ConnectWise Automate vs N-able N-central comparison

Cancel
You must select at least 2 products to compare!
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ConnectWise Automate and N-able N-central based on real PeerSpot user reviews.

Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ConnectWise Automate vs. N-able N-central Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Dimitri V G
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most value we get from this solution is that everything is on a patch cycle.""ConnectWise Automate's interface is pretty easy to use. It's pretty intuitive to get around and navigate it. It does what I need, which is usually connecting to the client and customers systems.""This product saves us a lot of time and increases our efficiency.""We use monitors to keep track of our machines. We use a pretty good portion of information from Automate.""The implementation is nice and easy.""It's definitely improved the help-desk servicing, et cetera.""Maybe they could improve the capability to be multi-tenant.""It's a very good IT tool for a company that provides IT services. It is very helpful for technicians to work with the tool to see all of the customers in one place and then manage all of the computers in one place."

More ConnectWise Automate Pros →

"It's a very robust product. They're continuing to invest and put new enhancements into the product. They're very open about what their roadmap is, which is very good for us because then as a business, we can plan.""The most valuable feature of N-able N-central is the many options it has.""The support is at a good level. So normally, we can always get to a solution when we are stuck with some monitoring problems that we encounter.""The solution's service is good.""I like the remote connectivity, reporting suite, and patch management module."

More N-able N-central Pros →

Cons
"I have a problem with the reports available on the solution. I don't understand how to work with the reporting functionality. For example, when I want to give a report for a specific machine, ConnectWise doesn't seem to have this as an option. I'm not sure if I'm missing something, or if the reporting functionality is just poorly conceived.""They could use some automated alerts particularly when we're talking about an MSP that might shoot over.""The fixed client for Automate is slow. The web client is not very intuitive.""This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen.""There could be better linkages between ConnectWise Automate and Manage from a ticketing perspective. Automate and Manage each has its own ticketing system. We use the one in Manage, but it'd be nice if they were linked directly to the one in Automate.""They always change the GUI to some dumb-down version of tiles which are more "user-friendly", but slows my team down in the end.""Patching and reporting need improvements, especially reporting. The reporting engine is quite outdated, so you end up having to use your own dashboard.""The menu doesn't always load properly."

More ConnectWise Automate Cons →

"The solution's overall integration should be improved.""N-able N-central could improve the remote access, my technicians have complained about it. They have used other free tools instead to compensate, such as TeamViewer. Additionally, when using remote access on the web, it is lacking reports.""The support from our direct team is very good, but the support from their day-to-day ongoing help desk isn't that good. They have still got some work to do on that, but they have been focusing on that a lot over the last number of years. So, it has gotten a lot better than it was.""The integration with other applications could be better.""There is room for improvement in the development of custom monitoring services."

More N-able N-central Cons →

Pricing and Cost Advice
  • "Pricing and licensing are reasonable."
  • "From what I've overheard, it is pretty comparable to other solutions in terms of price."
  • "I believe Automate is available for around $2."
  • "I pay $85 a month per user for a ConnectWise package that contains multiple solutions."
  • More ConnectWise Automate Pricing and Cost Advice →

  • "N-able N-central is not an expensive solution."
  • More N-able N-central Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Remote Monitoring and Management (RMM) solutions are best for your needs.
    765,234 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The most value we get from this solution is that everything is on a patch cycle.
    Top Answer:I pay $85 a month per user for a ConnectWise package that contains multiple solutions.
    Top Answer:The fixed client for Automate is slow. The web client is not very intuitive. It could use some updating and some thought around the UX. Also, with the scripting, I would like to see something where it… more »
    Top Answer:The solution's overall integration should be improved.
    Top Answer:We are an MSP, and N-able N-central is the main tool we use.
    Ranking
    Views
    2,269
    Comparisons
    1,656
    Reviews
    2
    Average Words per Review
    577
    Rating
    7.0
    Views
    1,583
    Comparisons
    1,262
    Reviews
    5
    Average Words per Review
    286
    Rating
    9.0
    Comparisons
    Also Known As
    LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers
    SolarWinds N-central, SolarWinds MSP N-central
    Learn More
    Interactive Demo
    Overview

    ConnectWise Automate is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting ConnectWise.com or calling 877-522-8323.

    Conquer network complexity with uncompromising precision. N‑ableN‑central® is our flagship remote monitoring and management platform that gives you the power to manage, automate, and protect at scale—and do more than you ever thought possible.

    • Available as an on-premises or hosted solution.
    • Scale easily to hundreds or thousands of devices.
    • Powerful automation tools for global or granular management.
    • Simple, efficient visibility and management from a single dashboard.
    • Proactive alerting with self-healing capabilities.
    • Advanced security solutions to protect in layers.
    Sample Customers
    I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions
    Premier Technology Solutions
    Top Industries
    VISITORS READING REVIEWS
    Educational Organization47%
    Computer Software Company9%
    Financial Services Firm5%
    Real Estate/Law Firm4%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Construction Company7%
    Manufacturing Company7%
    Comms Service Provider5%
    Company Size
    REVIEWERS
    Small Business71%
    Midsize Enterprise21%
    Large Enterprise7%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise55%
    Large Enterprise25%
    VISITORS READING REVIEWS
    Small Business45%
    Midsize Enterprise15%
    Large Enterprise40%
    Buyer's Guide
    ConnectWise Automate vs. N-able N-central
    March 2024
    Find out what your peers are saying about ConnectWise Automate vs. N-able N-central and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    ConnectWise Automate is ranked 7th in Remote Monitoring and Management (RMM) with 15 reviews while N-able N-central is ranked 5th in Remote Monitoring and Management (RMM) with 5 reviews. ConnectWise Automate is rated 7.6, while N-able N-central is rated 9.0. The top reviewer of ConnectWise Automate writes "Responsive, integrates well with other applications, and the technical support is helpful". On the other hand, the top reviewer of N-able N-central writes "User-friendly graphical user interface and offers versatile functionality". ConnectWise Automate is most compared with Kaseya VSA, ConnectWise RMM, NinjaOne, Microsoft Configuration Manager and Datto Remote Monitoring and Management, whereas N-able N-central is most compared with N-able N-sight Remote Monitoring & Management, NinjaOne, Atera, Kaseya VSA and ManageEngine Patch Manager Plus. See our ConnectWise Automate vs. N-able N-central report.

    See our list of best Remote Monitoring and Management (RMM) vendors.

    We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.