We performed a comparison between ConnectWise RMM and TeamViewer Remote Management based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."The most valuable feature is the patching solution."
"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."
"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."
"The screen-sharing feature is good. The latency is considerably lower compared to platforms like Zoom."
"TeamViewer Remote Management is very easy and very good for remote work."
"The most valuable feature of this solution is Remote Access."
"The user interface is fine."
"The solution is easy to set up."
"It is a scalable solution...The initial setup of TeamViewer Remote Management was very simple."
"The initial setup of TeamViewer Remote Management is very simple."
"The product is secure."
"The solution could improve by offering better overall management and dashboards."
"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."
"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."
"I don't like having so many updates."
"There should be an enterprise version of the solution."
"Maybe TeamViewer could be improved with more scalability."
"I want TeamViewer Remote Management to incorporate more integrations."
"There are some challenges with compatibility."
"It could be more secure."
"The security could be improved."
"The connectivity could improve."
Earn 20 points
ConnectWise RMM is ranked 11th in Remote Monitoring and Management (RMM) while TeamViewer Remote Management is ranked 3rd in Remote Monitoring and Management (RMM) with 33 reviews. ConnectWise RMM is rated 9.0, while TeamViewer Remote Management is rated 8.4. The top reviewer of ConnectWise RMM writes "Easy-to-use interface, simple integration, and good ROI". On the other hand, the top reviewer of TeamViewer Remote Management writes "Highly stable and scalable solution". ConnectWise RMM is most compared with ConnectWise Automate, N-able N-sight Remote Monitoring & Management, Atera, Kaseya VSA and NinjaOne, whereas TeamViewer Remote Management is most compared with Azure Bastion, NinjaOne, Datto Remote Monitoring and Management and Kaseya VSA.
See our list of best Remote Monitoring and Management (RMM) vendors.
We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
