ConnectWise ScreenConnect vs LogMeIn Central comparison

Cancel
You must select at least 2 products to compare!
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ConnectWise ScreenConnect and LogMeIn Central based on real PeerSpot user reviews.

Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings.
To learn more, read our detailed Virtual Meetings Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's very easy to use, very easy to understand. It gives us remote access to the PC without any issues.""Control lets us do remote management of machines without having to be on the VPN. It's super simple and super easy.""Better than TeamViewer and useful for fixing problems remotely.""Being able to flip quickly between however many monitors that I have running, detune the video for black and white, or with fewer colors to make it faster, is amazing.""it gives me the ability to remotely connect to machines that I manage without user intervention.""The initial setup is fairly straightforward.""It's very low maintenance.""It is super easy to use and relatively inexpensive."

More ConnectWise ScreenConnect Pros →

"I would not want to tell other companies about it because it is so powerful, it does so much, and it makes me look so good.""The ability to remotely access machines with no user intervention required at the remote terminal. Other software we used needed someone to click a link and do a download for me to provide support. Now, with LogMeIn Central, I can get in and fix things while they are away from their desks.""LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features.""I have called for help to their technical support, and they have been extremely helpful.""This solution has allowed granular permission access to machines, very consistent and solid most of the time.""It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier.""Provides remote access, allows me to get inside our network to be able to fix problems.""Remote access is really the biggest one, because in order to be able to support my clients from wherever I am, that is the biggest feature."

More LogMeIn Central Pros →

Cons
"There can be some complexities when running patches or when building up all the profiles, making them areas where improvements are required.""They could provide a toolbox for the plan I'm on.""I would like ConnectWise Control to be more transparent on the real costs to renew their license.""Support for PAC files on the guest's side and support for proxy on the host's side. Currently, there is no support for guest-side PAC files or for the host-side proxy (which uses authentication).""Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the problem. In these cases, even if a client's systems were down, I could help, so long as I had a mobile phone environment.""I really didn't care for the onboarding process and it is something that should be improved.""At the moment, there's absolutely no specific feature that we actually need additionally since all the features that we need are available.""Reporting could definitely use improvement. With LogMeIn Rescue, I used to be able to, for instance, at the end of the month, pull off a report of every session. It was very simple... I could see the name that was typed in, the IP address to the computer that it was connected to, if it was running Windows... It just doesn't seem - there might be but I haven't found it - to be a way of pulling that information out of ConnectWise."

More ConnectWise ScreenConnect Cons →

"It's not really a true RMM product but more of just a remote access.""They should provide intermediate device limit options for the users.""Our clients are having issues with printing.""I have had issues where LogMeIn has not been useful, then we have not been able to work that day. This happens probably two or three times a year.""The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates.""The solution is expensive as hell.""The initial load is terribly slow and often has delays with the login page loading.""Do not use the technical support."

More LogMeIn Central Cons →

Pricing and Cost Advice
  • "Good price and works well."
  • "Their licensing model is good, their pricing model is good, their service is good; bandwidth is excellent. They're consistent."
  • "I think the product's pricing is a good value. I paid $600 a year and that was fine for me. It was about $50 a month. Licensing is all very straightforward."
  • "It is priced well and it is still a great value. Although I have been reading a lot about Splashtop. They are getting pretty competitive on their pricing, including a fairly easy to use remote support for mobile applications, like iOS and Android."
  • "Pricing is fair for Control and the licensing is simple."
  • "The cloud version is relatively inexpensive, but the on-premise version is expensive if you do not need three technicians, only one or two for concurrent sessions."
  • "It is priced fairly."
  • "Make sure you have enough licensing for all the techs that you have."
  • More ConnectWise ScreenConnect Pricing and Cost Advice →

  • "It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app​. It costs me a lot of money every month at LogMeIn. ​"
  • "It really is an expensive product for me.​"
  • "Pricing is a little on the expensive side, compared to what TeamViewer has offered."
  • "It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."
  • "Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."
  • "The price is a little high but it's competitive. The licensing process is fairly easy."
  • "It's probably worth the value, but the price increases over the last five years are getting harder to justify."
  • "We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."
  • More LogMeIn Central Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
    763,955 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:I download the product for free with ConnectWise RMM's license.
    Top Answer:All the features provided by the product in terms of screen connectors have been good. There can be some complexities when running patches or when building up all the profiles, making them areas where… more »
    Top Answer:They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower device limit plans.
    Ranking
    7th
    out of 62 in Virtual Meetings
    Views
    312
    Comparisons
    218
    Reviews
    5
    Average Words per Review
    504
    Rating
    9.6
    Views
    945
    Comparisons
    639
    Reviews
    1
    Average Words per Review
    199
    Rating
    10.0
    Comparisons
    Also Known As
    ConnectWise Control, ScreenConnect
    Learn More
    Interactive Demo
    Overview

    With ConnectWise ScreenConnect, you can seamlessly connect to desktops, mobile devices, and more, ensuring that customer downtime is a thing of the past. With world-class security features, including AES-256 encryption and two-factor authentication, ConnectWise ScreenConnect is ready to safeguard your interactions right out of the box. What sets ConnectWise ScreenConnect apart is the power of customization – white-label your software with hundreds of appearance options to showcase your unique brand in every support interaction. In the ScreenConnect Support Premium edition, experience ConnectWise View, enabling live stream sessions for real-time hardware troubleshooting via the user's mobile device camera. Plus, with our robust configurability and granular permissions, you can tailor the experience to your exact needs, equipping your team with the precise access they require.

    LogMeIn Central enables you to effectively monitor, manage, and secure your endpoint infrastructure with a robust endpoint management feature set.
    Sample Customers
    Jon Rosen Systems
    Au Bon Pain, BELL (Building Educated Leaders for Life)
    Top Industries
    REVIEWERS
    Hospitality Company11%
    Energy/Utilities Company11%
    Wellness & Fitness Company11%
    Media Company11%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Healthcare Company8%
    Financial Services Firm8%
    Manufacturing Company6%
    REVIEWERS
    Computer Software Company33%
    Government22%
    Non Profit22%
    Performing Arts11%
    VISITORS READING REVIEWS
    Computer Software Company11%
    Manufacturing Company8%
    University7%
    Healthcare Company6%
    Company Size
    REVIEWERS
    Small Business54%
    Midsize Enterprise21%
    Large Enterprise25%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise17%
    Large Enterprise52%
    REVIEWERS
    Small Business93%
    Midsize Enterprise7%
    VISITORS READING REVIEWS
    Small Business34%
    Midsize Enterprise20%
    Large Enterprise45%
    Buyer's Guide
    Virtual Meetings
    March 2024
    Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    ConnectWise ScreenConnect is ranked 7th in Virtual Meetings with 5 reviews while LogMeIn Central is ranked 10th in Remote Monitoring and Management (RMM) with 1 review. ConnectWise ScreenConnect is rated 8.4, while LogMeIn Central is rated 8.6. The top reviewer of ConnectWise ScreenConnect writes "Simple to set up, reasonable pricing, and useful remote control capabilities". On the other hand, the top reviewer of LogMeIn Central writes "Has good stability and an easy initial setup process". ConnectWise ScreenConnect is most compared with Microsoft Remote Desktop Services, Check Point Remote Access VPN, TeamViewer, LogMeIn Pro and Splashtop Remote Support, whereas LogMeIn Central is most compared with TeamViewer, NinjaOne, LogMeIn Rescue, Microsoft Configuration Manager and Kaseya VSA.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.