exec delivers powerful, flexible, and easy-to-use backup and recovery to protect your entire infrastructure whether built upon virtual, physical, or a combination of both. Backup Exec is licensed per media server, agent and option.
Learn more about Commvault
Learn more about Veritas Backup Exec
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Comms Service Provider19%
Computer Software Company44%
Comms Service Provider11%
Computer Software Company35%
Comms Service Provider15%
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