Compare Comodo CRM vs. Oracle Service Cloud

Comodo CRM is ranked 50th in CRM while Oracle Service Cloud is ranked 3rd in CRM with 5 reviews. Comodo CRM is rated 0, while Oracle Service Cloud is rated 9.6. On the other hand, the top reviewer of Oracle Service Cloud writes "It allowed us to shorten the time to resolve issues and facilitate multiple concurrent avenues of contact for customers". Comodo CRM is most compared with , whereas Oracle Service Cloud is most compared with Siebel CRM, Microsoft Dynamics CRM and Oracle Sales Cloud.
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Comodo CRM Logo
27 views|6 comparisons
Oracle Service Cloud Logo
1,777 views|1,066 comparisons
Most Helpful Review
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Find out what your peers are saying about Oracle Service Cloud vs. Salesforce Sales Cloud and other solutions. Updated: November 2019.
378,570 professionals have used our research since 2012.
Quotes From Members

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378,570 professionals have used our research since 2012.
Ranking
50th
out of 57 in CRM
Views
27
Comparisons
6
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
3rd
out of 57 in CRM
Views
1,777
Comparisons
1,066
Reviews
5
Average Words per Review
167
Avg. Rating
9.6
Top Comparisons
Compared 25% of the time.
Also Known As
Comodo Customer Relationship ManagementOracle RightNow
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Oracle
Overview

With a robust Free CRM such as the Comodo Customer Relationship Management Software, you can manage both the business operations and customers interactions simultaneously. It will help you to track and organize existing customer base. The ultimate aim of Free CRM software is to establish a healthy relationship with customers so that they keep coming back- returning customers.

Oracle Service Cloud, part of the Oracle CX Cloud Suite, is a cloud-based, omnichannel solution that captures a 360-degree view of every customer in a dynamic and unified agent desktop. Oracle Service Cloud’s innovative approach is driven by knowledge, automation, and evolving customer interaction channels, simplifying every service experience for service administrators and customers alike. By helping to differentiate your organization's service experience, Oracle Service Cloud delivers measurable business impacts across all industries.

This flexible and scalable platform includes:

  • A highly interactive and pixel-perfect Web and Mobile Customer Service, encouraging customers to self-serve via a customer portal, knowledge base, Facebook page, or peer-based community. Service can also be predictive, through the Internet of Things, or automated through virtual assistants, for example.
  • A unified Cross-Channel Contact Center that captures a unique 360-degree view of every consumer across all channels guiding agents to seamless resolution.
  • A time-based, self-learning, and predictive Field Service Management (formerly TOA Technologies) that automates and optimizes operations in the field.
  • A fully integrated cloud Knowledge Management solution that delivers a seamless and consistent experience across all channels. It is the backbone of every omnichannel service strategy.
  • Oracle Policy Automation delivers Smarter Advice–a more personal, richer interaction with customers based on the easy automation of business processes, rules, regulations, and organizational policies.

  For more information visit https://cloud.oracle.com/en_US/service-cloud

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Sample Customers
Information Not Available
Pacifico Seguros Generales, Elsevier B.V., Madison Area Technical College, Bigtree Entertainment, Pvt. Ltd., HM Land Registry, Walmart Stores Inc., MakeMyTrip Ltd., Orbitz Worldwide LLC, Big Fish Games Inc.
Find out what your peers are saying about Oracle Service Cloud vs. Salesforce Sales Cloud and other solutions. Updated: November 2019.
378,570 professionals have used our research since 2012.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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