Coupa Invoice vs Zuora comparison

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Coupa Logo
300 views|181 comparisons
100% willing to recommend
Zuora Logo
496 views|326 comparisons
100% willing to recommend
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of this solution is the user interface, which is extremely simple and very modern compared to other similar software available."

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"These features are valuable because it has allowed the billing functionality to be fully operationalized. This allows us to refocus our energy on optimizing our recurring revenue streams outside of just basic billing.​""​It is some of the most responsive support that I have encountered.​""​It has made billing a reliable business function and provided the structure needed to optimize all of our billing processes.​"

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Cons
"Pricing and partner support could be improved."

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"I would build dynamic retry functionalities directly into the core product and enhance their integrations with all payment gateways.""​It would benefit from more features designed to recoup revenue in B2C scenarios."

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Pricing and Cost Advice
  • "According to what I've heard and understood, it's on the pricey side."
  • More Coupa Invoice Pricing and Cost Advice →

  • "Negotiate aggressively. Continue to push on cost until you feel comfortable.​"
  • "Explore multiple options for implementation."
  • More Zuora Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of this solution is the user interface, which is extremely simple and very modern compared to other similar software available.
    Top Answer:According to what I've heard and understood, it's on the pricey side. I'm not sure what the exact figure is. But I'm sure you can find it online. You should be able to find that on the site if you… more »
    Top Answer:Pricing and partner support could be improved.
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    Ranking
    4th
    out of 44 in Billing Software
    Views
    300
    Comparisons
    181
    Reviews
    1
    Average Words per Review
    652
    Rating
    9.0
    5th
    out of 44 in Billing Software
    Views
    496
    Comparisons
    326
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Chargebee logo
    Compared 37% of the time.
    Aria Systems logo
    Compared 22% of the time.
    NetSuite ERP logo
    Compared 20% of the time.
    Salesforce Quote-to-Cash logo
    Compared 20% of the time.
    Learn More
    Overview

    Coupa Invoice is a cloud-based invoice management solution provided by Coupa Software. It is part of the broader Coupa Business Spend Management (BSM) platform, which helps businesses streamline their procurement, invoicing, and expense management processes.

    Coupa Invoice is designed to simplify and automate the accounts payable workflow. It allows businesses to digitize their invoice management process, enabling electronic submission, approval, and payment of invoices. With Coupa Invoice, organizations can reduce manual data entry, improve invoice accuracy, and enhance overall efficiency.

    Coupa Invoice Features:

    • Invoice Capture: Coupa Invoice provides options for capturing invoices electronically, such as through email, supplier networks, or direct integration with suppliers' systems. This eliminates the need for manual paper-based invoice handling.

    • Automated Workflow: The solution offers configurable approval workflows, allowing organizations to define approval processes based on their specific business rules. It streamlines the review and approval of invoices, reducing bottlenecks and enhancing collaboration between stakeholders.

    • Exception Management: Coupa Invoice includes functionalities to identify and manage invoice exceptions, such as discrepancies, errors, or missing information. It helps streamline the resolution of issues and reduces delays in the payment process.

    • Supplier Collaboration: Coupa Invoice enables suppliers to access a self-service portal, where they can submit invoices, track invoice status, and communicate with the organization's accounts payable team. This fosters collaboration and improves communication between buyers and suppliers.

    • Integration and Analytics: Coupa Invoice integrates with other modules of the Coupa BSM platform, such as procurement and expenses, creating a unified system for managing spend. It also provides reporting and analytics capabilities to track invoice status, payment performance, and invoice-related metrics.

    Coupa Invoice Benefits:

    • Automation and efficiency in invoice processing.

    • Improved accuracy and compliance with business rules.

    • Faster approval cycles and improved cash flow management.

    • Enhanced collaboration with suppliers through a self-service portal.

    • Cost savings through reduced manual processes and errors.

    • Reporting and analytics capabilities for insights and decision-making.

    • Integration with the Coupa BSM platform for end-to-end spend management.

    Reviews from Real Users

    The Account Manager at a financial services firm says that "The most valuable feature of this solution is the user interface, which is extremely simple and very modern compared to other similar software available."


    Zuora simplifies your recurring billing process and manages hundreds of thousands of subscriptions at once. In addition, Zuora helps you send accurate and timely invoices to ensure that each customer touchpoint is personalized and reflective of your brand. Zuora automatically manages and registers collections from one-time to high-volume recurring payments. Error handling and credit card failures are factored in and taken care of. And the whole system is PCI Level 1 compliant, so you can store customers' payment information worry-free. Do business across the globe. Give your customers the convenience of paying any way they like. Collect payments through almost any gateway, and use any method, including credit cards, debit cards, wire transfers, PayPal, tokenized systems and even purchase orders.
    Sample Customers
    Sanofi, Alder Biopharmaceuticals, Amerinet, Armstrong Worldwide Industries, Auction.com, FirstMerit Bank, Grass Valley, Intermedia, NEC, NPL, ON24, Pandora, SCI, CSAA Insurance Group, World Vision
    Lever, Hobsons, Arrow, Surf Air, Mindvalley, Dell, Zendesk, Mindvalley, Falcon.io, Invoca, Box, Pexip, CareCloud
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company28%
    Real Estate/Law Firm11%
    Manufacturing Company10%
    Outsourcing Company5%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Real Estate/Law Firm9%
    Manufacturing Company9%
    Financial Services Firm8%
    Company Size
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise15%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise16%
    Large Enterprise53%

    Coupa Invoice is ranked 4th in Billing Software with 1 review while Zuora is ranked 5th in Billing Software. Coupa Invoice is rated 9.0, while Zuora is rated 9.0. The top reviewer of Coupa Invoice writes "Integrates seamlessly, is simple to install, and has responsive internal technical support". On the other hand, the top reviewer of Zuora writes "Provides the structure needed to optimize all of our billing processes". Coupa Invoice is most compared with IBM Maximo and NetSuite ERP, whereas Zuora is most compared with Chargebee, Aria Systems, NetSuite ERP and Salesforce Quote-to-Cash.

    See our list of best Billing Software vendors.

    We monitor all Billing Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.