We performed a comparison between Comodo RMM and Kaseya VSA based on real PeerSpot user reviews.
Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of Comodo RMM are the security antivirus and the ability to use other applications like the PSA and the ticketing system on one dashboard."
"The management feature is very good. You get a complete and clear view of the employment tool on Linux, Mac, and Windows operating systems (even on mobile). Third-party integration is also possible (e.g., IBM, Apple, etc.)."
"We like the auto containment feature."
"The remote management is quite good. Also, the patch management and service desk are great features of the solution."
"The remote support is the most valuable aspect of the solution."
"The most valuable features of Kaseya VSA are remote control, live connect, and automation."
"The most valuable features of this solution are automation, inventory, and patch management."
"The training that we received was quite good."
"The patch management and the remote support are very good, especially the remote support. There is a module built into the solution which allows remote control without necessarily interrupting the user. We could manage things in the background without them seeing or interacting with anything, which is a very useful feature."
"The most valuable features of the solution are its ability to offer control remotely to its users and provide patching capabilities to users."
"The way Kaseya VSA treats application vulnerabilities is good. They have released some new features that have been a benefit, such as updates from the Microsoft repository directory."
"They should integrate email security in the same solution."
"Comodo RMM is really, really slow to load, and connecting with most of my clients takes a while."
"The solution needs further integration with other software tools like a CRM and other accounting tools. Not having this integration makes Comodo RMM limited in functionality. Additionally, more network management features would be good to have in the next release."
"There is room for improvement in the remote control strengths."
"Some configurations and abilities from the system are not of use. The solution should offer webinars or some sort of training offerings to help users learn what the system can do and how it can be done."
"Its scripting language kind of sucked. They have their own version of PowerShell inside VSA. if you want to reach out and grab endpoint information, for instance, to know how many end devices have a program installed, you actually have to write a script for that. It wasn't like how it is in CrowdStrike where you can just do a search, and it just happened. In VSA, you have to write your own script to do it. In terms of new features, an integrated MDM for mobile devices would be awesome."
"We actually upgraded the solution due to the fact that we needed the support for Apple devices. We haven't had a chance to test that part of the product just yet, however, that was our biggest criticism of the product prior to this most recent update."
"The audit and KNM tools could improve."
"The deployment process could be better."
"The predefined reports are not up to the mark and you have to do a lot of customization."
"The solution is hard to use at first until you understand how it works."
Comodo RMM is ranked 13th in Remote Monitoring and Management (RMM) with 3 reviews while Kaseya VSA is ranked 2nd in Remote Monitoring and Management (RMM) with 29 reviews. Comodo RMM is rated 8.4, while Kaseya VSA is rated 7.6. The top reviewer of Comodo RMM writes "Great remote controlling and monitoring features with a competitive price". On the other hand, the top reviewer of Kaseya VSA writes "Single portal management, cost-saving, with thorough technical support". Comodo RMM is most compared with NinjaOne and Atera, whereas Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Microsoft Windows Server Update Services and Datto Remote Monitoring and Management. See our Comodo RMM vs. Kaseya VSA report.
See our list of best Remote Monitoring and Management (RMM) vendors.
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