We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"We have the business activity monitoring, the map, and the MBI modules and they are all very good."
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."
"You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view."
"The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks."
"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."
"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."
"The ability to create custom dashboards is one of the best features and that's typically why most people deploy Splunk. Users can create dashboards for just about anything."
"Great monitoring of network devices."
"The product retains a lot of log data for subsequent analysis."
"We haven't really experienced any glitches or bugs."
"The initial setup was straightforward. We didn't find it to be too complex."
"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."
"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."
"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."
"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."
"It would be useful if they provided some help pages. If you don't know too much about the tool, there should be more documentation readily available. It would be useful if they had a help button embedded in the solution so you could ask questions and get answers."
"The cost needs to be re-examined. It's extremely expensive to run. It's also expensive to expand. That's the number one complaint all of my customers have when it comes to Splunk. It's way too expensive compared to other solutions."
"Splunk would be better if some tools were integrated to be able to take action on security or network concerns."
"They do not have all the features that I expect right now."
"It does not have a user-friendly interface and it is difficult to use."
"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."
"Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."
"If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."
"The pricing works out well for us, given our environment and where we are."
"Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."
Earn 20 points
Easily monitor and manage performance through ControlUp Real-time's actionable dashboard to resolve issues more quickly. And then analyze real business activity and the health of your VDI environment through automated reports and industry insights.
Splunk Insights for Infrastructure is a new monitoring product from Splunk that unifies metrics and logs to do performance management and troubleshooting. It takes minutes to set up and for small environments, it's free (up to 200 GB of storage, which is about 50 servers).
ControlUp Real-time is ranked 45th in IT Infrastructure Monitoring with 1 review while Splunk Insights for Infrastructure is ranked 17th in IT Infrastructure Monitoring with 5 reviews. ControlUp Real-time is rated 8.0, while Splunk Insights for Infrastructure is rated 7.4. The top reviewer of ControlUp Real-time writes "Makes us leaner through automation and optimization of processes ". On the other hand, the top reviewer of Splunk Insights for Infrastructure writes "Brings all events into one platform so that you don't have to hunt down multiple sources to figure out what's going on". ControlUp Real-time is most compared with eG Enterprise, SolarWinds NPM, vRealize Network Insight, Goliath Performance Monitor and PRTG Network Monitor, whereas Splunk Insights for Infrastructure is most compared with PRTG Network Monitor, VMware Tanzu Observability by Wavefront, ITRS Geneos, ServiceNow IT Operations Management and Cisco Intersight.
See our list of best IT Infrastructure Monitoring vendors.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.