We compared Commvault Complete Data Protection and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. Users say Zerto offers excellent data protection, and it’s easy to create VMs. Some suggested that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files. Zerto users also like its real-time replication features. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Commvault may need to lower its price to attract customers in certain regions and customer segments. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"The most valuable feature is the deduplication ratio. It saves most of our space and reduces the network traffic."
"The compression and deduplication are great for optimizing bandwidth and speed. I don't have to worry about it or think about it, and, because it's a SaaS solution, I don't have to worry about the storage size."
"The solution provides us with a single platform to move, manage, and recover our data across on-premise locations. Some of the guys have been using it to move a virtual machine from VMware to the Microsoft solution, Hyper-V. They back it up and then they restore to the different virtual machine provider, and that works great."
"The solution also provides me with a complete view of our data. I write scripts to report information from the Command Center daily. I report it in HTML and have the status of the last day for the whole environment."
"It runs all the tests and emails us the reports. We take daily, weekly, and monthly snapshots, and I integrate the storage snapshot scripts with the Commvault workflow. The Commvault workflow runs all the scripts and sends us the reports. It also features cloud-side reports and workflows. Commvault has many tools for backing up, restoring, and archiving things, but we use another service for our archives."
"Commvault is a very stable product."
"The product is user-friendly."
"Commvault has a unique administration platform with more features than its competitors."
"The most valuable features are the continuous streaming, that it takes very little CPU usage — it doesn't affect production — and the recovery time is very short."
"Zerto is essential for protecting critical workloads. We don't protect all of our VMs, but some need to be recovered in a timely manner. The recovery time is almost immediate."
"We have seen ROI. It reduced the time for failover and failback by 90%."
"The biggest benefit is the application-consistent disaster recovery functionality."
"It does what it's purported to do, which is to provide continuous data protection. We have a five-second RPO. It's definitely doing its job."
"Its ease of use is most valuable. The online documentation is very clear and helpful. We are able to solve a lot of problems on our own without having to contact support."
"The quickness and efficiency of creating snapshots, on a real-time basis, is one of the most valuable features. Whenever changes are made on a server, Zerto starts taking snapshots right away and replicating them to the DR site. It's very effective and very quick."
"Zerto ensures a smooth transition during a disaster when we need to automatically switch from our primary environment to our recovery one."
"They should move the CommServe outside of Windows machines and the database should be distributed among servers. It's still a single point of failure."
"The functional integration could be better."
"This is not a very high standard product."
"Commvault should keep and continue to develop the Java GUI."
"Commvault HyperScale X is more expensive for hybrid environments than traditional solutions."
"It does not have an easy deployment. The deployment is not something that just anybody can go in and deploy."
"Sometimes, we have a performance issue with the backup speed. So, that has to be rectified and improved."
"Training."
"It works only for a virtual platform, it does not support bare metal."
"There's a mandatory VMware version, so we need to update our VMs in order to access our data. Zerto should work with all VMware versions."
"This solution could be improved by including some sort of compression or de-duplication for the same type of files."
"The technical support has room for improvement."
"The monitoring and alerting functionality need to be improved."
"The post-configuration part could be improved. For example, it would be super helpful to have the ability to modify DNS. Once the migration is done, we want to do some more modifications to the endpoint."
"The number one thing we have found we would like changed so far is the cost per VM. It would be great to get that pricing reduced."
"We do have some sites that are very low-bandwidth sites. Zerto is able to set throttling in the solution, but the throttling is set at a site-wide level. In those instances that have very low bandwidth, I can't reduce the throttling on that site. It would be nice if there were a way to control the throttling by the protection group for a specific workload."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while Zerto is ranked 2nd in Backup and Recovery with 234 reviews. Commvault Cloud is rated 8.6, while Zerto is rated 9.0. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and AWS Backup, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Dell RecoverPoint for Virtual Machines and VMware Cloud Disaster Recovery. See our Commvault Cloud vs. Zerto report.
See our list of best Backup and Recovery vendors, best Cloud Backup vendors, and best Disaster Recovery (DR) Software vendors.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
