We performed a comparison between ConnectWise Automate and SolarWinds NetFlow Traffic Analyzer based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."Remote access and detailed monitoring help us support our equipment."
"It allows us to manage all client requests, jobs and invoicing."
"A good automated scripts feature."
"We use monitors to keep track of our machines. We use a pretty good portion of information from Automate."
"The database is great. It's a nicely ordered database."
"This product saves us a lot of time and increases our efficiency."
"It is very scalable."
"Maybe they could improve the capability to be multi-tenant."
"It helps us know when a branch is down because it has a graphic presentation of all the locations a node represents."
"For managing the traffic, it provides you a response about whether the traffic is down, up, or heavy, which is a very powerful feature. It has a good response time. We have been using this solution for many years, and we don't have any problem with this solution."
"For stability, I would give SolarWinds NetFlow Traffic Analyzer a rating of ten out of ten."
"The most valuable features are the bandwidth analyzer, the monitoring, the network analyzer, it has overall good performance, and an easy deployment."
"What my organization likes best about SolarWinds NetFlow Traffic Analyzer is its easy deployment. It's also well-integrated in terms of monitoring because my organization also uses a SolarWinds solution for monitoring. You can connect SolarWinds NetFlow Traffic Analyzer directly to that monitoring tool to get information. My organization also finds the default graphs that appear before the configuration in SolarWinds NetFlow Traffic Analyzer very useful."
"This solution gives us important information about the utilization of protocols, particularly in terms of how often they are used."
"The initial setup was straightforward."
"As it offers enterprise solutions, it has all the essential features for business."
"The fixed client for Automate is slow. The web client is not very intuitive."
"We would love to get feature updates and cumulative updates fixed. I know they aren't really supposed to be pushed with Patch Manager. We've got recommendations from ConnectWise to use the scripted feature update installs, scripted KB updates, etc. Having these in Patch Manager itself would be great."
"Scheduling of automation could be improved and made more simple."
"The wait time for a support ticket to be addressed needs to be reduced. They take a couple of days to get back. It is a little frustrating when we have to wait for a couple of days. A lot of times, the issue is critical for us. If we're reaching out to their support team and submitting a ticket, it is because we need it handled quickly."
"They could use some automated alerts particularly when we're talking about an MSP that might shoot over."
"Technical support was helpful."
"In Patch Manager, there should be more reportability so that it is easier to see the updates that I have applied to a machine and when the next update will happen. A lot of times, it seems like all the information is kind of thrown all over the place, and you can't really see it all at the same time. There should be a simplified patch data view that allows us to quickly confirm that our various clients are getting patched as they should be."
"Patching and reporting need improvements, especially reporting. The reporting engine is quite outdated, so you end up having to use your own dashboard."
"It does not flow. It cannot do our metric performance monitoring. So it is very limited. They can do it but in a very limited fashion. It is only good for SNMP-based alerts."
"The solution needs better log management and log coordination with tools."
"This solution does not do a very good job when I am trying to look deeper into my internal network, in particular with respect to individual ports."
"What needs improvement in SolarWinds NetFlow Traffic Analyzer is performance because sometimes, my team struggles too much for the solution to perform correctly for a specific deployment in my organization. Having a more detailed view in SolarWinds NetFlow Traffic Analyzer is another area for improvement, but that's more part of the protocol than the actual solution."
"Technical support could be improved with quicker response times."
"There are some areas for improvement in SolarWinds NetFlow Traffic Analyzer. There are some challenges with the solution when compared to other monitoring tools such as difficulty in operations and difficulty with backup installation. My team is currently trying out different solutions but would need to see how it goes."
"It is very slow to pick the dynamics of the network."
"Technical support needs improvement."
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ConnectWise Automate is ranked 7th in Remote Monitoring and Management (RMM) with 15 reviews while SolarWinds NetFlow Traffic Analyzer is ranked 6th in Network Traffic Analysis (NTA) with 34 reviews. ConnectWise Automate is rated 7.4, while SolarWinds NetFlow Traffic Analyzer is rated 7.6. The top reviewer of ConnectWise Automate writes "Responsive, integrates well with other applications, and the technical support is helpful". On the other hand, the top reviewer of SolarWinds NetFlow Traffic Analyzer writes "Displays traffic visibility and efficient traffic flows". ConnectWise Automate is most compared with Kaseya VSA, ConnectWise RMM, NinjaOne, Microsoft Configuration Manager and Atera, whereas SolarWinds NetFlow Traffic Analyzer is most compared with ManageEngine NetFlow Analyzer, Cisco Secure Network Analytics, Zabbix, SolarWinds NPM and Darktrace.
We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
