Compare ConnectWise Automate vs. Nexthink

ConnectWise Automate is ranked 2nd in Remote Monitoring and Management Software with 2 reviews while Nexthink is ranked 4th in IT Governance with 1 review. ConnectWise Automate is rated 7.6, while Nexthink is rated 9.0. The top reviewer of ConnectWise Automate writes "Enables us to manage all client requests, jobs and invoicing but project management needs improvement ". On the other hand, the top reviewer of Nexthink writes "Number of service incidents dropped by more than 20%". ConnectWise Automate is most compared with SCCM, Continuum RMM and Kaseya VSA, whereas Nexthink is most compared with RSA Archer, ConnectWise Automate and Telos Xacta IA Manager.
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ConnectWise Automate Logo
5,723 views|4,377 comparisons
Nexthink Logo
1,322 views|274 comparisons
Most Helpful Review
Find out what your peers are saying about ConnectWise Automate vs. Kaseya VSA and other solutions. Updated: November 2019.
383,981 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
It allows us to manage all client requests, jobs and invoicing.This product saves us a lot of time and increases our efficiency.Remote access and detailed monitoring help us support our equipment.

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Number of service incidents dropped by more than 20%.Although limited to 100,000,000 events per engine, it is suffice to do investigations for more than 30 days.

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Cons
The project management needs improvement and there's a section of the product called configuration that also needs to be improved.They always change the GUI to some dumb-down version of tiles which are more "user-friendly", but slows my team down in the end.

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It lacks support for IoT and most network equipment.

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Pricing and Cost Advice
Pricing and licensing are reasonable.

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383,981 professionals have used our research since 2012.
Ranking
Views
5,723
Comparisons
4,377
Reviews
2
Average Words per Review
208
Avg. Rating
7.5
4th
out of 23 in IT Governance
Views
1,322
Comparisons
274
Reviews
1
Average Words per Review
112
Avg. Rating
9.0
Top Comparisons
Compared 17% of the time.
Compared 9% of the time.
Compared 43% of the time.
Compared 43% of the time.
Compared 15% of the time.
Also Known As
LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers
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ConnectWise
Nexthink
Overview

ConnectWise Automate, formerly LabTech, is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting https://www.connectwise.com/software/automate or calling 877-522-8323.

Workplace Experience

Provide employees a performant, up-to-date, compliant & secure workplace. Minimize disruption and maximize quick and painless resolution to any problem all of the time. Deliver this on an on-going basis with minimal disruption to their working day. And if and when things go wrong, provide quick and painless resolution to any problem.

Service Experience

Deliver seamless access to critical business services they need to be productive. Ensure these services to work effectively all the time. And monitor and manage the adoption and usage of each and every service.

A Journey of Continuous Improvement

Great digital employee experience is not a one-time quick fix, it's a journey. Nexthink allows you to continuously measure employee experience and use this data to drive ongoing improvement. Through employee engagement and workflow automation and seamless integration with your existing IT infrastructure, Nexthink delivers on the promise of the digital workplace.

Offer
Learn more about ConnectWise Automate
Learn more about Nexthink
Sample Customers
I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom SolutionsPort of Marseille Fos, University College London Hospitals, Landis+Gyr, Abu Dhabi Department of Finance, Aller, AMAG, Banque Cantonale Neuch_teloise, BLANCO, Bunge, Centre Hospitalier Universitaire Amiens-Picardie, Centre hospitalier universitaire vaudois, Chambre de commerce et d'industrie de r_gion Alsace, City of Meaux, D_partement de lAisne, Festo, Genve A_roport, Hill International, Kroll Bond Rating Agency, Ministry of Health _ United Arab Emirates, Pompiers de Paris, Retraites Populaires, Securitas, UCLH, Zahid Group
Top Industries
VISITORS READING REVIEWS
Software R&D Company29%
Media Company15%
Government14%
Comms Service Provider9%
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