We performed a comparison between ConnectWise ScreenConnect and GoToMeeting based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Offers more security than TeamViewer, Google Remote Desktop, and Zoom. It's a stable, feature-rich solution that's easy to set up and easy to scale."
"You can bring up a command prompt remotely and execute commands without having to disturb the user."
"Being able to flip quickly between however many monitors that I have running, detune the video for black and white, or with fewer colors to make it faster, is amazing."
"Valuable features include the responsiveness, ability to tune up and tune down the connection, and video."
"Better than TeamViewer and useful for fixing problems remotely."
"It's very easy to use. Provides connections that are always on. It was nice to be able to see a list of end-points and see whether or not they were connected so I could troubleshoot any network issues I had."
"Control lets us do remote management of machines without having to be on the VPN. It's super simple and super easy."
"Session groups and triggers are the most valuable features, because they make a greater degree of organization possible. Greater degree of organization is valuable to my organization, because we have many sessions to handle."
"There is no lagging and the meeting interaction is seamless."
"I like GoToMeeting because it is lighter than other solutions, such as Webex."
"It's easy to set up."
"GoToMeeting's security is very good. I've never known anybody to crash a GoToMeeting."
"I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips."
"The key advantage of GoToMeeting is the ability to use it without installing anything."
"The most important feature for me was the iPhone app."
"The solution worked well specifically for audio meetings."
"Reporting could definitely use improvement. With LogMeIn Rescue, I used to be able to, for instance, at the end of the month, pull off a report of every session. It was very simple... I could see the name that was typed in, the IP address to the computer that it was connected to, if it was running Windows... It just doesn't seem - there might be but I haven't found it - to be a way of pulling that information out of ConnectWise."
"Mobile interface."
"The recent redesign has made it slower and basically worthless."
"There is one back-end issue that I am running into at some of locations where I login to provide support, and sometimes port 443 is blocked. That is what it uses to connect. So, I am having to do workarounds to get a session started."
"For my company, just installing the software and using it is very easy. But if I need to give one of my customers access to their machines, the process that you have to go through is some 15 to 20 steps. You have to create a group, and then you have to assign a policy. It takes 15 to 20 minutes to set up someone for remote access to their own machine."
"At the moment, there's absolutely no specific feature that we actually need additionally since all the features that we need are available."
"If it had Chrome capability, that would be great; being able to use it on a Chrome device. Right now, I can't use it on my Chrome device."
"They could provide a toolbox for the plan I'm on."
"The enrolment for a non-IT user should be easier. It should be simplified for non-IT users."
"The solution could always be more secure."
"In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment."
"Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms."
"The sound quality is good but the video quality needs improvement."
"In the next release, I would for it to incorporate files more efficiently from one computer to another when we covert things and send them out. I'm not sure if it's capable of that."
"I didn't like the fact that they tried to make their new version look like Zoom."
"GoToMeeting is too slow, which is why we no longer use it."
ConnectWise ScreenConnect is ranked 7th in Virtual Meetings with 37 reviews while GoToMeeting is ranked 10th in Virtual Meetings with 24 reviews. ConnectWise ScreenConnect is rated 8.4, while GoToMeeting is rated 7.8. The top reviewer of ConnectWise ScreenConnect writes "Multifeatured remote access software which offers security, stability, and easy scalability". On the other hand, the top reviewer of GoToMeeting writes "It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work". ConnectWise ScreenConnect is most compared with Microsoft Remote Desktop Services, Check Point Remote Access VPN, TeamViewer, LogMeIn Pro and BeyondTrust Remote Support, whereas GoToMeeting is most compared with Skype for Business, TeamViewer, Adobe Connect, Zoom and BlueJeans Meetings. See our ConnectWise ScreenConnect vs. GoToMeeting report.
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