Compare ConnectWise Manage vs. Datto Autotask Professional Services Automation

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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
"There are some different add-ons and benefits that are optional and come at an additional cost.""The cost can be the main barrier. It's not a solution for a three person company. It just isn't going to be cost effective. Because ConnectWise Manage does have everything there, the licensing is a little bit restrictive as far as how they want to granularly assign licenses rather than having more of an all-inclusive package."

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Questions from the Community
Top Answer: I like the search function up top where if you know what you're searching for, you can find it pretty quickly. Because you've got the option to change what the search parameters are, whether you're… more »
Top Answer: The cost can be the main barrier. It's not a solution for a three person company. It just isn't going to be cost effective. Because ConnectWise Manage does have everything there, the licensing is a… more »
Top Answer: There are some edit and mass edit functions that don't exist. You can mass delete tickets or mass move tickets from one board to another, but you can't mass change a company. So, if you've got 40… more »
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Ranking
Views
835
Comparisons
606
Reviews
4
Average Words per Review
876
Rating
7.8
Views
302
Comparisons
233
Reviews
0
Average Words per Review
0
Rating
N/A
Popular Comparisons
Also Known As
Datto Autotask PSA, Autotask Professional Services Automation, Autotask PSA
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Overview

Made for companies that sell, service, and support technology, ConnectWise Manage is the leading business management platform worldwide. Today, more than 110,000 users rely on ConnectWise Manage to achieve greater accountability, operational efficiency, and profitability. Leveraging the cloud, the platform fully integrates business-process automation, help desk and customer service, sales, marketing, project management, and business analytics that dramatically streamline a company's operations.

ConnectWise Manage is the hub of the ConnectWise suite of products, a set of solutions for technology solution providers that gives an end-to-end view and total control over their business.

ConnectWise Manage also gives its users access to a powerful network of ideas, experts, and solutions. A veteran in the technology services industry, ConnectWise Manage has been the premier business management platform for technology companies for more than 15 years.

Autotask combines RMM, service desk, CRM, projects, time and billing and reporting into one unified platform. Deliver the best service, streamline business processes, and drive more recurring revenue with Autotask.

Offer
Learn more about ConnectWise Manage
Learn more about Datto Autotask Professional Services Automation
Sample Customers
IT Connexx, High Standards Technology Inc, Solvere One, MyIT, ConnectWise, Simpatico Systems, Fred IT Group, ECS, OneStop, K2 Technologies, Clark Integrated Technologies, Jmark, Geek on Wheels
Managed 24/7, StoredTech Solutions
Top Industries
VISITORS READING REVIEWS
Computer Software Company39%
Comms Service Provider14%
Retailer6%
Government6%
No Data Available
Company Size
REVIEWERS
Small Business100%
No Data Available

ConnectWise Manage is ranked 1st in Business Management Software with 4 reviews while Datto Autotask Professional Services Automation is ranked 2nd in Business Management Software. ConnectWise Manage is rated 7.8, while Datto Autotask Professional Services Automation is rated 0.0. The top reviewer of ConnectWise Manage writes "Easy to set up, good central management, and is a super-powerful tool". On the other hand, ConnectWise Manage is most compared with ServiceNow, Tigerpaw One and Kaseya BMS, whereas Datto Autotask Professional Services Automation is most compared with Kaseya BMS and Tigerpaw One.

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