ControlUp vs IDERA Uptime Infrastructure Monitor comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between ControlUp and IDERA Uptime Infrastructure Monitor based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring.
To learn more, read our detailed IT Infrastructure Monitoring Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service.""It has a great career time monitoring tool.""The most valuable feature is the granularity of visibility into the resources that are in use by our applications.""ControlUp has an easy installation process.""Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI.""The most valuable features in ControlUp are endpoint monitoring and the many features that are available.""It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes.""When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting."

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"My organization can leverage IDERA Uptime Infrastructure Monitor to learn more about how clients perform because the solution lets you monitor and optimize devices and apply best practices."

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Cons
"The graphical user interface needs to be improved from version to version.""We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call.""ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration.""Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider.""This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense.""The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections.""It can be improved by including script-based scheduling.""Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."

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"What I want to improve in IDERA Uptime Infrastructure Monitor is the community aspect, where IDERA would provide customers with updates on functionalities, what comes next, what IDERA Uptime Infrastructure Monitor upgrades would be released, etc. I also want the sustainability of IDERA Uptime Infrastructure Monitor to improve."

More IDERA Uptime Infrastructure Monitor Cons →

Pricing and Cost Advice
  • "We are satisfied with the price compared to other solutions."
  • "Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."
  • More ControlUp Pricing and Cost Advice →

  • "I'm based in Nigeria, and the conversion rate affects the pricing for IDERA Uptime Infrastructure Monitor, but globally, pricing is reasonable. I'm rating pricing for the solution seven on a scale of one to ten."
  • More IDERA Uptime Infrastructure Monitor Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:When using ControlUp, the core feature that we have found valuable is its UI It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the… more »
    Top Answer:They have standard and platinum licensing. We have a platinum license.
    Top Answer:This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another… more »
    Top Answer:My organization can leverage IDERA Uptime Infrastructure Monitor to learn more about how clients perform because the solution lets you monitor and optimize devices and apply best practices.
    Top Answer:I'm based in Nigeria, and the conversion rate affects the pricing for IDERA Uptime Infrastructure Monitor, but globally, pricing is reasonable. I'm rating pricing for the solution seven on a scale of… more »
    Top Answer:What I want to improve in IDERA Uptime Infrastructure Monitor is the community aspect, where IDERA would provide customers with updates on functionalities, what comes next, what IDERA Uptime… more »
    Ranking
    Views
    2,018
    Comparisons
    1,312
    Reviews
    6
    Average Words per Review
    864
    Rating
    8.7
    Views
    258
    Comparisons
    227
    Reviews
    1
    Average Words per Review
    613
    Rating
    8.0
    Comparisons
    Also Known As
    IDERA UIM, uptime software up.time
    Learn More
    Overview

    ControlUp is a digital experience monitoring management platform that makes it possible for IT teams to deliver a work-from-anywhere experience for employees. The solution makes fixing and preventing issues easy, enabling IT teams to make smarter decisions. It also provides monitoring performance, availability, and useful productivity metrics.

    The ControlUp platform supports:

    • Any digital workstyle
    • Physical endpoints
    • Virtual desktops
    • Apps
    • SaaS
    • Web apps
    • Unified communications tools

    ControlUp Features

    ControlUp has many valuable key features. Some of the most useful ones include:

    • Out-of-the-box device and performance metrics
    • Custom metric and device data collection
    • Non-intrusive, secure agents with offline mode
    • Custom reporting
    • Easy-to-use dashboards
    • Scalable SaaS infrastructure
    • Built-in troubleshooting & remediation actions
    • Remote assist
    • Custom script actions
    • Multiple scripting languages
    • Automation and alerting

    ControlUp Benefits

    There are many benefits to implementing ControlUp. Some of the biggest advantages the solution offers include:

    • Wide range of platform options: ControlUp offers multiple platform options including Windows, macOS, Linux, and IGE, independent of device location.
    • Powerful analytics: With ControlUp, you can analyze across your entire infrastructure or you can collect detailed individual device performance.
    • Optimizes performance: The solution enables you to remediate issues and optimize performance with its support of both manual and automated actions.
    • Minimize user downtime: ControlUp helps you catch common issues that lead to workflow interruptions. Self-correcting capabilities and comprehensive early-warning systems address issues before they impact employee productivity.
    • Resolve issues faster: The solution enables you to spend less time on support calls and more time driving value via its real-time troubleshooting and remediation solutions.
    • Increased visibility of remote environments: Gain real-time visibility across your entire network and find new ways to deliver the best end-user experience possible.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the ControlUp solution.

    A Chair, IEEE Consumer Technology Society - Dallas,Texas, USA at a non-profit says, “In terms of the public cloud, ControlUp's features make us feel very secure. Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service. ControlUp offers a return-on-investment type of approach that helps us.”

    A VP Virtualisation and Citrix Engineer at BlackRock mentions, “Solve is quickly becoming one of the most-used features. Its interface allows us to connect to all 54,000 monitored endpoints in real-time. The script-based actions have allowed us to extend the core reporting capabilities. Combined with the triggers, we have been growing their usage to fix things before they become an issue. Lastly, the controller view allows us to compare the configurations of settings side-by-side which is extremely helpful when tracking down the RCA of an issue.”

    A Senior Citrix Remote Access Engineer at Rabobank comments, “The high-level view of the estate coupled with powerful administration tools has been great. We can see real-time performance and trends and can create triggers for common issues with associated scripts that can automate a lot of the previous manual remediation steps.”

    Uptime Infrastructure Monitor helps IT administrators to unify performance monitoring and optimization of IT infrastructure. Unlike its competition, it provides monitoring of a broad range of platforms and applications, ability to set service-level agreements, and support of both agent and agentless monitoring.

    Sample Customers
    B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida
    TeleComputing; Manitoba Hydro; Blevins Inc.; City of Malmö
    Top Industries
    REVIEWERS
    Financial Services Firm57%
    Non Profit14%
    Energy/Utilities Company14%
    Computer Software Company14%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company14%
    Healthcare Company12%
    Insurance Company8%
    No Data Available
    Company Size
    REVIEWERS
    Small Business30%
    Midsize Enterprise20%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise14%
    Large Enterprise65%
    No Data Available
    Buyer's Guide
    IT Infrastructure Monitoring
    March 2024
    Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    ControlUp is ranked 22nd in IT Infrastructure Monitoring with 9 reviews while IDERA Uptime Infrastructure Monitor is ranked 51st in IT Infrastructure Monitoring with 5 reviews. ControlUp is rated 8.8, while IDERA Uptime Infrastructure Monitor is rated 8.0. The top reviewer of ControlUp writes "Great for troubleshooting and reporting with a controller that allows for configuration comparisons". On the other hand, the top reviewer of IDERA Uptime Infrastructure Monitor writes "It offers different licensing types that allow you to extend the services to clients; it lets you look into device performance and optimization and helps apply best practices". ControlUp is most compared with Nexthink, Goliath Performance Monitor, Liquidware Stratusphere UX, eG Enterprise and PRTG Network Monitor, whereas IDERA Uptime Infrastructure Monitor is most compared with Zabbix.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.