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Most Helpful Review
Find out what your peers are saying about Continuum Command vs. N-able Remote Monitoring & Management and other solutions. Updated: May 2021.
509,641 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The most valuable feature is the patching solution.""The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."

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"We like that this solution is in real-time, it gives us real-time monitoring.""The network device is a good feature. In a place where you need to monitor your firewall switches, you can add an RMM tool and monitor it on the same screen on the same setup for the same client. Network devices are very good.""I'm really happy with the background remote access, which allows me to easily change system internals such as registry keys and silently execute commands using the command prompt in the background. This kind of remote access makes it easy for us to do our jobs without getting in the customer's way.""Remote support has been very handy. It also lets us know if there are failing hard drives or Windows issues."

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Cons
"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard.""They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."

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"I would like to see notifications sent with SMS.""Kaseya is a similar product and they have easier scripts. If you want to deploy one software to 100 machines, we need to dig into it and then we need to create the script and work with the support team and then we can deploy that particular script. The pre-built scripted is the one thing that I would definitely like to have improved.""There is quite a bit of delay on the portal where we receive monitoring information from the endpoint agent on the remote device. Sometimes it gets stuck with no live response from the device, and you have to refresh the portal just to make sure that it's projecting the right information.""The alerts and reporting could be done a little more clearly. They are quite cryptic, and quite often, we seem to get a lot of reports just for a computer rebooting or going offline for a couple of minutes, which doesn't seem like it's that big of a deal. Reporting could be refined and improved, and they can make it easy to decipher the reports."

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Pricing and Cost Advice
"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client.""It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."

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"It's expensive and out of our budget.""We use SolarWinds RMM on a pay-as-you-go monthly basis, so the cost can be highly variable because it depends on a few factors such as how many devices you need to support and what extra features you want to use. The more devices you have, the more you'll pay, and the same goes for extras."

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Questions from the Community
Top Answer: The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any… more »
Top Answer: It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a… more »
Top Answer: They may include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum… more »
Top Answer: I'm really happy with the background remote access, which allows me to easily change system internals such as registry keys and silently execute commands using the command prompt in the background… more »
Top Answer: We use SolarWinds RMM on a pay-as-you-go monthly basis, so the cost can be highly variable because it depends on a few factors such as how many devices you need to support and what extra features you… more »
Top Answer: There is quite a bit of delay on the portal where we receive monitoring information from the endpoint agent on the remote device. Sometimes it gets stuck with no live response from the device, and you… more »
Ranking
Views
1,368
Comparisons
1,063
Reviews
2
Average Words per Review
1,381
Rating
9.0
Views
2,078
Comparisons
1,822
Reviews
2
Average Words per Review
838
Rating
8.5
Popular Comparisons
Also Known As
Continuum RMM
SolarWinds MSP Remote Monitoring & Management, MSP RMM, SolarWinds RMM, SolarWinds Remote Monitoring and Management
Learn More
Overview

Continuum RMM is designed to let you remotely monitor and manage as many endpoints as you can close. Combined with the benefits of our unparalleled Network Operations Center (NOC), our proprietary IntelliMon software spares your tech’s time by automating the ticketing and alerting process, filtering out false positives and producing actionable tickets.

With out-of-the-box remote monitoring, management, patching, and automation, it’s easier than ever to support, manage, and protect your customers with N‑able RMM.

  • Onboard in record time.
  • Multiply your team’s impact and profitability.
  • Identify and remediate issues automatically before they do harm.
  • Add the features you need, when you need them.
  • Expand your service offering and grow your customer base at your own pace.
  • Get access to exclusive resources, such as the MSP Institute, Automation Cookbook, boot camps, and office hours.
Offer
Learn more about Continuum Command
Learn more about N-able Remote Monitoring & Management
Sample Customers
Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia
NetSys Network Systems
Top Industries
VISITORS READING REVIEWS
Computer Software Company34%
Comms Service Provider22%
Government7%
Energy/Utilities Company5%
VISITORS READING REVIEWS
Computer Software Company28%
Comms Service Provider23%
Financial Services Firm6%
Media Company6%
Find out what your peers are saying about Continuum Command vs. N-able Remote Monitoring & Management and other solutions. Updated: May 2021.
509,641 professionals have used our research since 2012.

Continuum Command is ranked 6th in Remote Monitoring and Management Software with 2 reviews while N-able Remote Monitoring & Management is ranked 5th in Remote Monitoring and Management Software with 4 reviews. Continuum Command is rated 9.0, while N-able Remote Monitoring & Management is rated 8.6. The top reviewer of Continuum Command writes "Easy-to-use interface, simple integration, and good ROI". On the other hand, the top reviewer of N-able Remote Monitoring & Management writes "Has been helpful during the pandemic because you can dial in from any location". Continuum Command is most compared with ConnectWise Automate, Atera, Kaseya VSA, Datto Remote Monitoring and Management and Comodo RMM, whereas N-able Remote Monitoring & Management is most compared with SolarWinds NPM, N-able N-central, Zabbix, ConnectWise Automate and Kaseya VSA. See our Continuum Command vs. N-able Remote Monitoring & Management report.

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