We performed a comparison between ConnectWise Automate and Fortinet FortiSIEM based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."It is very scalable."
"Remote access and detailed monitoring help us support our equipment."
"Scripting and patch management are really important for us. Patch Manager is something that we use a lot, and we would love to have it continually improved. It is one of the most useful features for us for controlling patches and other things for different clients."
"The implementation is nice and easy."
"This product saves us a lot of time and increases our efficiency."
"The initial setup is easy and the deployment is quick."
"The most value we get from this solution is that everything is on a patch cycle."
"We use monitors to keep track of our machines. We use a pretty good portion of information from Automate."
"It works well with medium to large-scale enterprises."
"The product is quite well-organized. The GUI makes it easy to navigate."
"Fortinet FortiSIEM provides good detection against advanced threats."
"The most valuable feature is the anomaly-reporting alarms."
"The solution’s IP database is awesome."
"The most valuable features for us are the built-in reports and alerts, along with the extreme flexibility in reporting and rule generation."
"It's a very nice solution to work with."
"The advanced agents used to collect logs have been most valuable. We have also made use of the advanced intelligence this solution offers."
"There could be better linkages between ConnectWise Automate and Manage from a ticketing perspective. Automate and Manage each has its own ticketing system. We use the one in Manage, but it'd be nice if they were linked directly to the one in Automate."
"Scheduling of automation could be improved and made more simple."
"Patching and reporting need improvements, especially reporting. The reporting engine is quite outdated, so you end up having to use your own dashboard."
"The wait time for a support ticket to be addressed needs to be reduced. They take a couple of days to get back. It is a little frustrating when we have to wait for a couple of days. A lot of times, the issue is critical for us. If we're reaching out to their support team and submitting a ticket, it is because we need it handled quickly."
"The menu doesn't always load properly."
"Technical support was helpful."
"In Patch Manager, there should be more reportability so that it is easier to see the updates that I have applied to a machine and when the next update will happen. A lot of times, it seems like all the information is kind of thrown all over the place, and you can't really see it all at the same time. There should be a simplified patch data view that allows us to quickly confirm that our various clients are getting patched as they should be."
"We would love to get feature updates and cumulative updates fixed. I know they aren't really supposed to be pushed with Patch Manager. We've got recommendations from ConnectWise to use the scripted feature update installs, scripted KB updates, etc. Having these in Patch Manager itself would be great."
"The nodes on our network did not comply with the SIEM solution. They use a different format parking log."
"Not very good on non-API features, lacks that functionality."
"They should enhance the solution's AI capabilities, including XDR and EDR."
"There is no proper guide for integration or configuration."
"The stability of the product is an area of concern where improvements are required."
"Our customers are noticing configuration available in the GUI interface and I think that they should be equal."
"Fortinet FortiSIEM is a little out of sight and needs more marketing efforts to be popular in the market."
"It's difficult to integrate unsupported devices with FortiSIEM compared to QRadar. It's easier to integrate and develop processes in QRadar. It's harder to develop a custom process in FortiSIEM."
ConnectWise Automate is ranked 7th in Remote Monitoring and Management (RMM) with 15 reviews while Fortinet FortiSIEM is ranked 8th in Security Information and Event Management (SIEM) with 63 reviews. ConnectWise Automate is rated 7.4, while Fortinet FortiSIEM is rated 7.6. The top reviewer of ConnectWise Automate writes "Responsive, integrates well with other applications, and the technical support is helpful". On the other hand, the top reviewer of Fortinet FortiSIEM writes "It's cheaper than other solutions with the same features but lacks integration with many third-party vendors". ConnectWise Automate is most compared with Kaseya VSA, ConnectWise RMM, NinjaOne, Microsoft Configuration Manager and Atera, whereas Fortinet FortiSIEM is most compared with IBM Security QRadar, Microsoft Sentinel, Splunk Enterprise Security, LogRhythm SIEM and Wazuh.
We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
