We performed a comparison between ControlUp and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the granularity of visibility into the resources that are in use by our applications."
"Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."
"It has a great career time monitoring tool."
"The most valuable features in ControlUp are endpoint monitoring and the many features that are available."
"ControlUp has an easy installation process."
"The script-based actions have allowed us to extend the core reporting capabilities."
"When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting."
"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."
"This solution offers a very good view of our network and allows us to effectively monitor performance."
"Their support team is efficient, and it is easy to set up."
"The most valuable features of the solution are its graphical interface and reports."
"The stability is fantastic."
"The most valuable feature is the graphical user interface."
"One of the best features is the reports feature."
"You can monitor performance counters effortlessly."
"The other valuable system is the DSS (decision support system). If there's a fault in the network, SolarWinds is basically capable of rectifying and resolving that problem on its own without any intervention from an IP assistant or administrator."
"The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections."
"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."
"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."
"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."
"It can be improved by including script-based scheduling."
"The graphical user interface needs to be improved from version to version."
"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."
"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."
"Currently lacks integration with SMS services."
"An area for improvement would be the use of modular licenses, which are not practical for big clients."
"Complex and overly detailed setup."
"There needs to be more integration of widgets, especially for reporting purposes."
"They need to work on their automation and automatically discover devices. They are not very good at automatically discovering devices."
"SolarWinds NPM could improve by adding the deepest inspection, performance networking, and IP address discovery."
"Sometimes there are issues when upgrading to a new version of the product."
"Being able to detect devices that are trying to connect wirelessly would make using this solution much easier."
ControlUp is ranked 22nd in IT Infrastructure Monitoring with 9 reviews while SolarWinds NPM is ranked 4th in IT Infrastructure Monitoring with 147 reviews. ControlUp is rated 8.8, while SolarWinds NPM is rated 8.2. The top reviewer of ControlUp writes "Great for troubleshooting and reporting with a controller that allows for configuration comparisons". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". ControlUp is most compared with Nexthink, Goliath Performance Monitor, Liquidware Stratusphere UX, eG Enterprise and ServiceNow IT Operations Management, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and LogicMonitor. See our ControlUp vs. SolarWinds NPM report.
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