BMC Compuware Strobe vs OpenText Real User Monitoring comparison

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Executive Summary

We performed a comparison between BMC Compuware Strobe and OpenText Real User Monitoring based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Anonymous User
Yasir Amin
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The initial setup was fairly easy."

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"The technical support is good at resolving issues.""Real User Monitor has improved our productivity.""The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools.""The most valuable feature is application performance monitoring.""The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application.""Very easy to implement.""The reporting feature is good for us."

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Cons
"There are certain aspects of the configuration that could be simplified a bit."

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"Some issues with login errors.""One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap.""Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel.""We would like to see support for non-Windows environments.""When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported.""Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely.""This technology is considered to be older."

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Pricing and Cost Advice
Information Not Available
  • "The price is approximately €30,000 ($35,500 USD) for the enterprise edition."
  • "If I compare with other vendors, other vendors are more expensive"
  • "Not expensive."
  • More OpenText Real User Monitoring Pricing and Cost Advice →

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    Top Answer:Real User Monitor has improved our productivity.
    Top Answer:Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel.
    Top Answer:We use Real User Monitor to monitor services and capture problems from a user perspective, such as availability issues. The reports and metrics we collect from Real User Monitor help us to improve our… more »
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    Comparisons
    Also Known As
    Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM, MF RUM
    Learn More
    Overview

    Compuware Strobe is the industry-leading mainframe application performance management and analysis solution for mainframe applications. With Strobe, IT departments can pinpoint application inefficiencies that cause excessive CPU consumption, elongated elapsed times and reduce hardware and software costs while increasing customer satisfaction.

    With Strobe, mainframe teams can:

    • Locate and improve resource-consumptive database calls
    • Identify tuning opportunities to reduce monthly software licensing costs (MLC)
    • Resolve performance issues before they impact application service levels
    • Apply analytics to captured data to produce reports showing high-resource consumption and applications that need tuning
    • Measure activity of both online and batch-processing applications in single and multiple- system environments
    • Identify several I/O problems, including inefficient VSAM file buffering
    • Create and schedule automatic, reusable measurements
    • Automatically detect performance problems by using a rolling average of CPU consumption and elapsed-time metrics

    Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.

    Sample Customers
    Chunghwa Telecom, Helvetia, Comerica Bank, Erste Group, Bank of Ireland, Southern Farm Bureau Casualty Insurance Company (SFBCIC)
    Avea, Maccabi Healthcare Services, TEB
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm31%
    Manufacturing Company14%
    Computer Software Company12%
    Insurance Company9%
    VISITORS READING REVIEWS
    Financial Services Firm31%
    Manufacturing Company12%
    Government9%
    Computer Software Company7%
    Company Size
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise8%
    Large Enterprise82%
    REVIEWERS
    Small Business22%
    Midsize Enterprise11%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise8%
    Large Enterprise70%
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    March 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    BMC Compuware Strobe is ranked 59th in Application Performance Monitoring (APM) and Observability while OpenText Real User Monitoring is ranked 45th in Application Performance Monitoring (APM) and Observability with 8 reviews. BMC Compuware Strobe is rated 8.0, while OpenText Real User Monitoring is rated 6.2. The top reviewer of BMC Compuware Strobe writes "Stable with a good database and a good interface". On the other hand, the top reviewer of OpenText Real User Monitoring writes "The reports and metrics we collect help us to improve our services". BMC Compuware Strobe is most compared with IBM Application Performance Analyzer for zOS, IBM Application Performance Management and Mainframe Application Tuner, whereas OpenText Real User Monitoring is most compared with AppDynamics, Dynatrace, VMware Aria Operations for Applications and Honeycomb.io.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.