We performed a comparison between ControlUp and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has a great career time monitoring tool."
"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."
"The most valuable features in ControlUp are endpoint monitoring and the many features that are available."
"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."
"The script-based actions have allowed us to extend the core reporting capabilities."
"When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting."
"Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."
"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."
"It provides high scalability, alerting, notification, templating, and end-to-end security."
"Dashboard and the customization of the items and triggers are the most valuable features."
"The solution is quite mature and very stable."
"The basic setup is very easy."
"Like other common Linux distributions, some of the most valuable features of this solution are the ease of use and deployment. It's simple and has a lot of packages and a lot of software."
"The initial setup, while not simple, is easier than other products."
"We are able to do problem determination on runaway processes."
"I have found that the reporting feature in Zabbix is most valuable. Additionally, the solution has given us bandwidth options, we are able to see where problems are. For example, we noticed a problem that occurred because of a bad interface going in the wireless VLAN."
"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."
"The graphical user interface needs to be improved from version to version."
"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."
"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."
"It can be improved by including script-based scheduling."
"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."
"The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections."
"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."
"We would like to monitor other touchpoints such as ATM machines. It would be great if it can provide monitoring of ATM machines. Compatibility with other products would also be great."
"Zabbix technical support is sold separately."
"In terms of user-friendliness, large maps could be more interactive. We should be able to click on some areas and move some objects. It would make it simpler to see things while analyzing some dedicated parameters."
"The documentation gets a bit messy between versions and is not too detailed, which is a bit painful for first-timers, especially when they run into issues."
"I would like to remotely connect to the computer, and Zabbix doesn't have this capability."
"The networking monitor is not too easy to work with."
"One of the things we don't like is that Zabbix has a license structure with a price that is high compared to the competition. It's very high, for example, compared to something like Microsoft Teams."
"Zabbix is not easy to configure, and upgrading is also an issue."
ControlUp is ranked 22nd in IT Infrastructure Monitoring with 9 reviews while Zabbix is ranked 1st in IT Infrastructure Monitoring with 98 reviews. ControlUp is rated 8.8, while Zabbix is rated 8.2. The top reviewer of ControlUp writes "Great for troubleshooting and reporting with a controller that allows for configuration comparisons". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". ControlUp is most compared with Nexthink, Goliath Performance Monitor, Liquidware Stratusphere UX, eG Enterprise and Datadog, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and Nagios Core. See our ControlUp vs. Zabbix report.
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