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ConnectWise Control Logo
2,405 views|1,659 comparisons
GoToMeeting Logo
2,426 views|1,777 comparisons
Most Helpful Review
Find out what your peers are saying about ConnectWise Control vs. GoToMeeting and other solutions. Updated: July 2021.
523,975 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The remote management piece is the most valuable aspect of the solution for us due to the fact that we can support our clients after hours.""Due to the fact that we can help our clients virtually, the solution has allowed us to reduce our travel costs by about 90%.""You can bring up a command prompt remotely and execute commands without having to disturb the user."

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"The key advantage of GoToMeeting is the ability to use it without installing anything.""Even for somebody who does not have a lot of experience, they can easily use it.""It's cost-effective.""GoToMeeting is very handy. It's good software. I would definitely recommend it.""The most valuable feature is the dial-in capability.""The most important feature for me was the iPhone app.""Screenshare is the most valuable feature as well as the number of meeting participants possible in a meeting. It also has good quality.""I like GoToMeeting because it is lighter than other solutions, such as Webex."

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Cons
"The solution is a little bit complicated when you want to implement it.""Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the problem. In these cases, even if a client's systems were down, I could help, so long as I had a mobile phone environment.""I really didn't care for the onboarding process and it is something that should be improved."

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"The enrolment for a non-IT user should be easier. It should be simplified for non-IT users.""It is not so stable.""The newer user interface takes a bit longer to get used to.""In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment.""Manageability needs to be improved.""GoToMeeting is too slow, which is why we no longer use it.""The sound quality is good but the video quality needs improvement.""The interface is a little outdated and could be better."

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Pricing and Cost Advice
"We pay $3,000 USD for the service, yearly upfront."

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"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better.""GoToMeeting is a little bit expensive compared to other products."

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Questions from the Community
Top Answer: You can bring up a command prompt remotely and execute commands without having to disturb the user.
Top Answer: We pay $3,000 USD for the service, yearly upfront. There are no costs in addition to the standard licensing fees.
Top Answer: I really didn't care for the onboarding process and it is something that should be improved. They just sent me an email and said, "Hey, here's your account", and I have a group of folks using it. I… more »
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Ranking
7th
out of 59 in Virtual Meetings
Views
2,405
Comparisons
1,659
Reviews
3
Average Words per Review
977
Rating
8.7
4th
out of 59 in Virtual Meetings
Views
2,426
Comparisons
1,777
Reviews
12
Average Words per Review
434
Rating
8.1
Popular Comparisons
Also Known As
ScreenConnect
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Overview

ConnectWise Control is a fast, reliable and secure remote support, access and meeting solution. Use remote support and access to repair computers, provide updates, and manage machines. Conduct online seminars and presentations using remote meetings. ScreenConnect includes the same features as competing remote control solutions.

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

Offer
Learn more about ConnectWise Control
Learn more about GoToMeeting
Sample Customers
Jon Rosen Systems
AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
Top Industries
REVIEWERS
Hospitality Company18%
Wellness & Fitness Company18%
Construction Company9%
Healthcare Company9%
VISITORS READING REVIEWS
Computer Software Company27%
Comms Service Provider15%
Government5%
Retailer5%
REVIEWERS
Computer Software Company33%
Financial Services Firm22%
Construction Company11%
Legal Firm11%
VISITORS READING REVIEWS
Comms Service Provider20%
Computer Software Company18%
Educational Organization9%
Non Profit8%
Company Size
REVIEWERS
Small Business65%
Midsize Enterprise20%
Large Enterprise15%
REVIEWERS
Small Business80%
Midsize Enterprise13%
Large Enterprise7%
Find out what your peers are saying about ConnectWise Control vs. GoToMeeting and other solutions. Updated: July 2021.
523,975 professionals have used our research since 2012.

ConnectWise Control is ranked 7th in Virtual Meetings with 3 reviews while GoToMeeting is ranked 4th in Virtual Meetings with 12 reviews. ConnectWise Control is rated 8.6, while GoToMeeting is rated 8.0. The top reviewer of ConnectWise Control writes "Easy to use, simple to white label, and offers great stability". On the other hand, the top reviewer of GoToMeeting writes "A straightforward setup with good stability and decent pricing". ConnectWise Control is most compared with TeamViewer, LogMeIn Pro, Microsoft Remote Desktop Services, Check Point Remote Access VPN and BeyondTrust Remote Support, whereas GoToMeeting is most compared with Skype for Business, Zoom, TeamViewer, Webex and 3CX Live Chat. See our ConnectWise Control vs. GoToMeeting report.

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.