ControlUp vs Dell CloudIQ comparison

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ControlUp Logo
1,951 views|1,262 comparisons
100% willing to recommend
Dell Technologies Logo
2,016 views|1,327 comparisons
83% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ControlUp and Dell CloudIQ based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ControlUp vs. Dell CloudIQ Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service.""Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI.""The script-based actions have allowed us to extend the core reporting capabilities.""The most valuable features in ControlUp are endpoint monitoring and the many features that are available.""ControlUp has an easy installation process.""It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes.""When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting.""It has a great career time monitoring tool."

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"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good.""The tool for forecasting capacity is valuable.""Has really nice roll-up dashboards.""Fewer vulnerabilities have been observed in the four years we have used the solution.""The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."

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Cons
"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider.""The graphical user interface needs to be improved from version to version.""ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration.""It can be improved by including script-based scheduling.""We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call.""This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense.""The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections.""Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."

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"PowerScale is the only file system offered and that is limiting.""Supporting legacy systems is an area that can be improved.""The reporting capabilities of this solution could be improved.""Doesn't do well in terms of integrating with technologies other than Dell.""In terms of improvement, they should enhance the product range."

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Pricing and Cost Advice
  • "We are satisfied with the price compared to other solutions."
  • "Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."
  • More ControlUp Pricing and Cost Advice →

  • "The solution is more expensive than NetApp which offers file systems in various price ranges."
  • More Dell CloudIQ Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:When using ControlUp, the core feature that we have found valuable is its UI It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the… more »
    Top Answer:They have standard and platinum licensing. We have a platinum license.
    Top Answer:This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another… more »
    Top Answer:Fewer vulnerabilities have been observed in the four years we have used the solution.
    Top Answer:I observed that legacy systems are not supported. For example, the latest Dell EMC Unity series storage is supported, and the pioneer storage of Dell EMC, VNX unfortunately, is not supported on Dell… more »
    Top Answer:Dell EMC's storage came with a proprietary solution. I deployed it in-house with Dell CloudIQ and integrated it with the EMC ESRS. Through that, we indirectly reached the cloud solution of IQ. We use… more »
    Ranking
    Views
    1,951
    Comparisons
    1,262
    Reviews
    6
    Average Words per Review
    864
    Rating
    8.7
    Views
    2,016
    Comparisons
    1,327
    Reviews
    4
    Average Words per Review
    390
    Rating
    7.8
    Comparisons
    Learn More
    Overview

    ControlUp is a digital experience monitoring management platform that makes it possible for IT teams to deliver a work-from-anywhere experience for employees. The solution makes fixing and preventing issues easy, enabling IT teams to make smarter decisions. It also provides monitoring performance, availability, and useful productivity metrics.

    The ControlUp platform supports:

    • Any digital workstyle
    • Physical endpoints
    • Virtual desktops
    • Apps
    • SaaS
    • Web apps
    • Unified communications tools

    ControlUp Features

    ControlUp has many valuable key features. Some of the most useful ones include:

    • Out-of-the-box device and performance metrics
    • Custom metric and device data collection
    • Non-intrusive, secure agents with offline mode
    • Custom reporting
    • Easy-to-use dashboards
    • Scalable SaaS infrastructure
    • Built-in troubleshooting & remediation actions
    • Remote assist
    • Custom script actions
    • Multiple scripting languages
    • Automation and alerting

    ControlUp Benefits

    There are many benefits to implementing ControlUp. Some of the biggest advantages the solution offers include:

    • Wide range of platform options: ControlUp offers multiple platform options including Windows, macOS, Linux, and IGE, independent of device location.
    • Powerful analytics: With ControlUp, you can analyze across your entire infrastructure or you can collect detailed individual device performance.
    • Optimizes performance: The solution enables you to remediate issues and optimize performance with its support of both manual and automated actions.
    • Minimize user downtime: ControlUp helps you catch common issues that lead to workflow interruptions. Self-correcting capabilities and comprehensive early-warning systems address issues before they impact employee productivity.
    • Resolve issues faster: The solution enables you to spend less time on support calls and more time driving value via its real-time troubleshooting and remediation solutions.
    • Increased visibility of remote environments: Gain real-time visibility across your entire network and find new ways to deliver the best end-user experience possible.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the ControlUp solution.

    A Chair, IEEE Consumer Technology Society - Dallas,Texas, USA at a non-profit says, “In terms of the public cloud, ControlUp's features make us feel very secure. Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service. ControlUp offers a return-on-investment type of approach that helps us.”

    A VP Virtualisation and Citrix Engineer at BlackRock mentions, “Solve is quickly becoming one of the most-used features. Its interface allows us to connect to all 54,000 monitored endpoints in real-time. The script-based actions have allowed us to extend the core reporting capabilities. Combined with the triggers, we have been growing their usage to fix things before they become an issue. Lastly, the controller view allows us to compare the configurations of settings side-by-side which is extremely helpful when tracking down the RCA of an issue.”

    A Senior Citrix Remote Access Engineer at Rabobank comments, “The high-level view of the estate coupled with powerful administration tools has been great. We can see real-time performance and trends and can create triggers for common issues with associated scripts that can automate a lot of the previous manual remediation steps.”

    CloudIQ is a no cost Software-as-a-Service (SaaS) offering that provides a simple monitoring interface for an unlimited number of Unity systems. CloudIQ accesses data in near real time to enable monitoring and troubleshooting for Unity systems.

    Sample Customers
    B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida
    North Carolina State University
    Top Industries
    REVIEWERS
    Financial Services Firm57%
    Non Profit14%
    Energy/Utilities Company14%
    Computer Software Company14%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company13%
    Healthcare Company12%
    Insurance Company8%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Manufacturing Company13%
    Financial Services Firm11%
    Legal Firm6%
    Company Size
    REVIEWERS
    Small Business30%
    Midsize Enterprise20%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise14%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise12%
    Large Enterprise68%
    Buyer's Guide
    ControlUp vs. Dell CloudIQ
    March 2024
    Find out what your peers are saying about ControlUp vs. Dell CloudIQ and other solutions. Updated: March 2024.
    768,578 professionals have used our research since 2012.

    ControlUp is ranked 22nd in IT Infrastructure Monitoring with 9 reviews while Dell CloudIQ is ranked 41st in IT Infrastructure Monitoring with 5 reviews. ControlUp is rated 8.8, while Dell CloudIQ is rated 7.8. The top reviewer of ControlUp writes "Great for troubleshooting and reporting with a controller that allows for configuration comparisons". On the other hand, the top reviewer of Dell CloudIQ writes "Easily visualize your environment's performance and forecast its capacity". ControlUp is most compared with Nexthink, Goliath Performance Monitor, Liquidware Stratusphere UX, eG Enterprise and Login VSI, whereas Dell CloudIQ is most compared with HPE OneView, Cisco Intersight, Moogsoft, Lenovo XClarity Orchestrator and NetApp Cloud Insights. See our ControlUp vs. Dell CloudIQ report.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.