ConnectWise Automate vs Pandora FMS comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between ConnectWise Automate and Pandora FMS based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM).
To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"ConnectWise Automate's interface is pretty easy to use. It's pretty intuitive to get around and navigate it. It does what I need, which is usually connecting to the client and customers systems.""Maybe they could improve the capability to be multi-tenant.""A good automated scripts feature.""The database is great. It's a nicely ordered database.""It allows us to manage all client requests, jobs and invoicing.""The most value we get from this solution is that everything is on a patch cycle.""This product saves us a lot of time and increases our efficiency.""The initial setup is easy and the deployment is quick."

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"You can configure several types of architecture for high availability or load balancing.""Thanks to this software and to the work of the support team, we have everything under control.""The solution has good dashboards and graphics.""What I value most about Pandora FMS is the simplicity of working with it.""Pandora's architecture is interesting. It's open so you can easily extend and enhance it. It's simpler to customize Pandora compared to other solutions. It's also scalable enough to support large environments.""The official forum is active enough to answer most of the high-end technical questions that you may have.""We are able to control our business with this all-in-one monitoring tool.""The most valuable features are auto-discovery and automatic detection of the network topology and network monitoring."

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Cons
"The menu doesn't always load properly.""This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen.""Scheduling of automation could be improved and made more simple.""Patching and reporting need improvements, especially reporting. The reporting engine is quite outdated, so you end up having to use your own dashboard.""They always change the GUI to some dumb-down version of tiles which are more "user-friendly", but slows my team down in the end.""The project management needs improvement and there's a section of the product called configuration that also needs to be improved.""Technical support was helpful.""The fixed client for Automate is slow. The web client is not very intuitive."

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"I sincerely believe that Pandora needs new ideas for functionality closer to advanced device security monitoring.""The product lacks APIs for integration with other systems.""When it comes to the definition of local Software Agents for the first time in the open-source version, it can become very tedious.""We would like to see improvement in the mainframe integration that this solution is capable of.""An update to the Android app would be appreciated.""I think some improvements to the Android app would be good.""Pandora FMS is an overall great monitoring solution, but it does not have a community that is as large as Zabbix or Nagios.""It would be useful if Pandora FMS included an ISO image (or «software appliance») for each big company that leases virtual private machines (VPS), just like in AWS."

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Pricing and Cost Advice
  • "Pricing and licensing are reasonable."
  • "From what I've overheard, it is pretty comparable to other solutions in terms of price."
  • "I believe Automate is available for around $2."
  • "I pay $85 a month per user for a ConnectWise package that contains multiple solutions."
  • More ConnectWise Automate Pricing and Cost Advice →

  • "Only one payment and it includes support, updates, new versions, and access to the complete library of plugins except for SAP and z/OS."
  • "Pandora FMS is easy to implement and the pricing of licenses is competitive."
  • "You get the license and it includes updates, new versions, and access to the complete library of modules."
  • "My rule of thumb would be that if you need more than thirty agents, and you lack an automation tool such as Chef or Puppet, you will save a lot of time and money going to the Enterprise edition."
  • "In terms of money, the Enterprise version is the cheapest that I have found after a market study."
  • "The open-source version offers 100% functionality and the hardware requirements for a solution like this one are very modest."
  • "Growing the solution or migrating to the Enterprise version is easy, and various plans are available."
  • "The Open Source Community Edition is great to just explore the software, or use it on medium-sized infrastructures."
  • More Pandora FMS Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most value we get from this solution is that everything is on a patch cycle.
    Top Answer:I pay $85 a month per user for a ConnectWise package that contains multiple solutions.
    Top Answer:The fixed client for Automate is slow. The web client is not very intuitive. It could use some updating and some thought around the UX. Also, with the scripting, I would like to see something where it… more »
    Top Answer:Features I have found most valuable with Pandora are the personalized metrics and the simplicity of data.
    Top Answer:Pandora is reasonably priced, and the cost depends on the environment.
    Top Answer:I would like for the solution to be faster and have a better tolerance between parallel servers for Pandora and Pest Control. In the next release, I'd like to see, when it comes to monitoring, the… more »
    Ranking
    Views
    2,269
    Comparisons
    1,656
    Reviews
    2
    Average Words per Review
    577
    Rating
    7.0
    29th
    Views
    2,002
    Comparisons
    1,468
    Reviews
    7
    Average Words per Review
    396
    Rating
    8.7
    Comparisons
    Also Known As
    LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers
    Learn More
    Interactive Demo
    Overview

    ConnectWise Automate is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting ConnectWise.com or calling 877-522-8323.

    Pandora FMS is a monitoring as a service (MaaS) solution that is ideal for companies with at least 100 or more devices. Instead of multiple, difficult-to-integrate monitoring systems, Pandora FMS is an all-in-one solution that is easy to use. The software is able to untangle complicated technology infrastructures to easily identify the root cause of issues in order to find the most efficient solution. It does so by analyzing everything in your system, from databases and applications to services and desktops, as well as communications.

    Pandora FMS Features

    Pandora FMS has many valuable key features. Some of the most useful ones include:

    • Application Monitoring (APM)
    • IoT monitoring
    • Log collection
    • Inventory
    • Issue management / ITSM
    • Mainframe monitoring
    • Network monitoring
    • Remote control
    • Synthetic monitoring
    • Service oriented monitoring
    • Server monitoring
    • User experience monitoring
    • Virtualization & cloud

    Pandora FMS Benefits

    There are many benefits to implementing Pandora FMS. Some of the biggest advantages the solution offers include:

    • Comprehensive overview: Pandora FMS provides a comprehensive overview of your system to make troubleshooting easy. It also provides all the tools to monitor and analyze an extensive range of data, from traffic to connectivity.
    • Easy forecasting: With Pandora FMS, you can use your network diagram for forecasting solutions, which gives you the necessary info you need to perform maintenance. 
    • Proactive solutions: Issues are proactively addressed. Pandora FMS provides alerts 24/7 so you can deal with problems before they grow even bigger. This also helps your organization eliminate any down time. 
    • Solve future problems: Another benefit of implementing Pandora FMS is that it enables you to optimize your services to ensure that future issues are minimized. In addition, they offer around-the-clock monitoring and automated solutions. As a result, the solution enables you to operate your organization with maximum efficiency all the time, saving you money and time. 
    • Personalized service maps: Pandora FMS allows you to create detailed, personalized service maps that can help you identify any shortcomings in your system and address them as soon as possible. 
    • SLA and availability reports: With Pandora FMS, you receive critical alerts when SLA levels aren’t met, which also helps you understand when your applications and systems are not meeting your business goals.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the Pandora FMS solution.

    PeerSpot user Marc C., Systems Analyst at a university, says, "It is easy to create your own custom modules if you just know a little bit of scripting. If you have unique requirements, you can just make your own modules. You can even grab checks from other vendors. There are open-source checks for various things such as SMTP, etc. It is really flexible. It is reliable. It does the job, and it alerts. It is also surprisingly feature-rich. It is very mature for a not-so-known product."

    Another reviewer, Alexandre J., comments, “What I value most about Pandora FMS is the simplicity of working with it. The speed of locating problems and to be able to solve them quickly, so that it affects our client's network infrastructure as little as possible, is very valuable.

    Thanks to Pandora FMS we have everything unified in the same point and it is highly efficient.”

    Sample Customers
    I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions
    Rakuten, Prosegur, Repsol, Teléfonica, Allianz, Ottawa Hospital, Hughes
    Top Industries
    VISITORS READING REVIEWS
    Educational Organization47%
    Computer Software Company9%
    Financial Services Firm5%
    Real Estate/Law Firm4%
    REVIEWERS
    Computer Software Company23%
    Healthcare Company15%
    Financial Services Firm15%
    Comms Service Provider15%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Comms Service Provider13%
    Educational Organization9%
    Financial Services Firm8%
    Company Size
    REVIEWERS
    Small Business71%
    Midsize Enterprise21%
    Large Enterprise7%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise55%
    Large Enterprise25%
    REVIEWERS
    Small Business61%
    Midsize Enterprise22%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise25%
    Large Enterprise50%
    Buyer's Guide
    Remote Monitoring and Management (RMM)
    March 2024
    Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM). Updated: March 2024.
    765,386 professionals have used our research since 2012.

    ConnectWise Automate is ranked 7th in Remote Monitoring and Management (RMM) with 15 reviews while Pandora FMS is ranked 29th in Network Monitoring Software with 22 reviews. ConnectWise Automate is rated 7.6, while Pandora FMS is rated 9.2. The top reviewer of ConnectWise Automate writes "Responsive, integrates well with other applications, and the technical support is helpful". On the other hand, the top reviewer of Pandora FMS writes "The open architecture is easy to extend and enhance". ConnectWise Automate is most compared with Kaseya VSA, ConnectWise RMM, NinjaOne, Microsoft Configuration Manager and Atera, whereas Pandora FMS is most compared with Zabbix, PRTG Network Monitor, Wazuh, SolarWinds NPM and Nagios XI.

    We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.