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Compare Cortex XDR by Palo Alto Networks vs. Symantec Endpoint Detection and Response

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Top Review
Find out what your peers are saying about Cortex XDR by Palo Alto Networks vs. Symantec Endpoint Detection and Response and other solutions. Updated: July 2020.
540,884 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"I am really satisfied with the technical support.""It is a very stable program.""The solution's integration capabilities are excellent. It's one of the best features.""It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device.""Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations.""Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us.""The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it.""One of the best features of AMP is its cloud feature. It doesn't matter where the device is in regards to whether it's inside or outside of your network environment, especially right now when everybody's remote and taken their laptops home. You don't have to be VPNed into the environment for AMP to work. AMP will work anywhere in the world, as long as it has an Internet connection. You get protection and reporting with it. No matter where the device is, AMP has still got coverage on it and is protecting it. You still have the ability to manage and remediate things. The cloud feature is the magic bullet. This is what makes the solution a valuable tool as far as I'm concerned."

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"WildFire AI is the best option for this product.""The most valuable for us is the correlation feature.""They have a new GUI which is just fantastic.""It collects and caches and the knowledge of machine learning from different customers to take to the cloud. It makes it better to use for everybody. It allows for quick learning and updates and can, therefore, offer zero-day malware security. This sharing of metadata helps make the solution very safe.""Being a cloud solution it is very flexible in serving internal and external connections and a broad range of devices.""It integrates well into the environment.""The interface is easy to use and it is more up to date than our previous solution.""The initial setup is pretty easy."

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"The interface is quite easy to use.""The most valuable features are that it is easy to connect and global settings are good.""IPS and the user interface are good features.""The most valuable feature is that the same agent can act as the endpoint detection and response agent.""In Symantec, we have found that the most important feature is Application and Device Control.""I have had absolutely no problem with using this solution, it really works well."

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Cons
"I would like more seamless integration.""The technical support is very slow.""I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products.""Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that.""The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications.""We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment.""The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on.""The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."

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"The dashboard is the area that needs to improve so that we can have the ability to drill down without having to go elsewhere to verify results.""There are some third-party solutions that are difficult to integrate with, which is something that can be improved.""There's an overall lack of features.""The solution can never really be an on-premises solution based simply on the way it is set up. It needs metadata to run and improve. Having an on-premises solution would cut it off from making improvements.""The connection to the internet has not performed as expected.""I would like to see them include NDR (Network Detection Response).""Although I would say this product is highly-rated, it could probably do more because nothing does everything that you want.""In reporting they should have a customizable dashboard due to the fact that C-level people don't like reporting to the IT department. They prefer to have a real-time dashboard. That kind of dashboard needs to have various customizations."

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"The Symantec portfolio is not big enough to cover the organization in all 360 degrees.""That's why I wouldn't recommend it for other systems. It works only with SAP clients. That's why I'm giving it a six. It would get higher if it worked on all networks without the help of SAP.""The network forensics feature could be improved.""Reporting is a major issue, as it is not user friendly.""Technical support is not as good as we expect, and resolving problems should be more timely.""It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable."

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Pricing and Cost Advice
"The price is very good.""The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost.""Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc.""In our case, it is a straightforward annual payment through our Enterprise Agreement.""Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection.""There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization.""The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable.""We can know if something bad is potentially happening instantaneously and prevent it from happening. We can go to a device and isolate it before it infects other devices. In our environment, that's millions of dollars saved in a matter of seconds."

More Cisco Secure Endpoint Pricing and Cost Advice »

"This is an expensive solution.""The pricing is a little high. It is per user per year.""We pay about $50,000 USD per year for a bundle that includes Cortex XDR.""This is an expensive solution.""Its pricing is kind of in line with its competitors and everybody else out there.""Every customer has to pay for a license because it doesn't work with what you get from a managed services provider.""The pricing is okay, although direct support can be expensive.""Our customers have expressed that the price is high."

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"We are satisfied with the pricing.""The price is okay, but it really depends on the customer's requirements.""The price is really high and it should be lower.""We have a yearly subscription, and the pricing is fair."

More Symantec Endpoint Detection and Response Pricing and Cost Advice »

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Questions from the Community
Top Answer: The most valuable feature is signature-based malware detection.
Top Answer: Licensing fees are on a yearly basis and I am happy with the pricing.
Top Answer: The GUI needs improvement, it's not good. There are false positives in emails. At times, the emails are blocked and… more »
Top Answer: Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks.… more »
Top Answer: Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions… more »
Top Answer: Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface… more »
Top Answer: I have had absolutely no problem with using this solution, it really works well.
Top Answer: Some fine-tuning is required because we often see false positives.
Comparisons
Also Known As
Cisco AMP for Endpoints
Cyvera, Cortex XDR, Palo Alto Networks Traps
Learn More
Overview

Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.

Cortex XDR by Palo Alto Networks is the world's first detection and response app that natively integrates network, endpoint and cloud data to stop sophisticated attacks. Cortex XDR by Palo Alto Networks accurately detects threats with behavioral analytics and reveals the root cause to speed up investigations.

Quickly discover and resolve threats with deep endpoint visibility and superior detection analytics, reducing mean time to remediation.
Overcome cyber security skills shortages and streamline SOC operations with extensive automation and built-in integrations for sandboxing, SIEM, and orchestration.
Fortify security teams with the unmatched expertise and global scale of Symantec Managed Endpoint Detection and Response services.
Roll out Endpoint Detection and Response (EDR) across Windows, macOS, and Linux devices using Symantec Endpoint Protection (SEP)-integrated EDR or a dissolvable agent.

Offer
Learn more about Cisco Secure Endpoint
Learn more about Cortex XDR by Palo Alto Networks
Learn more about Symantec Endpoint Detection and Response
Sample Customers
Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
CBI Health Group, University Honda, VakifBank
Information Not Available
Top Industries
REVIEWERS
Healthcare Company19%
Government13%
Manufacturing Company13%
Comms Service Provider6%
VISITORS READING REVIEWS
Comms Service Provider24%
Computer Software Company23%
Government7%
Financial Services Firm5%
REVIEWERS
Computer Software Company14%
Healthcare Company10%
Mining And Metals Company10%
Financial Services Firm10%
VISITORS READING REVIEWS
Computer Software Company24%
Comms Service Provider22%
Government7%
Energy/Utilities Company5%
VISITORS READING REVIEWS
Computer Software Company26%
Comms Service Provider17%
Financial Services Firm11%
Government9%
Company Size
REVIEWERS
Small Business36%
Midsize Enterprise18%
Large Enterprise46%
VISITORS READING REVIEWS
Small Business27%
Midsize Enterprise21%
Large Enterprise52%
REVIEWERS
Small Business44%
Midsize Enterprise22%
Large Enterprise34%
VISITORS READING REVIEWS
Small Business35%
Midsize Enterprise15%
Large Enterprise50%
REVIEWERS
Small Business71%
Midsize Enterprise14%
Large Enterprise14%
Find out what your peers are saying about Cortex XDR by Palo Alto Networks vs. Symantec Endpoint Detection and Response and other solutions. Updated: July 2020.
540,884 professionals have used our research since 2012.

Cortex XDR by Palo Alto Networks is ranked 6th in Endpoint Protection for Business (EPP) with 27 reviews while Symantec Endpoint Detection and Response is ranked 11th in Endpoint Detection and Response (EDR) with 6 reviews. Cortex XDR by Palo Alto Networks is rated 8.4, while Symantec Endpoint Detection and Response is rated 8.0. The top reviewer of Cortex XDR by Palo Alto Networks writes "Has a centralized console and does predictive analysis of malware". On the other hand, the top reviewer of Symantec Endpoint Detection and Response writes "Threat protection that is priced well, easy to deploy, and allows you to use the same agent for detection and response". Cortex XDR by Palo Alto Networks is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Symantec End-User Endpoint Security, SentinelOne and Darktrace, whereas Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Micro XDR, FireEye Endpoint Security, Elastic Security and WatchGuard Threat Detection and Response. See our Cortex XDR by Palo Alto Networks vs. Symantec Endpoint Detection and Response report.

We monitor all Endpoint Protection for Business (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.