Compare ConnectWise Automate vs. Kaseya VSA

ConnectWise Automate is ranked 2nd in Remote Monitoring and Management Software with 2 reviews while Kaseya VSA is ranked 3rd in Remote Monitoring and Management Software with 2 reviews. ConnectWise Automate is rated 7.6, while Kaseya VSA is rated 7.6. The top reviewer of ConnectWise Automate writes "Enables us to manage all client requests, jobs and invoicing but project management needs improvement ". On the other hand, the top reviewer of Kaseya VSA writes "A solution that offers good remote management with easy scalability and stability". ConnectWise Automate is most compared with SCCM, Continuum RMM and Kaseya VSA, whereas Kaseya VSA is most compared with ConnectWise Automate, SCCM and SolarWinds MSP N-central.
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ConnectWise Automate Logo
5,636 views|4,301 comparisons
Kaseya VSA Logo
2,724 views|2,265 comparisons
Most Helpful Review
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
It allows us to manage all client requests, jobs and invoicing.This product saves us a lot of time and increases our efficiency.Remote access and detailed monitoring help us support our equipment.

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The remote management is quite good. Also, the patch management and service desk are great features of the solution.

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Cons
The project management needs improvement and there's a section of the product called configuration that also needs to be improved.They always change the GUI to some dumb-down version of tiles which are more "user-friendly", but slows my team down in the end.

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Some configurations and abilities from the system are not of use. The solution should offer webinars or some sort of training offerings to help users learn what the system can do and how it can be done.

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Pricing and Cost Advice
Pricing and licensing are reasonable.

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Ranking
Views
5,636
Comparisons
4,301
Reviews
2
Average Words per Review
208
Avg. Rating
7.5
Views
2,724
Comparisons
2,265
Reviews
2
Average Words per Review
254
Avg. Rating
7.5
Top Comparisons
Compared 16% of the time.
Compared 9% of the time.
Compared 15% of the time.
Compared 10% of the time.
Also Known As
LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers
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ConnectWise
Kaseya
Overview

ConnectWise Automate, formerly LabTech, is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting https://www.connectwise.com/software/automate or calling 877-522-8323.

Kaseya is a provider of complete IT management solutions for Managed Service Providers and small to midsized businesses. Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower businesses to command all of IT centrally, manage remote and distributed environments with ease, and automate across IT management functions. Kaseya solutions currently manage over 10 million endpoints worldwide and are in use by customers in a wide variety of industries, including retail, manufacturing, healthcare, education, government, media, technology, finance, and more. Kaseya, headquartered in Dublin, Ireland is privately held with a presence in over 20 countries.

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Learn more about Kaseya VSA
Sample Customers
I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom SolutionsSage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green Duck
Top Industries
VISITORS READING REVIEWS
Software R&D Company24%
Government17%
Media Company13%
Comms Service Provider11%
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