We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The remote management piece is the most valuable aspect of the solution for us due to the fact that we can support our clients after hours."
"Due to the fact that we can help our clients virtually, the solution has allowed us to reduce our travel costs by about 90%."
"You can bring up a command prompt remotely and execute commands without having to disturb the user."
"The initial setup was very easy."
"It allows you to transfer along with many other functions."
"The solution is a little bit complicated when you want to implement it."
"Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the problem. In these cases, even if a client's systems were down, I could help, so long as I had a mobile phone environment."
"I really didn't care for the onboarding process and it is something that should be improved."
"Our clients are having issues with printing."
"We pay $3,000 USD for the service, yearly upfront."
"Coming from where it was free, it's getting to be expensive."
ConnectWise Control is a fast, reliable and secure remote support, access and meeting solution. Use remote support and access to repair computers, provide updates, and manage machines. Conduct online seminars and presentations using remote meetings. ScreenConnect includes the same features as competing remote control solutions.
ConnectWise Control is ranked 8th in Virtual Meetings with 3 reviews while LogMeIn Central is ranked 4th in Remote Monitoring and Management Software with 2 reviews. ConnectWise Control is rated 8.6, while LogMeIn Central is rated 9.0. The top reviewer of ConnectWise Control writes "Easy to use, simple to white label, and offers great stability". On the other hand, the top reviewer of LogMeIn Central writes "Fast with an easy setup and a good interface". ConnectWise Control is most compared with TeamViewer, LogMeIn Pro, Microsoft Remote Desktop Services and Check Point Remote Access VPN, whereas LogMeIn Central is most compared with LogMeIn Rescue, LogMeIn Pro, TeamViewer, Microsoft Endpoint Configuration Manager and Atera.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.