We performed a comparison between ControlUp and ManageEngine IT360 based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."The most valuable feature is the granularity of visibility into the resources that are in use by our applications."
"The script-based actions have allowed us to extend the core reporting capabilities."
"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."
"It has a great career time monitoring tool."
"ControlUp has an easy installation process."
"When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting."
"The most valuable features in ControlUp are endpoint monitoring and the many features that are available."
"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The technical support is good."
"It is easy to identify and collect information from all of the nodes on the network."
"It can be improved by including script-based scheduling."
"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."
"The graphical user interface needs to be improved from version to version."
"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."
"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."
"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."
"The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections."
"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."
"The product could use more intelligence, automation and general availability of product information."
"We would like to have support for integration with ServiceDesk."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
Earn 20 points
ControlUp is ranked 22nd in IT Infrastructure Monitoring with 9 reviews while ManageEngine IT360 is ranked 70th in IT Infrastructure Monitoring. ControlUp is rated 8.8, while ManageEngine IT360 is rated 8.4. The top reviewer of ControlUp writes "Great for troubleshooting and reporting with a controller that allows for configuration comparisons". On the other hand, the top reviewer of ManageEngine IT360 writes "Good monitoring and alerting capability, and it is easy to deploy". ControlUp is most compared with Nexthink, Goliath Performance Monitor, Liquidware Stratusphere UX, eG Enterprise and Login VSI, whereas ManageEngine IT360 is most compared with StackPath Monitoring, eG Enterprise and HPE OneView.
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