We performed a comparison between Cortex XDR by Palo Alto Networks and OpenText EnCase eDiscovery based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This is stable and scalable."
"Ability to get forensics details and also memory exfiltration."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"NGAV and EDR features are outstanding."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The solution doesn't need a high level of technical training."
"The solution allows control over the user and his machine through Cortex XDR security policies."
"Cortex XDR by Palo Alto Networks is easy to use and does not consume a lot of hardware resources."
"Its ability to react to cyber data attacks is awesome. That is pretty much the use of it. What blows your mind is the ability to access your assets remotely and see what is actually going on with them. You can not only see them in a console. You can also react very rapidly to your assets that are compromised."
"I like the centralized console and the predictive analysis it does of malware. It is very stable and also scalable."
"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."
"Cortex covers everything I need. It's a perfect solution. Cortex provides a different level of visibility because it's an extended EDR, allowing you to grab logs from the network and firewalls. Palo Alto invented the concept of the extended EDR or XDR."
"Cortex XDR's most valuable feature is its intelligence-based dashboards."
"The solution is very stable."
"The technical support is excellent."
"It indexes much faster, and is more reflexive because of the Enscripts."
"It speeds up the process, so I can meet my deadlines."
"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"It takes about two business days for initial support, which is too slow in urgent situations."
"ZTNA can improve latency."
"I haven't seen the use of AI in the solution."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The dashboard isn't easy to access and manage."
"The only minor concern is occasional interference with desired programs."
"It is a complex solution to implement."
"The price could be a little lower."
"Previously, the endpoint would leave the environment, not being on our VPN, essentially unable to interact with the server to upload files. It was unable to retrieve new file verdicts. It was using a thing called "local analysis" to determine if something was a malicious file or not. There was no dynamic analysis."
"It's very time-consuming to log support issues and the people that answer the tickets aren't very knowledgeable."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"It would be better if they could educate the customers more. Some sort of seminars and roadshows will help educate the customers and show what the product can do. The price could be better. It would also help if they had a team for deployment and support."
"It is not a suitable solution if you are looking for a single product with multiple features such as DLP, encryption, rollback, etc."
"The solution could improve by providing better integration with their own products and others."
"There were minor UI bugs."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"Ease of use and learning curve need improvement."
"In the past, incident response time for tech support was slow."
"Sometimes the application can take more time to complete the image processing or fail at the end of the process."
"The reporting is a bit unreliable. It needs to be better."
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Cortex XDR by Palo Alto Networks is ranked 4th in Endpoint Protection Platform (EPP) with 80 reviews while OpenText EnCase eDiscovery is ranked 6th in eDiscovery with 8 reviews. Cortex XDR by Palo Alto Networks is rated 8.4, while OpenText EnCase eDiscovery is rated 7.8. The top reviewer of Cortex XDR by Palo Alto Networks writes "It provides a whole new level of visibility and integrates with most other vendors". On the other hand, the top reviewer of OpenText EnCase eDiscovery writes "A stable and scalable hybrid solution with easy setup". Cortex XDR by Palo Alto Networks is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Symantec Endpoint Security and SentinelOne Singularity Complete, whereas OpenText EnCase eDiscovery is most compared with Nuix eDiscovery, CrowdStrike Falcon, Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS) and Microsoft Purview eDiscovery. See our Cortex XDR by Palo Alto Networks vs. OpenText EnCase eDiscovery report.
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