Compare ConnectWise Control vs. LogMeIn Pro

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ConnectWise Control Logo
2,264 views|1,650 comparisons
LogMeIn Pro Logo
4,799 views|3,863 comparisons
Top Review
Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: September 2021.
536,114 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The remote management piece is the most valuable aspect of the solution for us due to the fact that we can support our clients after hours.""Due to the fact that we can help our clients virtually, the solution has allowed us to reduce our travel costs by about 90%.""You can bring up a command prompt remotely and execute commands without having to disturb the user."

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"This is a very reliable product and I've never had it crash."

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Cons
"The solution is a little bit complicated when you want to implement it.""Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the problem. In these cases, even if a client's systems were down, I could help, so long as I had a mobile phone environment.""I really didn't care for the onboarding process and it is something that should be improved."

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"It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in."

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Pricing and Cost Advice
"We pay $3,000 USD for the service, yearly upfront."

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"I did not deal with the financial aspect but my impression is that they are more expensive."

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Questions from the Community
Top Answer: You can bring up a command prompt remotely and execute commands without having to disturb the user.
Top Answer: We pay $3,000 USD for the service, yearly upfront. There are no costs in addition to the standard licensing fees.
Top Answer: I really didn't care for the onboarding process and it is something that should be improved. They just sent me an email and said, "Hey, here's your account", and I have a group of folks using it. I… more »
Top Answer: This is a very reliable product and I've never had it crash.
Top Answer: I did not deal with the financial aspect but my impression is that they are more expensive.
Top Answer: It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason… more »
Ranking
8th
out of 34 in Remote Access
Views
2,264
Comparisons
1,650
Reviews
3
Average Words per Review
977
Rating
8.7
7th
out of 34 in Remote Access
Views
4,799
Comparisons
3,863
Reviews
1
Average Words per Review
456
Rating
10.0
Comparisons
Also Known As
ScreenConnect
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Overview

ConnectWise Control is a fast, reliable and secure remote support, access and meeting solution. Use remote support and access to repair computers, provide updates, and manage machines. Conduct online seminars and presentations using remote meetings. ScreenConnect includes the same features as competing remote control solutions.

Helping people and businesses access their digital lives from virtually anywhere, on any device.
Offer
Learn more about ConnectWise Control
Learn more about LogMeIn Pro
Sample Customers
Jon Rosen Systems
The North Face, Slingbox, Lutron, The Weather Company
Top Industries
REVIEWERS
Hospitality Company18%
Wellness & Fitness Company18%
Construction Company9%
Healthcare Company9%
VISITORS READING REVIEWS
Computer Software Company26%
Comms Service Provider16%
Government8%
Insurance Company5%
REVIEWERS
Manufacturing Company38%
Financial Services Firm25%
Pharma/Biotech Company13%
Educational Organization13%
VISITORS READING REVIEWS
Computer Software Company22%
Comms Service Provider16%
Construction Company7%
Educational Organization6%
Company Size
REVIEWERS
Small Business65%
Midsize Enterprise20%
Large Enterprise15%
REVIEWERS
Small Business58%
Large Enterprise42%
Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: September 2021.
536,114 professionals have used our research since 2012.

ConnectWise Control is ranked 8th in Remote Access with 3 reviews while LogMeIn Pro is ranked 7th in Remote Access with 1 review. ConnectWise Control is rated 8.6, while LogMeIn Pro is rated 10.0. The top reviewer of ConnectWise Control writes "Easy to use, simple to white label, and offers great stability". On the other hand, the top reviewer of LogMeIn Pro writes "Straightforward to set up, reliable, and easily scales up to any size of company". ConnectWise Control is most compared with TeamViewer, Check Point Remote Access VPN, Microsoft Remote Desktop Services, BeyondTrust Remote Support and Citrix Virtual Apps and Desktops, whereas LogMeIn Pro is most compared with LogMeIn Central, Microsoft Remote Desktop Services, LogMeIn Rescue, TeamViewer and Check Point Remote Access VPN.

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We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.