MikeChackerManager, Information Technology Service Operations at Lynnco
Enoch DamtseBachelor of Science - BSField Of StudyMechanical Engineering at University of Energy and Natural Resources
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The remote management piece is the most valuable aspect of the solution for us due to the fact that we can support our clients after hours."
"Due to the fact that we can help our clients virtually, the solution has allowed us to reduce our travel costs by about 90%."
"You can bring up a command prompt remotely and execute commands without having to disturb the user."
"One of the biggest features of Zoom is its stability."
"The interface makes it simple to use."
"Zoom is stable and easy to use."
"It allows for both support and communication at the same time."
"The most valuable feature is the remote desktop because sometimes we have to intervene and control the client's infrastructure."
"It is very quick to get a meeting started."
"Compared to any other platform, Zoom has been very stable for meetings and conference calls."
"The most valuable feature is video conferencing."
"The solution is a little bit complicated when you want to implement it."
"Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the problem. In these cases, even if a client's systems were down, I could help, so long as I had a mobile phone environment."
"I really didn't care for the onboarding process and it is something that should be improved."
"In the future, I would like to see remote access control for other computers."
"Having easier access to recorded meetings, being able to download them fast, and playing them back would be helpful."
"When a lot of people join a meeting it is not possible to shrink the pictures and show them on a single screen."
"When sharing a screen, it's only dedicated to one particular window, not multiple windows"
"I would like to be able to have multiple users open and collaborate on a document at the same time."
"Technical support is in need of improvement."
"I would like to see support for transferring files."
"Zoom is an immature product that is not yet stable."
"We pay $3,000 USD for the service, yearly upfront."
"There is a 40-minute time limit when you use the basic version, which is free."
"In the basic version, there is a 40-minute time limit on group meetings."
"Zoom is available with an open license that can support meetings of up to 40 minutes."
"The cost of Zoom has led me to use WeChat, instead."
"I have been using the free version of Zoom."
"The price is $149 USD yearly."
"We have an account but we are also using the free version."
"There is a free version available with time limits."
ConnectWise Control is a fast, reliable and secure remote support, access and meeting solution. Use remote support and access to repair computers, provide updates, and manage machines. Conduct online seminars and presentations using remote meetings. ScreenConnect includes the same features as competing remote control solutions.
Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, phone, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. Message me to learn more about how Zoom can help your business or organization Visit zoom.com and follow @zoom_us.
ConnectWise Control is ranked 7th in Virtual Meetings with 3 reviews while Zoom is ranked 2nd in Virtual Meetings with 34 reviews. ConnectWise Control is rated 8.6, while Zoom is rated 8.0. The top reviewer of ConnectWise Control writes "Easy to use, simple to white label, and offers great stability". On the other hand, the top reviewer of Zoom writes "Very user friendly, easy to share screens, and lots of useful features". ConnectWise Control is most compared with TeamViewer, Microsoft Remote Desktop Services, LogMeIn Pro, Check Point Remote Access VPN and BeyondTrust Remote Support, whereas Zoom is most compared with TeamViewer, 3CX Live Chat, Adobe Connect, Webex and Airmeet. See our ConnectWise Control vs. Zoom report.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.