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Corizon vs Pega CRM comparison

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Ignite Technologies Logo

Corizon

32 views|11 comparisons
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Pega CRM

Read 9 Pega CRM reviews
303 views|218 comparisons
100% willing to recommend
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Buyer's Guide
CRM Customer Engagement Centers
April 2024
Executive Summary

We performed a comparison between Corizon and Pega CRM based on real PeerSpot user reviews.

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To learn more, read our detailed CRM Customer Engagement Centers Report (Updated: April 2024).
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Featured Review
Use Corizon?
Anonymous User
Great flexibility with useful locking mechanism for multiple users to work on a case concurrently
Pega has given us flexibility and its locking mechanism enables multiple users to work on the same case seamlessly. You are notified when changes... Read more →
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "It is expensive."
  • "We have numerous uses of the solution in our organisation. Almost 72 applications are integrated with Pega CRM, and some of them are shutting down for various reasons including the high licensing costs. There is a strong focus in the market and offices on cost reduction."
  • "The pricing is on the higher side."

    • More Pega CRM Pricing and Cost Advice →

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    Questions from the Community
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    What do you like most about Pega CRM?
    Top Answer:One of the most valuable features of Pega CRM for our team's productivity is its ease of setup, thanks to its configuration-driven approach.
    Read all 7 answers   →
    What needs improvement with Pega CRM?
    Top Answer:There is room for improvement and further enhancement in the stability capabilities. I think there's potential for enhancement in the support system provided. It would be beneficial to enhance the… more »
    Read all 7 answers   →
    What is your primary use case for Pega CRM?
    Top Answer:There are numerous use cases tailored for customer retention and customer acquisition. These scenarios often come with pre-configured visual logic, with the flexibility to adjust them to fit specific… more »
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    Ranking
    20th
    out of 23 in CRM Customer Engagement Centers
    Views
    32
    Comparisons
    11
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    6th
    out of 23 in CRM Customer Engagement Centers
    Views
    303
    Comparisons
    218
    Reviews
    8
    Average Words per Review
    725
    Rating
    8.1
    Comparisons
    Also Known As
    Chordiant
    Learn More
    Ignite Technologies
    Pega
    Video Not Available
    Overview
    Corizon is a user interface driven mashup technology enables access to all call center information. It allows to combine data, content and services from a wide range of diverse and disparate applications to offer a simplified and unified view of customer information to contact center agents. Corizon's unique UI services can create composite applications without needing to understand underlying technical complexity. It Combine visual "building blocks" provided by Corizon's UI Service Provider and then use Corizon's Composer to access and combine UI services, delivering a composite user interface. It also Enables efficient upstream publishing with no more lost information between customer sessions and easier legacy system updates. Corizon's focus on reusable visual mashable components leads to rapid prototyping, development and deployment and brings together thick, thin and legacy source applications, providing the benefits of true integration without the cost of replacing or rebuilding your original systems in complex environments.
    Pega BPM streamlines your operations so you can reduce costs and improve business agility. Pega is recognized by leading analyst firms as the most comprehensive and unified BPM platform.
    Sample Customers
    BT Global Services
    The State of Maine, Aegis, Aegon, AIG Japan, ING
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Financial Services Firm22%
    Computer Software Company15%
    Real Estate/Law Firm6%
    Government6%
    Company Size
    No Data Available
    REVIEWERS
    Midsize Enterprise20%
    Large Enterprise80%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise11%
    Large Enterprise70%
    Buyer's Guide
    CRM Customer Engagement Centers
    April 2024
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    Find out what your peers are saying about Microsoft, Salesforce, ServiceNow and others in CRM Customer Engagement Centers. Updated: April 2024.
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    767,847 professionals have used our research since 2012.

    Corizon is ranked 20th in CRM Customer Engagement Centers while Pega CRM is ranked 6th in CRM Customer Engagement Centers with 9 reviews. Corizon is rated 0.0, while Pega CRM is rated 8.2. On the other hand, the top reviewer of Pega CRM writes "Case management feature is valuable but the pricing is expensive". Corizon is most compared with , whereas Pega CRM is most compared with Pega Robotic Process Automation, Microsoft Dynamics CRM, Siebel CRM, Genesys Cloud CX and HubSpot CRM.

    See our list of best CRM Customer Engagement Centers vendors.

    We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.