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ConnectWise Automate Logo
5,007 views|3,949 comparisons
SCCM Logo
Read 16 SCCM reviews.
43,415 views|28,446 comparisons
Most Helpful Review
Find out what your peers are saying about ConnectWise, LogMeIn, Kaseya and others in Remote Monitoring and Management Software. Updated: November 2020.
447,718 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It allows us to manage all client requests, jobs and invoicing.""The implementation is nice and easy."

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"It saves a lot of money when you can install things automatically and they are installed the exact same way on every computer.""It is a good choice for deployment that performs very well.""The most valuable feature is the graphical-based reports of software updates that have been successful, the ones that have failed, and a summary of where the failures are what security breaches may occur.""This solution helps us by automating the patching of our system.""This has made the management of our environment easier.""This solution has made life easy with respect to patching, compliance, and OSD.""The most valuable features are Remote Connect, SUP, Cloud functionality, Report, Query, and third-party patching.""The most valuable features are application deployment and task-sequenced imaging."

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Cons
"The project management needs improvement and there's a section of the product called configuration that also needs to be improved.""I have a problem with the reports available on the solution. I don't understand how to work with the reporting functionality. For example, when I want to give a report for a specific machine, ConnectWise doesn't seem to have this as an option. I'm not sure if I'm missing something, or if the reporting functionality is just poorly conceived."

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"Our company would prefer not rebooting computers while people are using them. There seems to be no strategy behind it.""Marketing: Our management doesn't understand that there is a piece of software which helps them automate and manage the entire network, as far as operating systems on computers.""The setup was complex and I faced a lot of problems initially because I was new to the solution.""I would like to see an agentless version of the solution.""This solution should be simpler, and more consistent across modules/sections.""Not everything is readily available, and there are a lot of commands that are only executable via PowerShell.""This solution needs to be supported on all Operating systems.""The cost of the product can be improved."

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Pricing and Cost Advice
"Pricing and licensing are reasonable."

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"SCCM comes with its own version of SQL Server. If you use that SQL Server with SCCM and don't use it for another applications than you get an SQL Server for free.""The licensing is good because they have various options, depending on what you are looking for.""Pricing is negotiable with Microsoft, depending upon which of their packages you choose."

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Questions from the Community
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Top Answer: The most valuable features are application deployment and task-sequenced imaging.
Top Answer: The operations could be faster and you need some patience with this tool. I wish that sending media to remote distribution points was faster.
Top Answer: The primary uses are PC imaging, application deployment and updates, Windows patching, and baselining.
Ranking
Views
5,007
Comparisons
3,949
Reviews
2
Average Words per Review
377
Avg. Rating
8.5
1st
out of 31 in Server Monitoring
Views
43,415
Comparisons
28,446
Reviews
16
Average Words per Review
465
Avg. Rating
8.4
Popular Comparisons
Compared 12% of the time.
Compared 23% of the time.
Compared 22% of the time.
Compared 4% of the time.
Compared 2% of the time.
Also Known As
LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service ProvidersSystem Center Configuration Manager
Learn
ConnectWise
Microsoft
Overview

ConnectWise Automate, formerly LabTech, is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting https://www.connectwise.com/software/automate or calling 877-522-8323.

With System Center Configuration Manager, you can manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving your employees access to corporate applications on the devices that they choose.
Offer
Learn more about ConnectWise Automate
Learn more about SCCM
Sample Customers
I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom SolutionsBank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
Top Industries
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider17%
Media Company7%
Retailer5%
REVIEWERS
Financial Services Firm17%
Insurance Company17%
Computer Software Company17%
Construction Company17%
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider15%
Government8%
Retailer4%
Company Size
No Data Available
REVIEWERS
Small Business26%
Midsize Enterprise20%
Large Enterprise54%
VISITORS READING REVIEWS
Small Business7%
Midsize Enterprise7%
Large Enterprise86%
Find out what your peers are saying about ConnectWise, LogMeIn, Kaseya and others in Remote Monitoring and Management Software. Updated: November 2020.
447,718 professionals have used our research since 2012.
ConnectWise Automate is ranked 1st in Remote Monitoring and Management Software with 2 reviews while SCCM is ranked 1st in Server Monitoring with 16 reviews. ConnectWise Automate is rated 8.6, while SCCM is rated 8.4. The top reviewer of ConnectWise Automate writes "Easy to implement, very stable, and offers lots of great features". On the other hand, the top reviewer of SCCM writes "Works well with Windows, very stable, and can scale well". ConnectWise Automate is most compared with Continuum Command, Kaseya VSA, SolarWinds MSP N-central, SolarWinds MSP Remote Monitoring & Management and Meraki Dashboard, whereas SCCM is most compared with Ansible, BigFix, Quest KACE Systems Management, Chef and Jamf Pro.

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We monitor all Remote Monitoring and Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.